Ratings based on 669 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
by A verified traveler from C
Unfortunately DissapointedPosted Aug 11, 2015
We stayed in the hotel for a few days to see the Atlanta sites after watching my oldest graduate from Army training in Ft Benning. We stayed at a Holiday Inn Express there. I expected this hotel to be a bit nicer considering it was more expensive, and considered higher end. However, the whirlpool was very small and unkept. We called down for additional shampoo, conditioner, blankets, and a pillow. The girl on the phone was rude, didn't listen, and didn't send up the requested items, only one blanket. We had to ask the lady delivering the blanket for the rest explaining the person answering the phone hadn't listened. We came back from seeing sites the second day to find the used glasses were removed when they cleaned the room, but none had been replaced. Again, we had to call for some. Finally, our last day a maid knocked on our door at 9am asking if we were checking out today. We said yes and verified check out was at noon. After that interruption in our chance to sleep in, we wondered if check out was at noon, why would they knock at 9 am.
for Everyoneby A verified traveler
Very Nice and will returnPosted Aug 3, 2015
Pros: That it was vey nice and the staff members are nice.
Cons: Parking can be difficult.
Location: There are food places near by. But activities and shopping you will need to drive about 30 minutes.
Very good and they give you the choice of view between the airport and the view of the city.
for Everyoneby A verified traveler from Houston
Very Nice HotelPosted Jul 5, 2015
Staff was very nice..great customer service. It is very close to the airport.
for Everyoneby A verified traveler from Douglasville, Ga
Great view of Hartsfield-Jackson AirportPosted Jun 23, 2015
My family and I had a wonder experience. We will choose this hotel over and over again.
for Everyoneby A verified traveler from Union City Ga
Over All just EXCELLENTPosted Jun 22, 2015
From check in to check out the service was fast, simple, and the staff was really pleasing
for Everyoneby A verified traveler from San Jose, Ca
Close to airportPosted Jun 8, 2015
Pros: Clean, comfortable beds.
Location: Close to airport and many fast food restaurants nearby.
Close to airport for early departure, was very convenient. Staff was very friendly, felt very safe there. Clean and comfortable.
for Familiesby A verified traveler
Nice but not for noisePosted May 29, 2015 on Hotels
Flew in from west coast and booked a room for the night. Shuttle was on time, and the drivers were very courteous. Rooms are nice but a bit small, very compact. And if you are a light sleeper you will not enjoy your stay. Because of the layout there is nothing to filter out the noise from the ground floor to the top.
for Couplesby Margery from Nashville
We will stay againPosted May 29, 2015 on Hotels
We only stayed one night. This hotel was a very nice choice. Very clean, comfortable, with a modern decor. There are no drawers to unpack if you wanted to. The shower was great! Friendly staff. Although, we thought parking was included it's 16.00/night.
for Getaway With Friendsby Linda from Ohio
Good hotelPosted May 27, 2015 on Hotels
Great convenience near the interstate making it easy to get into town easily. Clean. Good amenities. Love the lemon water available to those staying at the hotel. Staff pleasant. Great brunch. Love the uniqueness of having a room that looks put onto the ATL Airport and see planes taking off and landing without being disturbed by plane noise. Just sad that my laptop charge cord that was left in the outlet and i was unable to get back despite calling the same day of discharge from the hotel. The risk coordinator was pleasant but apparently someone wanted the cord and took it instead of turning it in. Next time i will leave my laptop at home.
for Familiesby Latoya from Atlanta
great customer servicePosted May 27, 2015 on Hotels
The view was great and the kids was excited to see the airplane runway I give great thanks to the staff here because I left my iPad and a very important book and when I called back for it security held it for me thanks so much for your generosity and honesty we will stay here again!