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Reviews of Ellis Hotel, Atlanta, A Tribute Portfolio Hotel by Marriott

4 out of 5
Ellis Hotel, Atlanta, A Tribute Portfolio Hotel by Marriott
176 Peachtree St NE, Atlanta, GA

Reviews

8.4

Very Good

Rating 10 - Excellent. 485 out of 1001 reviews" "
Rating 8 - Good. 293 out of 1001 reviews" "
Rating 6 - Okay. 126 out of 1001 reviews" "
Rating 4 - Poor. 56 out of 1001 reviews" "
Rating 2 - Terrible. 41 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property
Stayed 1 night in Apr 2024

8/10 Good

jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay and close to passport office!
Stayed 1 night in Apr 2024

8/10 Good

marcus

Traveled with family
Liked: Cleanliness, staff & service, amenities
Front desk lady 3-11 very nice and helpful, room need baseboards clean, everything else great,
Stayed 1 night in Apr 2024

8/10 Good

Crystal, Mount Holly

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was a cute boutique hotel convenient to Downtown. It was decent the staff were friendly enough. Their is only a Valet option to park but there is a safe guarded parking garage around the corner for 1/2 the price. It’s fine for a couple nights. The area around there seems to get worse and worse everytime I go down there, not the Hotel’s fault but. I didnt feel unsafe but was mindful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Andre, Brampton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Shabreka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of my favorite hotels to stay when I reside in Atlanta. The staff is super friendly!
Stayed 1 night in Mar 2024

10/10 Excellent

Kendrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was pleasant! My only issue is parking.
Stayed 1 night in Mar 2024

10/10 Excellent

Kendrea

Liked: Staff & service, amenities, property conditions & facilities
Parking isnt the best but overall a nice hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay, very nice tooms
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in downtown Atlanta. You can walk to so many places. They train (MARTA) is right next to the hotel.
Stayed 3 nights in Feb 2024

6/10 Okay

Duane

Traveled with group, Business traveler
Liked: Cleanliness
Disliked: Staff & service
This was a very unusual experience for me. Usually the Ellis is a great place to stay. When we arrived, there was no valet for parking (a requirement at this hotel). So after parking in the street, I asked one of the check in clerks to help. The room was clean, but needed some touch ups. Toilet ran if the handle wasn’t shaken. Shower head leaked around the head. Just minor stuff. The bar downstairs was tended by one individual, who was not real happy to be there. The line backed up, taking 10 minutes to make a purchase. The bartender never smiled, said thank you or even got in a hurry. I still like the Ellis and forgive them for a “cursed” visit. Just a little disappointing.
Stayed 1 night in Feb 2024

10/10 Excellent

Lamar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly, easy to talk to staff!! Definitely recommend this location!
Stayed 2 nights in Feb 2024

8/10 Good

Evan, West Linn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Katelyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location downtown, next to the underground.
Stayed 2 nights in Feb 2024
Response from Shea on Feb 6, 2024
Dear Katelyn, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay here with us and our convenient location met your needs! We hope that you will visit us again in the near future. Sincerely, Ellis Hotel, Atlanta

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ALL employees were extremely nice, pleasant and helpful.
Stayed 3 nights in Jan 2024
Response from Shea on Feb 6, 2024
Dear John, Thank you for taking the time to review us! We are so glad to hear you enjoyed your stay with us and that our employees were nice and helpful! We look forward to seeing you again in the near future! Sincerely, Ellis Hotel, Atlanta

4/10 Poor

susan

Business traveler
Disliked: Cleanliness
Hotel is not nice no real lobby no restaurant or bar
Stayed 2 nights in Jan 2024
Response from Shea on Feb 6, 2024
Dear Susan, Thank you for taking the time to share your review with us! We are sorry to hear you had this experience with us as we hope you will give us another chance so we can do our best to provide you with a great stay in the near future! Sincerely, Ellis Hotel, Atlanta

