Ratings based on 1,094 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Atlanta Cobb Galleria
Pleasant and ProfessionalPosted Aug 21, 2015
Our stay was incredible. This hotel has undergone a remodel. The atmosphere is filled with energy from the staff. The decor is fabulous through and through! Staff is friendly and very observant of guest and their needs. I would recommend this hotel every time.
for Everyoneby A verified traveler
Nice hotel long walk to the GalleriaPosted Aug 17, 2015
Pros: lobby is nice, room was big, hotel bartender was amazing, staff was friendly
Cons: The parking garage elevator needs replaced, toilets are too loud and run forever, hallways and rooms are dark,
Location: Great location! Galleria is next door for concerts, etc. and the mall is on the other side, restaurants right down the street too.
The hotel itself was nice, the room was clean and big. The AC did not work very well, you could hear down the hall everytime someone used the ice machine, the toilets are SUPER loud, and they charge $8 for parking in their parking garage. The route to the Galleria is also super long. Better off walking across the street in front of the hotel. And you have to use your room card to access the elevators that is a pro and a con.
for Everyoneby A verified traveler from Greensboro, NC
I love this hotel!!!!!!Posted Aug 17, 2015
This was my second time staying in this hotel and I must say I would not stay at any other hotel in Atlanta other than this one! We have been to Atlanta many times and had many bad experiences with other hotels, but, this one is awesome!
for Everyoneby A verified traveler from Atlanta
Fri night last minutePosted Aug 16, 2015
Everything was excellent. Nice big room make you feel at home
for Everyoneby A verified traveler from Atlanta, GA
Very nice hotelPosted Aug 7, 2015
Pros: I love staying at the Sheraton because of the size of the rooms. It doesn't feel like a cramped hotel room. Very spacious suites.
I've stayed at this hotel about 5 times over the years and the experience has grown with all of my expectations. It's centrally located between a huge mall and excellent dining establishments. But if your there just to relax, they have a nice gym, pool, restaurant, and a lounge/bar for a nightcap. Sheraton is always my first pick when I travel to Atlanta.
by A verified traveler
Service was good, comfort of stay was lacking!Posted Aug 3, 2015
The first room we were assigned was evidently used previously for a weed party. The smell was lingering and quite strong. I requested a room change, which was handled efficiently. The next room was clean and better smelling, but the door to the hall must have been paper thin... about 7 am the doors on the hall began opening from other patrons. The banging and slamming was unbelievable. No way we could sleep a bit late. :( We were also disappointed that no minimal breakfast was offered complimentary. They have a nice dining area with a menu that you can order from. Perhaps great for the business traveler, but not for a family excursion on a budget.
by A verified traveler from Florida
DisappointedPosted Jun 28, 2015
Booked a four star hotel received a pushing two star experience
for Everyoneby A verified traveler
Things to changePosted Jun 13, 2015
Cons: First room I was given was, there were still guest in the room. Breakfast in the hotel is terrible. Do not get the buffet. Save your money.
First room I was given was, there were still guest in the room. Breakfast in the hotel is terrible. Do not get the buffet. Save your money.
for Everyoneby A verified traveler from Hsv., Al
Awesome in every way!Posted Jun 5, 2015
Close to any & everything we needed. Very clean & quiet. Loved the room in every way. It was decorated and the layout & view were great! Would definitely stay here again.
for Familiesby A verified traveler
great HotelPosted May 30, 2015 on Hotels
We had a lovely time at this hotel. The staff was wonderful.