Ratings based on 76 Verified Reviews

4.7 out of 5
97% of guests recommend
4.9 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Dec 15, 2016 on Hotels
We had issues below during our stay. We were there in the early morning because the only flight from Korea to Atlanta is at 9 AM arrival. We requested early check in in advance because have our chairman accompanied with us. We booked suite room for chairman. When we arrived in hotel we were told it was fully occupied last night and i understand that. I also understand that the guaranteed check in is 3 PM however suite room was not available even at 3 PM and even after 3 PM we were told that the bed linen was not available and we had to wait more hours and even it was not guaranteed when it will be done. We were stranded and embarrassed because we had to let out chairman waiting in the lobby for over hours.... Normally we other this level hotels they do something and normally room became available far ahead.... I don't think i will comeback to this hotel for our business or even leisure...
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, USA

absolutely top tier hotel

Posted Nov 27, 2016
Pros: The public spaces, like the Astor Court, are beautiful and open, like an old-world European hotel. The hotel has a skating rink for the holidays.
Location: Great location in Buckhead.
The rooms are more than comfortable, they are elegant. We had dinner at Atlas Restaurant, which was superb. The hotel staff is polite, friendly, and very helpful.
4 out of 5
by A verified traveler

Posted Nov 14, 2016 on Hotels
The stay was okay. Great comfortable bed! Valet decided to ignore us at check in and brought our car back with a scratch on the left side on check out. BAD! Room was very clean and comfortable - just old! scratched up tiles in the bathroom, old raggedy mirror partition between the bathroom and the bedroom. Overall very clean and good bedroom/bathroom amenities.
5 out of 5
by A verified traveler

beautiful

Posted Oct 11, 2016 on Hotels
amazing!
5 out of 5
by A verified traveler from Huntsville Alabama

Romantic

Posted Sep 8, 2016 on Hotels
Romantic!!! We come every anaversery
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 25, 2016 on Hotels
5 out of 5
by France

This traveler left a rating score only Posted Feb 16, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

St. Regis Atlanta - Perfection

Posted Sep 13, 2015
Pros: The service, size of the room and amenities - fabulous
Cons: Nothing
Location: Close to everything - airport and shopping and residential
The experience was best in class personified - elegant and fantastic rooms.
5 out of 5
by Sabrina

This traveler left a rating score only Posted Aug 22, 2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Can't wait to return

Posted Jul 28, 2015
This was by far the best hotel stay we've had and nearly the best customer service!