6/10 Okay

Sophie

Business traveler, Traveled with family
The hotel was not very clean but the staff went above and beyond to accommodate us. We do like the hotel and we’ve stayed here before. We missed the breakfast area.
Stayed 2 nights in Jan 2024
Response from Cindy on Feb 9, 2024
Hi Sophie,We appreciate the feedback and will share this with our team so we can make the changes needed. So pleased you keep returning and we will make your next stay the best, just let us know what we can do for next time. Sincerely,Ellis Hotel Atlanta

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Ellis Hotel, Atlanta on Feb 6, 2024
Dear Elizabeth, Thank you for sharing your review with us! We are pleased to hear you enjoyed your time here and we look forward to seeing you again soon! Sincerely, Ellis Hotel, Atlanta

6/10 Okay

Edward

Disliked: Cleanliness
Meh stay at the Ellis
Sheets were bad. Didn’t like smell of room
Stayed 1 night in Jan 2024
Response from Shea on Feb 6, 2024
Dear Edward, Thank you for taking the time to review us! We are pleased to hear you enjoyed your time here with us. We apologize for the smell in your room as we hope that you will give us another chance in the near future! Sincerely, Ellis Hotel, Atlanta

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Shea on Feb 6, 2024
Dear Jonathan, Thank you for taking the time to review us! We are so pleased to hear you were satisfied with your stay here and we hope that you will visit us again in the near future! Sincerely, Ellis Hotel, Atlanta

10/10 Excellent

William

Stayed 3 nights in Dec 2023
Response from Shea on Jan 11, 2024
Dear William, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and we hope to see you stay with us again in the near future. Sincerely, Ellis Hotel, Atlanta

10/10 Excellent

Jose R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Shea on Jan 11, 2024
Dear Jose, Thank you for taking the time to review us! We are pleased to hear we could satisfy you throughout your stay and we hope to see you again in the near future! Sincerely,Ellis Hotel, Atlanta

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Shea on Jan 11, 2024
Dear Tracy, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we hope to see you again in the near future! Sincerely, Ellis Hotel, Atlanta

8/10 Good

MARK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The heating/air conditioning units are too loud. Had to turn it off yet the temperature remain comfortable.
Stayed 3 nights in Dec 2023
Response from Shea on Dec 20, 2023
Dear Mark, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay here and we look forward to seeing you again in the near future! Sincerely, Ellis Hotel, Atlanta

8/10 Good

GREG

Stayed 2 nights in Dec 2023
Response from Shea on Jan 11, 2024
Dear Greg, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and we hope to see you again in the near future! Sincerely, Ellis Hotel, Atlanta

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff and valet were amazing, helpful, and knowledgeable. Will definitely stay at Ellis every time we are in atlanta now.
Stayed 1 night in Nov 2023
Response from Shea on Nov 30, 2023
Dear Elizabeth, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and that our front desk staff satisfied you! We can't wait for you to stay with us again! Sincerely, Ellis Hotel, Atlanta

8/10 Good

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property as in a good location. The entrance was a little confusing because it was on the corner of the building we had to wait sever minutes in the cold and rain to be let in because the building you need a key to get in the building and the staff was not present at the front desk when we arrived. The hotel was nice.
Stayed 1 night in Nov 2023
Response from Shea on Nov 30, 2023
Dear James, Thank you for taking the time to review us. We are glad to hear our location worked best for you! We hope to see you stay here again in the near future! Sincerely, Ellis Hotel, Atlanta

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the worst experience I have had booking a hotel via hotels .com . The hotels was defiantly not what is advertised . My room was dirty . I got to the hotel and the door was locked I stood in the rain for like 15 minutes before another client came and open the door . Their signs on the door states you will need to buzz in after 9pm but I was at the hotel by 7 and no one was at their front desk . The hotel room was dirt and there were items left from previous guest in the room . The iron was broken which leaked water on my clothes and the ironing board was ripped as well . Not forgetting I just saw I was charged for watching TV when there was no sign showing pricing to watch regular news .
Stayed 4 nights in Nov 2023

