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Reviews of Residence Inn by Marriott Peachtree Corners

3 out of 5
Residence Inn by Marriott Peachtree Corners
5500 Triangle Dr, Peachtree Corners, GA

Reviews

8.4

Very Good

Rating 10 - Excellent. 274 out of 509 reviews" "
Rating 8 - Good. 126 out of 509 reviews" "
Rating 6 - Okay. 53 out of 509 reviews" "
Rating 4 - Poor. 29 out of 509 reviews" "
Rating 2 - Terrible. 27 out of 509 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Tiffany

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
From the first day of our stay we had to have the maintenance people come everyday. First the remote didnt work, the next day the microwave and work then the following day the toilet wouldnt flush. Water dont get very hot and is $12 a day for parking
Stayed 3 nights in Apr 2024

10/10 Excellent

Kenneth

Liked: Staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2024

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities
I will be back for another stay here! Perfect!
Stayed 1 night in Mar 2024

4/10 Poor

Amanda

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Gokturk

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The pullout sofa mattress was dirty but the staff was very helpful in supplying extra bed sheets and suggesting to move us the next day to another room. The breakfast was very good.
Stayed 3 nights in Mar 2024

10/10 Excellent

JAMES

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Jennifer

Traveled with family and small children
This property is fine. Great location for dining and shopping. The breakfast hosts were helpful and friendly. It met our needs.
Stayed 3 nights in Mar 2024

10/10 Excellent

Isaias

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, walkable, amenities located close by. Great helpful staff.
Stayed 5 nights in Mar 2024

2/10 Terrible

Ashley, Flushing

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Absolutely horrible customer service. We booked a 2 bedroom suite for 6 people well in advance only to get an email an hour before we checked in to say they changed our reservation to a one bedroom suite for 1 person. When we contacted the property to see what was going on, I was left on hold and hung up on several times. When I finally got to talk to someone, the front desk staff said they tried to call me earlier in the day to say they didnt have any 2 bedrooms available. I never received one phone call from them. While in the lobby, we talked to 4 other people that had to deal with the exact same issue. We will not be returning.
Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Great suite experience for the money.
Stayed 1 night in Jan 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, Minus One Thing...
I have no complaints except that our door was EXTREMELY squeaky and unfortunately scared our cat every time it was open or shut. Otherwise we enjoyed our stay. Great area right near Koreatown.
Stayed 3 nights in Jan 2024

4/10 Poor

Richard

Just okay.
When I arrived, I was directed to the wrong building. Then when I went to the correct building, my appeared to have been used. The bed had imprints on it and a hand towel was on the counter in the bathroom along with an open bar of soap and its wrapper. I was given another room and the desk clerk brought me the key. Breakfast was late one morning, and another morning it took 40 minutes to replenish one of the items. Overall, it wasn't great, but the room was good enough.
Stayed 7 nights in Dec 2023

8/10 Good

Vicki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for the price
The hotel is clean, just a bit run down. The toilet did not flush properly. I had to hold the handle. The hair dryer did not work. The carpets are old and dusty. The staff is very friendly and helpful. I did not eat Breakfast every day, however, when I did eat there was a full breakfast available. I like Marriott, however, this bed was not as comfortable as most of the Marriott Hotels that I have stayed at.
Stayed 7 nights in Dec 2023

10/10 Excellent

Charlie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel
Stayed 7 nights in Dec 2023

8/10 Good

Humberto

Traveled with family
Liked: Staff & service, amenities
Great room, very spacious
Stayed 4 nights in Nov 2023

10/10 Excellent

Joseph

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Convenient and clean
Stayed 3 nights in Nov 2023

10/10 Excellent

Vaidyanathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

Shuo

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023

2/10 Terrible

Elite

Business traveler
Disliked: Cleanliness, staff & service, amenities
Marriott is losing its customer centricity, it seems to be a global phenomenon. It has become a common observation. I have had better experiences with other hotel chains atleast in this year.

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023

2/10 Terrible

Elite

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Marriott is losing its customer centricity, it seems to be a global phenomenon. It has become a common observation. I have had better experiences with other hotel chains atleast in this year.

2/10 Terrible

Elite

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Marriott is losing its customer centricity, it seems to be a global phenomenon. It has become a common observation. I have had better experiences with other hotel chains atleast in this year.

2/10 Terrible

Elite

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Marriott is losing its customer centricity, it seems to be a global phenomenon. It has become a common observation. I have had better experiences with other hotel chains atleast in this year.

4/10 Poor

Jennifer

Traveled with family
Disliked: Amenities, property conditions & facilities
I usually love Residence Inns but this was out dated and the AC was out and people were smoking in the rooms and it was coming through the vents. Our room smelled like smoke continuously. Breakfast was just ok too
Stayed 1 night in Jul 2023

2/10 Terrible

VIcki

Traveled with family
Disliked: Staff & service
I called to double check on my reservation when I was 2 hours away from the Residence Inn. I was told by a staff person that they had "been trying to get a hold of me". I was told that there was no air conditioning in the building and that my reservation was being cancelled. Mind you, I am two hours from my destination and we were in town for the Perfect Game Baseball tournament. I was told that all Marriotts were booked and that they could NOT help me find a reservation. I am beyond disappointed and I would not recommend this property to any Baseball parent bringing their son in for a Perfect Game event.
Stayed 6 nights in Jul 2023

