Ratings based on 163 Verified Reviews

2.1 out of 5
17% of guests recommend
2.5 Room cleanliness
2.6 Service & staff
2.5 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Terrible hotel. Felt very unsafe.

Posted Jun 19, 2017
So, this was a hotel we booked last minute bc we were traveling 16 hours to Disney World with our 3 kids. We got this hotel for free with our Expedia points. We thought, well...it only has 2 stars but we're only using it for one night and it's free. Can't be that bad. Right? Well, when we pulled up we were greeted by 2 hookers that were leaving the hotel. They proceeded to linger in the parking lot and then made their way slowly to the gas station across the street where they lingered for about 30 mins (I was in the car waiting with the kids while my husband checked us in. It took forever). As we sat in the parking lot, people kept going in and out of the hotel. It had a party kind of feel there. But the kind of party that felt very unsafe with people lingering outside their cars talking to each other, all the while blocking the entrance for new customers. Once our check in was complete, we walked several floors down to our room (no elevator) to our shabby, run down room. There were fist sized holes in the walls, holes in the bathroom door where someone likely kicked it, & cigarette burns in our comforter and bed sheet. Our toilet wouldn't flush so my husband had to fix it himself. Their wifi does its best impression of an AOL dialup connection. The hotel is conviently located within crawling distance of no less than 2 strip clubs and a liquor store. I'm all for saving money, but I would recommend paying a little extra to be nearer less hookers and strip clubs
Comment from Hotel Management
Jun 23, 2017 by Mary , Hotel Management
Dear Guest, Thank you for your feedback. Comments, whether positive or negative, allow us to see our property from a guest's point of view. Please accept my sincerest apologies for the condition of your room. Our guest rooms are intended to be comfortable and clean and unfortunately, this was not your experience. Please know that we are working on making changes in order to provide the best experiences possible. Thank you for your feedback, and we hope you and your family have a wonderful time at Disney.
1 out of 5
by A verified traveler from NC

NEVER AGAIN!

Posted Jun 6, 2017
Pros: It was a few miles away from Six Flags and three strip clubs are a quarter of a mile away.
Cons: Everything, they seriously need to think about renovating and getting under new management.
Location: Six Flags isn't far and the three strip clubs nearby are a plus.
I booked this hotel because I was coming to Atlanta solely to go to Six Flags. Upon arrival I was not pleased with the outside appearance due to massive amounts of litter in the parking lot, as well as crowds of people blocking the entrance. Once I got inside to check in I wasn't greeted which I felt was rude. After waiting to check in I walked down the hall only to find my room was already open. I have no clue why the door was already open especially since the bathroom was stocked with absolutely nothing. No towels, wash cloths, bath mat, hand towels or anything for us to bathe with. Despite the room being non smoking my gf and I continued to find burn marks all over the furniture. It also smelled like marijuana all through the hotel. I immediately went to the phone to attempt to call the front desk but the phone didn't work. I went to the front desk to inquire about having no bath linens only to be told the attendant is the only person working but she would come by in 10 minutes. Ten minutes came and went and we still had nothing. We end up changing for the park and come back hours later just to see there are still no towels in the bathroom. By this time we are thoroughly upset with this place because this is highly unacceptable. We have never had a room with no bath linens because that's a given, like come on now, this is just ridiculous. We keep asking for towels from the front desk and continue getting lied to. We didn't get anything until the next morning.
Comment from Hotel Management
Jun 11, 2017 by Mary , Hotel Management
Likah, Our staff is saddened your stay with us was less than exceptional, and we sincerely apologize for the issues encountered during your stay. Moreover, we apologize that the customer care fell short of your expectations. Your comments have been forwarded onto the management team for review, so the customer care policies and procedures can be reiterated to the staff. Thank you for your comments, and we hope to have the chance to earn your business again in the future.
1 out of 5
by A verified traveler

Filthy hotel in terrible part of town.