10/10 Excellent

Sunil, Weston

Stayed 2 nights in Nov 2023
Response from Shea on Dec 20, 2023
Dear Sunil, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we hope that you will visit us again in the near future! Sincerely, Ellis Hotel, Atlanta

8/10 Good

Donald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Shea on Nov 30, 2023
Dear Donald, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we hope that you will visit us again in the near future! Sincerely, Ellis Hotel, Atlanta

8/10 Good

Tony

Stayed 2 nights in Nov 2023
Response from Shea on Nov 30, 2023
Dear Tony, Thank you for taking the time to review us! We are glad to hear you enjoyed your stay here and we hope that you will visit us again in the near future. Sincerely,Ellis Hotel, Atlanta

8/10 Good

Andrew

Stayed 7 nights in Oct 2023
Response from Shea on Nov 30, 2023
Dear Andrew, Thank you for taking the time to review us! We are so thrilled that you were satisfied with your stay and we hope to see you again in the near future. Sincerely, Ellis Hotel, Atlanta

10/10 Excellent

lulzim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Shea on Nov 30, 2023
Dear Lulzim, Thank you for taking the time to review us! We are so glad to hear we met your expectations throughout your stay and we hope that you will visit us again in the near future! Sincerely, Ellis Hotel, Atlanta

8/10 Good

Jan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Shea on Nov 30, 2023
Dear Jan,Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we hope to see you stay here again in the near future! Sincerely, Ellis Hotel, Atlanta

4/10 Poor

Michelle

Liked: Staff & service, room comfort
Frustrating misleading hotel page
The hotel is outdated with old furnature and carpet. The beds were comfortable and they do have blackout curtains if you want to sleep in. Staf were friendly. No restaurant as stated on the hotels page. Pictures on the site are muss leading. Good location.
Stayed 3 nights in Oct 2023
Response from Shea on Nov 30, 2023
Dear Michelle, Thank you for taking the time to review us! We are sorry to hear about your experience with us. Our sincere apologies that you felt misled to our page. We hope that you will give us another chance so we can provide you with a more enjoyable stay! Sincerely, Ellis Hotel, Atlanta

8/10 Good

JasoN

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Shea on Nov 30, 2023
Dear Jason, Thank you for taking the time to review us! We are glad to hear you enjoyed your stay with us and we look forward to seeing you again soon! Sincerely, Ellis Hotel, Atlanta

8/10 Good

Sandi

Stayed 2 nights in Oct 2023
Response from Shea on Nov 30, 2023
Dear Sandi, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we hope that you will stay here again in the near future. Sincerely, Ellis Hotel, Atlanta

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was incredibly kind, friendly and helpful. The hotel was beautiful. The room was nice. My only 2 complaints were outside noise and the shower had mold on the grout.
Stayed 1 night in Oct 2023
Response from Shea on Nov 30, 2023
Dear Guest, Thank you for taking the time to review us! We are pleased to hear our staff met your expectations! We are glad that our rooms satisfied you and we look forward to seeing you again in the near future! Sincerely, Ellis Hotel, Atlanta

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, room comfort
A good option
A decent hotel in a great location. Limited services but plenty of options within a few blocks. Staff were all great.
Stayed 1 night in Oct 2023
Response from Shea on Nov 30, 2023
Dear Mark, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay here and our location worked best for you! We hope to see you again in the near future! Sincerely, Ellis Hotel, Atlanta

6/10 Okay

Ty

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Room was dirty, carpet in room needed replaced. Atlanta is not a nice town anymore.
Stayed 1 night in Oct 2023
Response from Shea on Nov 30, 2023
Dear Ty, Thank you for taking the time to share your experience with us. We are sorry to hear you did not enjoy your stay with us as we do our best to provide a great stay for each of our guests. We hope that you will give us another chance in the near future. Sincerely, Ellis Hotel, Atlanta

