Ratings based on 398 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

perfect room and bath room

Posted Aug 24, 2016
Pros: everything
Cons: nothing
Location: centrally located
very clean, polite staff, parking is very expensive
5 out of 5
by A verified traveler from Cayce, SC

very good

Posted Aug 22, 2016
Pros: space
Cons: N/A
Location: mall, eating places
yes, we would stay again. This hotel was in a great location to the World Congress
4 out of 5
by A verified traveler from Ohio

Midtown

Posted Aug 20, 2016
Pros: Very nice staff.
A convenient Midtown location. Valet parking -- convenient, courteous, $30 per day.
3 out of 5
by A verified traveler from GA

Not what I expected

Posted Jun 13, 2016
Pros: They did have a great breakfast at no extra cost.
Cons: There could be some coffee or tea made available and the temperature in rooms could be more adjustable.
Location: The location was good and within walking distance of a few places like Starbucks.
I had picked this hotel because I wanted to stay in a hotel with an in-house restaurant as was advertised in the listing. When I got there, I found out that there was no place in hotel to eat. The snacks were minimal and there wasn't even any coffee or tea available in the lobby as there is in most hotels. The place was very cold and we had to turn on the heat just to stay comfortable.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 26, 2016 on Hotels
4 out of 5
by Kanilina

This traveler left a rating score only Posted May 25, 2016 on Hotels
2 out of 5
by A verified traveler

Needs a lot of improvement

Posted May 23, 2016 on Hotels
Overall, hotel needed some renovation. Bathroom tub needed to be regrouted. They were big strips of grout materials surrounding the tub as if they did the job in a hurry. Appliances were dirty and not properly clean. Sadly to say, they charge you $30.00 for parking a night and $5.00 fee as they are remodeling the gold for GA Gold Dome. The hotel included the fee without informing the customer. Additionally, staff were not responsive to customer. Never acknowledge despite standing in front of them for 10 minutes to ask for the ice machine despite answering phones and talking to their peer. After a long wait, they informed the customer that the 1st floor no longer has an ice machine and the sign in the elevators were wrong. Personally, I will not recommend this hotel.
1 out of 5
by Markus from Fort Mill, SC

Not a good deal, watch out for hidden prices

Posted May 23, 2016 on Hotels
The hotel was okay overall, but they totally lost it on a good score when they made us pay $30 per night for parking on the last day, without any information about that when we booked the hotel or dropped our car off for parking. I would not use this hotel again, unless the room fee, taxes, etc. + $30/night is the best deal you can find in the area. The customer service representative was not cooperative at all when we complained about this hidden price policy.
4 out of 5
by Andrew from Florida

Nice Stay

Posted May 11, 2016 on Hotels
Nice room and friendly customer service.
5 out of 5
by Anne

This traveler left a rating score only Posted May 8, 2016 on Hotels