Nice hotel near Fox Theatre, Staff Service only ok
Posted Jul 3, 2016 on Hotels
Stayed here for a weekend trip to Atlanta - including a trip to the Fox Theatre across the street and Turner Field to see the Braves. Easy walk to the MARTA to get downtown and obviously can't beat the location to the Fox Theatre. Room was amazing, separate sitting area in suite, comfy bed, huge closet. View was great as well, even has a rooftop pool. Hotel décor is great as well. However, the front desk staff really seemed like they really didn't care about their job and parking was a bit of a mess. We chose to self-park our cars and ended up getting charged for valet parking. We went to the front desk, where the attendant had vacated, after 10 minutes, spoke to them about the charge and took another 15 minutes to sort out, as they had to go get their logs and receipts to confirm that we had not valeted our car. Just a poor experience on top of our prior interaction with them. Brunch at Livingstone was way subpar for the $25/person you pay, the restaurant across the street was much better, go there if you want a nice pre-show meal near the theatre. Overall, a pleasant stay, but dinged a point for the overall staff service.