Ratings based on 1,094 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta Cobb Galleria

Pleasant and Professional

Posted Aug 21, 2015
Our stay was incredible. This hotel has undergone a remodel. The atmosphere is filled with energy from the staff. The decor is fabulous through and through! Staff is friendly and very observant of guest and their needs. I would recommend this hotel every time.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel long walk to the Galleria

Posted Aug 17, 2015
Pros: lobby is nice, room was big, hotel bartender was amazing, staff was friendly
Cons: The parking garage elevator needs replaced, toilets are too loud and run forever, hallways and rooms are dark,
Location: Great location! Galleria is next door for concerts, etc. and the mall is on the other side, restaurants right down the street too.
The hotel itself was nice, the room was clean and big. The AC did not work very well, you could hear down the hall everytime someone used the ice machine, the toilets are SUPER loud, and they charge $8 for parking in their parking garage. The route to the Galleria is also super long. Better off walking across the street in front of the hotel. And you have to use your room card to access the elevators that is a pro and a con.
5 out of 5
Recommended
for Everyone
by A verified traveler from Greensboro, NC

I love this hotel!!!!!!

Posted Aug 17, 2015
This was my second time staying in this hotel and I must say I would not stay at any other hotel in Atlanta other than this one! We have been to Atlanta many times and had many bad experiences with other hotels, but, this one is awesome!
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Fri night last minute

Posted Aug 16, 2015
Everything was excellent. Nice big room make you feel at home
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Very nice hotel

Posted Aug 7, 2015
Pros: I love staying at the Sheraton because of the size of the rooms. It doesn't feel like a cramped hotel room. Very spacious suites.
I've stayed at this hotel about 5 times over the years and the experience has grown with all of my expectations. It's centrally located between a huge mall and excellent dining establishments. But if your there just to relax, they have a nice gym, pool, restaurant, and a lounge/bar for a nightcap. Sheraton is always my first pick when I travel to Atlanta.
3 out of 5
by A verified traveler

Service was good, comfort of stay was lacking!

Posted Aug 3, 2015
The first room we were assigned was evidently used previously for a weed party. The smell was lingering and quite strong. I requested a room change, which was handled efficiently. The next room was clean and better smelling, but the door to the hall must have been paper thin... about 7 am the doors on the hall began opening from other patrons. The banging and slamming was unbelievable. No way we could sleep a bit late. :( We were also disappointed that no minimal breakfast was offered complimentary. They have a nice dining area with a menu that you can order from. Perhaps great for the business traveler, but not for a family excursion on a budget.
2 out of 5
by A verified traveler from Florida

Disappointed

Posted Jun 28, 2015
Booked a four star hotel received a pushing two star experience
3 out of 5
Recommended
for Everyone
by A verified traveler

Things to change

Posted Jun 13, 2015
Cons: First room I was given was, there were still guest in the room. Breakfast in the hotel is terrible. Do not get the buffet. Save your money.
First room I was given was, there were still guest in the room. Breakfast in the hotel is terrible. Do not get the buffet. Save your money.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hsv., Al

Awesome in every way!

Posted Jun 5, 2015
Close to any & everything we needed. Very clean & quiet. Loved the room in every way. It was decorated and the layout & view were great! Would definitely stay here again.
4 out of 5
Recommended
for Families
by A verified traveler

great Hotel

Posted May 30, 2015 on Hotels
We had a lovely time at this hotel. The staff was wonderful.