Ratings based on 135 Verified Reviews

4.5 out of 5
88% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from New York, NY

Convenient Location But Has Seen Better Days

Posted May 17, 2017
Pros: The location
Cons: Customer service. Housekeeping. Pest control. Quality control. Breakfast/meal menu.
Location: Multiple malls/shopping centers, restaurants, new Braves stadium nearby
I usually prefer Residence Inn Marriott hotels when I travel but I'm quickly changing my opinion. Some of the desk staff seemed less than interested in making the visitor as comfortable as possible. I reported a fan light out and asked it to be replaced. No one ever came to rectify the situation. I saw a couple of cockroaches in my room and immediately asked to be moved. They complied but I found a petrified cockroach near the refrigerator. (How good must the cleaning be if you find a petrified bug in your room??!! Yuck!) The free breakfast was varied but lacking in choices for healthy eaters. Every day was scrambled eggs and (awful) chicken sausage patties. Other meats were offered but not much healthier. Would it be too much to ask for egg whites and turkey sausages? The popcorn/sugar/coffee/etc. refills were not always done. The room was only vacuumed once while I was there and the bed linen was never changed. The vinyl was coming up off the floor and wallpaper was puckering and peeling back. The reservoir of the coffee maker had something black in the corners! I only wish it had occurred to me to take pictures of everything!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from ga

Marrit

Posted May 14, 2017
Good service. I liked very much. I recommended this hotel staying to my office people.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 4, 2017 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 26, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 25, 2017
Everything was great!!! From checking in to checking out
5 out of 5
Recommended
for Everyone
by A verified traveler from Forest Park

Nice hotel

Posted Jan 30, 2017
Everything from check in to check out was great. Enough room and space.
5 out of 5
by A verified traveler

Posted Jan 26, 2017
Excellent location, excellent stay, will stay there again if I am in the area
5 out of 5
by stephanie

Posted Jan 18, 2017 on Hotels
The room was great. Only small issue with front door sticking and having to use a bit of force to get it to open.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 17, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Always safe, comfortable and pleasant.

Posted Jan 10, 2017
The staff is professional and breakfast offers a wonderful tasty variety. Thank You Again for a great stay!!