6/10 Okay

China

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023
Response from Shea on Nov 30, 2023
Dear China, Thank you for taking the time to review us! We are glad to hear you enjoyed your stay with us and please don't hesitate to directly reach out to our team as we do our very best to ensure a great stay for all of our guests. We hope to see you again soon. Sincerely, Ellis Hotel, Atlanta

6/10 Okay

Susan

Business traveler
Liked: Cleanliness, staff & service
Great staff, rooms clean, while room was very small with no desk or area to work, which was disappointing.
Stayed 1 night in Oct 2023
Response from Shea on Nov 30, 2023
Dear Susan, Thank you for taking the time to review us! We are glad to hear you enjoyed our staff and the cleanliness of our rooms satisfied you. We hope that you will visit us again in the near future! Sincerely, Ellis Hotel, Atlanta

8/10 Good

Susan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, very clean, while room was small with no desk work area, which was disappointing, but the staff and friendliness and helpfulness of staff made up for it.
Stayed 1 night in Oct 2023
Response from Shea on Nov 30, 2023
Dear Susan, Thank you for taking the time to share your experience with us! We are thrilled to hear our staff was friendly and helpful throughout your time here. We hope that you will stay here again!

4/10 Poor

Robin

Stayed 1 night in Sep 2023
Response from Shea on Nov 30, 2023
Dear Robin, Thank you for taking the time to review us! We are sorry to hear we did not meet your expectations as we do our very best to ensure a great stay for each of our guests. We hope that you will give us another chance in the near future! Sincerely, Ellis Hotel, Atlanta

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night in ATL
All and all it was a good trip bed slept comfortable and the employees were friendlly especially the ones who worked at the Starbucks area
Stayed 1 night in Sep 2023
Response from Shea on Sep 19, 2023
Dear Cynthia, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and that our staff could satisfy you along with our comfortable spaces! We hope that you will visit us again soon. Sincerely, Ellis Hotel, Atlanta

10/10 Excellent

Weyman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff. Good looking hotel.
Stayed 1 night in Sep 2023
Response from Shea on Sep 19, 2023
Dear Weyman, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and our staff satisfied you! We hope to see you stay here again in the near future. Sincerely, Ellis Hotel, Atlanta

4/10 Poor

Valerie

Traveled with family
Disliked: Amenities
Felt unsafe outside. Initial room recieved was dirty and did not have ac they switched us to another room but ac was ok. Rooms look old and outdated did not have much light at all.
Stayed 2 nights in Sep 2023
Response from Shea on Sep 19, 2023
Dear Valerie, Thank you for taking the time to review us! We are sorry to hear you did not enjoy your stay with us as you felt unsafe outside. We are pleased that we could accommodate you to a new clean room. We hope that you will visit us again in the near future! Sincerely, Ellis Hotel, Atlanta

8/10 Good

Victor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to fix the power outlets in the wall and make access to the standing lamp easier to tur on. In fact, I was not able to find how to turn it on at all. Also, they should check the rooms before providing it to a client. In this instance, there were no tissues in the tissue box in the toilet so I had to call the front desk to get this fixed. This should not have been necessary.
Stayed 1 night in Sep 2023
Response from Shea on Sep 19, 2023
Dear Victor, Thank you for taking the time to share your experience with us. We are glad to hear your overall stay was satisfied. We apologize for our outlets in the room not working. We hope that you will give us another chance in the near future so we can ensure a great stay for you! Sincerely, Ellis Hotel, Atlanta

10/10 Excellent

Natasha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall experience
Thanks again for a great overall experience!
Stayed 1 night in Sep 2023
Response from Shea on Sep 19, 2023
Dear Natasha, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and that we could satisfy you throughout your overall stay! We hope that you will stay here again in the near future. Sincerely, Ellis Hotel, Atlanta