6/10 Okay

Tammy

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Some things are updated and some are not. Made for a weird experience. It was just filthy in some ways and I just couldn't get past it. AC in closet was so loud so check that before you unpack. Make sure you know what "housekeeping" entails and how often you get it. We had to get new towels, take out our trash, etc. several times.
Stayed 8 nights in Jul 2023

2/10 Terrible

Katie

Disliked: Cleanliness, staff & service, property conditions & facilities
Very poor service
Stayed 1 night in Jul 2023

10/10 Excellent

Mike Rosendo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Really love the staff and cleaning crews. Front desk was very knowledgeable and courteous. I’m coming back to this property the next time I’m there for another extended stay. Keep up the good work and personality.
Stayed 11 nights in Jun 2023

6/10 Okay

Debbie

Liked: Cleanliness, staff & service
A/C was NOISY and interrupted sleep, ...staff excellent
Stayed 2 nights in Jun 2023

2/10 Terrible

Elite

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Marriott is losing its customer centricity, it seems to be a global phenomenon. It has become a common observation. I have had better experiences with other hotel chains atleast in this year.

4/10 Poor

DARRICK

Traveled with family
Disliked: Property conditions & facilities
Would not recommend this to others or stay at this location again. We had to pay a 13 dollar unexpected hidden fee for parking. Neighbor in his room major of the nights with the door open. Children upand dpwn the hallway all night.
Stayed 1 night in Jun 2023

10/10 Excellent

Steve

Stayed 2 nights in Jun 2023

2/10 Terrible

Elite

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Marriott is losing its customer centricity, it seems to be a global phenomenon. It has become a common observation. I have had better experiences with other hotel chains atleast in this year.

10/10 Excellent

Mingxing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

2/10 Terrible

Elite

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Marriott is losing its customer centricity, it seems to be a global phenomenon. It has become a common observation. I have had better experiences with other hotel chains atleast in this year.

10/10 Excellent

Siddartha

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and good responsiveness.
Stayed 2 nights in May 2023

10/10 Excellent

Angelic

Traveled with family
Liked: Cleanliness, staff & service
Was a lovely experience. Thank you

4/10 Poor

Seung Bin, Guatemala

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This property is quiet and close to shopping malls around. But the room is not clean and the facilities are too old.
Stayed 6 nights in Apr 2023

8/10 Good

Karina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for large families
Great location and comfortable room. The place has anything you need around it.
Stayed 4 nights in Dec 2022

6/10 Okay

Jared

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The rooms were very dated, the smell of smoke and marijuana was prevalent and we could hear the persons next to us blasting music all night. The hall walking to the room was dirty and trash was overflowing. Would not stay here again.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sneaky parking fee
It was not made clear during check in that parking was not free.
Stayed 2 nights in Dec 2022

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very long walk from the lobby to our building. Once in The building it was another long walk from the elevator to our room.
Stayed 1 night in Oct 2022
Response from AmandaB on Nov 11, 2022
Thank you, for taking the time to share your feedback. We hope you enjoyed your stay and will come back soon!

10/10 Excellent

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roomy, clean apt style stay while away from home. Highly recommend.
Stayed 1 night in Sep 2022
Response from AmandaB on Nov 11, 2022
Thank you so much! Positive feedback such as yours always makes our day!

6/10 Okay

Donya, Ormond Beach

Traveled with partner
Disliked: Amenities, property conditions & facilities
Bathroom needs updating and maintenance. Cracked titles, grouting and toilet running. Asked maintenance to fix. No one ever showed up.
Stayed 4 nights in May 2022

4/10 Poor

Nikele

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We stayed at this hotel only because of the pool and we stayed there after i had surgery last year for 6 days and it was awesome. However, we wasn't told the pool was closed when i booked, the bathroom tub had a crack in it & was seperating from the floor. Totally not worth the $344 we paid for one night!
Stayed 1 night in May 2022

4/10 Poor

William A

Business traveler
Liked: Amenities
Disliked: Property conditions & facilities
Room originally assigned door wasnt working so i couldnt get into the room. Then i was down graded to a smaller room and told i need to speak to GM who wasnt at work. The carpet in the bathroom was frayed and dirty. I was told not to turn ac down too low as the system would freeze and stop working. Ive called 2 more times to speak to the GM and she still isnt at work.
Stayed 1 night in May 2022

8/10 Good

David

Good
Stayed 1 night in May 2022

10/10 Excellent

Felisia

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very clean establishment. The front desk person Trina was so professional and full of knowledge. She got us checked in quickly so we could rest, such wonderful service. There was plenty of stores, restaurants, shopping and gas stations within walking distance.
Stayed 1 night in May 2022
Response from MandyB on May 25, 2022
Thank you so much! We will share your review with Trina the next time she is on shift. She will be greatly encouraged by your kind words. She is a superstar and we are so very glad to have her on our team!

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service
Very poor for a marriott
This hotel needs work, the rooms didnt not have any cooking utensils or glasses / plates and when i asked about them i was told he could give me a key to go and look in other rooms. The breakfast was very poor unlike the free full advertised and a number of things jn the room where broken including the main door and the dishwasher.
Stayed 5 nights in Apr 2022
Response from AmandaB on May 12, 2022
Thank you, for bringing these issues to our attention. We have shared your feedback with the rest of our team to put this room back in order. We are sorry that we were not better prepared for your arrival. We appreciate your business!