Posted Apr 20, 2017
Took one look at room and walked out. Smelled terrible, filthy linens, stained carpet. Prostitutes waiting for clients in lobby. Unbelievable! DO NOT STAY THERE!
Comment from Hotel Management
Apr 22, 2017 by Mary , Hotel Management
Dear Guest, I really appreciate you taking the time to share your disappointment with your recent stay. You can be confident that we will follow-up on your concerns so that others are not disappointed as you were. We want our guests to have the best stay possible, where everything is in perfect working order. I am sorry if that was not the case during your stay. Again, thank you for making the effort to share your thoughts. We value you as a guest, and do want you to know that your concerns are our concerns. Please stay with us again soon so that we can demonstrate our commitment to your comfort. We look forward to having the opportunity to restore your confidence in our hotel in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from ohio

great

Posted Apr 5, 2017
My son was abandoned by a friend he went with, he had no money or transportation. Tyra at Six Flags location helped me get him a room, food and a taxi to the bus station! Thank you!
Comment from Hotel Management
Apr 7, 2017 by Mary , Hotel Management
Linda, Thank you for your feedback. We are happy that we were able to help, and will make sure that Tyra gets the credit she deserves. Have a wonderful weekend.
1 out of 5
by Patrick Stevens from Tennessee

that I was in Beirut!

Posted Mar 20, 2017 on Hotels
Besides the illigeal acctivity in the hall it was absolutely horrible. This is not an exaggeration!!!!
Comment from Hotel Management
Mar 22, 2017 by Mary, Hotel Management
Patrick, We sincerely apologize for any issues that you came across during your stay. We strive to make everything perfect, and truly appreciate feedback from our guests. Please feel free to contact us at your convenience to further discuss so we can resolve. Thank you.
1 out of 5
by Randall

Posted Mar 12, 2017 on Hotels
Comment from Hotel Management
Mar 14, 2017 by General Manager, Hotel Management
Randall, Thank you for your recent stay. We are sorry to hear that your recent experience at our property did not meet your expectations, nor our standards. We will continue to work harder, and hope that you will consider staying with us again if your travels bring you back to Kennesaw.
2 out of 5
by NICOLE

DISGUSTED

Posted Feb 20, 2017 on Hotels
From the moment you walk in all you smell is weed being smoked. I accidently got off on the wrong floor and you could smell it on that floor as well as the floor I was on. There was a guy standing outside the door when my husband was unloading that asked him he would like to buy any, "party favors" and hookers at the driveway. If it wasn't for the fact that this was a Cheerleading National championship week with over 20,000 athletes in town and no way to find availability at another hotel. I would have packed my two children up and ran, not walked. Extremely appalled and upset. I should get my money back.
Comment from Hotel Management
Feb 23, 2017 by General Manager, Hotel Management
Nicole, We are truly sorry for your experience. This behavior is not tolerated nor allowed at our property. At your convenience, please contact our manager to give further feedback. We greatly appreciate your time.
1 out of 5
by A verified traveler

Sketchy- don't do it

Posted Feb 6, 2017 on Hotels
The area was very sketchy. I didn't feel safe. I reserved a king non smoking but was given a double on what was displayed as a "smoking floor". The hotel looks a mess and needs updating. Next to a strip club & liquor store so unless u have a drunken night & can't make it home... Don't do it
Comment from Hotel Management
Feb 8, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for letting us know about your stay, even though it was disappointing. Comments allow us to view our property from a guest's perspective so we can improve and enhance our services. We are in the process of making changes to better the visit for each of our guests, and hope that you will give us another chance in the future. Thank you again.
1 out of 5
by A verified traveler

Do you like hookers and drugs?

Posted Jan 20, 2017 on Orbitz
If you like hookers and drugs this is the spot, if you are looking for a safe place that doesn't have to kick someone out of your room and clean it before they give you and then won't give you a refund then this isn't the place to go.
Comment from Hotel Management
Jan 28, 2017 by Mary, Hotel Management
Dear Guest, Please accept our sincere apology for not meeting your expectations. Your feedback is valuable and will be used to better our services in the future. We appreciate you taking time to share your experience with others. We will continue to work hard to address your concerns, and look forward to bettering your next stay with us.
2 out of 5
by A verified traveler from North Carolina

Disappointed

Posted Jan 13, 2017
Pros: Not much
Cons: A lot
Location: Right off I-20.
I checked in here due to some last minutes changes in my travel plans. Had I not been tired after a long drive & the weather been so bad I would have demanded my $ & gone elsewhere. In all my years of travel I have never stayed at such a poorly maintained place. Red Roof should pull there name from this property as it does the brand no good.. Broken lamp shades (2), faulty heater, dirty rug are a few things that were wrong with my room.
Comment from Hotel Management
Jan 16, 2017 by Mary, Hotel Management
Dear Guest, We are terribly sorry to hear about your recent experience. When notified, we will do what we can to make sure that our guests are happy. Thank you for taking the time to leave details about your recent stay. Your comments have been sent to management in order to make the necessary changes. We look forward to better serving you again in the future.