Ratings based on 595 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
84% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by SEUNGYUP from 서울

깔끔한 호텔 입니다

Posted Apr 20, 2016 on Hotels
주변 지역이 조용하고 청결하였습니다. 호텔은 지은지 얼마 되지 않아 깔끔하고 시설이 좋고 아늑하였습니다.
Comment from Hotel Management
Jun 25, 2016 by Alicia, Hotel Management
Dear Guest, Thank you for the positive review of our hotel. We are very happy to know you enjoyed your time at The Westin Buckhead Atlanta and we look forward to seeing you again the next time you are in Atlanta. Best wishes, Mark Weatherill General Manager
5 out of 5
by A verified traveler

Posted Apr 14, 2016 on Hotels
Comment from Hotel Management
Jun 25, 2016 by Alicia, Hotel Management
Thank you for staying at The Westin Buckhead Atlanta
4 out of 5
by Justin from Baltimore

Weekend Getaway

Posted Apr 9, 2016 on Hotels
My wife and I wanted a quick geteaway with our newborn baby for the weekend , the hotel excedded Our expectations
Comment from Hotel Management
Jun 18, 2016 by Alicia, Hotel Management
Greetings Justin, Thank you for the positive review of our hotel. I'm very happy that you and your family enjoyed your time at The Westin Buckhead Atlanta. We hope to see you again the next time you need a quick getaway. Best wishes, Mark Weatherill General Manager
5 out of 5
by A verified traveler

Nice hotel in Buckhead.

Posted Apr 8, 2016 on Orbitz
Westin always impresses me, everywhere we go. Clean, comfortable, friendly staff.
Comment from Hotel Management
Apr 21, 2016 by Mark, Hotel Management
Greetings, Thank you for the positive review. We are very happy to know you enjoyed your time at The Westin Buckhead Atlanta. We look forward to seeing you again real soon. Kind regards, Mark Weatherill
3 out of 5
by Crystal R. from Florida

Booked two reservations and was treated badly

Posted Apr 5, 2016 on Hotels
I'll never return due to the behavior of the Host.
Comment from Hotel Management
Jun 18, 2016 by Alicia, Hotel Management
Dear Crystal, I apologize that we did not create a memorable experience for you during your stay. Your experience does not, in any way, represent the level of performance of which we are capable and that we customarily provide on a daily basis, I am deeply sorry that we failed you in this instance. Sincerely, Mark Weatherill General Manager
3 out of 5
by Crystal Rodriguez from Jacksonville Florida

It only takes one to ruin it all

Posted Apr 5, 2016 on Hotels
accommodations are awesome, room was FANTASTIC shower was the best ever. However the Host was disrespectful and condescending. NEVER have I been spoken to in such a way because I booked through Hotels.com! He announced that I was an "Expedia" guest to everyone in the line by stating it loudly! Then when I asked for a manager she offered fruit for my inconvenience. I'll never go back. I'll stay at the Mandarin Oriental or Rtiz.
Comment from Hotel Management
Jun 18, 2016 by Alicia, Hotel Management
Greetings Crystal, Thank you for providing your feedback from your recent stay at The Westin Buckhead Atlanta. We do pride ourselves on the service we deliver and unfortunately we did not do so in an accurate fashion during your experience with us. We have addressed your issue with the team as we certainly missed an opportunity to make your stay memorable. I appreciate your sharing your experience with us since it helps us in our on-going strides to improve our service level. Sincerely, Mark Weatherill General Manager
4 out of 5
by A verified traveler from Chattanooga, TN

comfortable hotel

Posted Apr 3, 2016
Pros: location, clean, comfortable and friendly staff
Location: a very lot to do within walking distance, shopping mall across the parking lot, lots of restaurantsD
Wanted a location with restaurants and close to the Cirque venue, just what we were looking for
Comment from Hotel Management
Apr 15, 2016 by Mark, Hotel Management
Dear Douglas, Thank you for the positive review of our hotel. We are very happy to know you enjoyed your time at The Westin Buckhead Atlanta. The hotel and surrounding area have so much for you to experience and I'm glad you enjoyed your time. We look forward to seeing you again soon. Best wishes, Mark Weatherill General Manager
4 out of 5
by A verified traveler from Pawleys Island,SC

Close to shopping,restaurants

Posted Apr 3, 2016 on Orbitz
My family and i always stay at the Renaissance South Park and have never been disappointed. Love the location and staff.
Comment from Hotel Management
Jul 11, 2016 by Mark, Hotel Management
Dear Guest, Thank you for your positive review. We're glad you enjoyed your stay and hope to see you again soon. Best wishes, Mark Weatherill General Manager
4 out of 5
by A verified traveler

Posted Mar 26, 2016
Overall the hotel itself was great the only thing that frustrated me was the hotel keys to get on the elevator. It deactivated almost every time we needed to use it.
Comment from Hotel Management
Apr 5, 2016 by Mark, Hotel Management
Dear Traveler, Thank you for staying at The Westin Buckhead and for providing your feedback. Please accept my sincere apologies for the inconveniences you experienced with your key card. I can assure you this experience is not typical of our usual high level of service. I do hope this will not cause you to not return for another visit the next time you are in the Atlanta area. Sincerely, Mark Weatherill General Manager
5 out of 5
by Yoel from Wilmington, NC

great hotel, wonderful staff

Posted Mar 23, 2016 on Hotels
Staff was great. Great hotel!
Comment from Hotel Management
May 28, 2016 by Alicia, Hotel Management
Greetings Yoel, Thank you for the positive review of our hotel. We are very happy to know you enjoyed your time at The Westin Buckhead Atlanta and we hope to see you again very soon for your next stay in Atlanta. Best wishes, Mark Weatherill General Manager