Ratings based on 551 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Location was good.

Posted Aug 21, 2015
Pros: Location.
Cons: Furniture. Smell.
Location: Close to where my friends (who I was visiting) live. Close to Mall of GA.
Location was good. Bed was good. Bathroom stunk of Kimchee. Carpet was damp by AC unit. Furniture was hodge podge collection from a discount used furniture store. Front desk people were pleasant.
Comment from Hotel Management
Aug 24, 2015 by Yvette, Hotel Management
Thank you for taking the time to share your recent experience at the Wyndham Garden Duluth with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service. As a valued customer, we hope you choose to stay with us whenever your travels bring you back to Duluth, GA.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 15, 2015
Pros: Staff is super nice!
Cons: The room furnishings need attention: desk chair upholstery beyond repair; ottoman didn't match the club chair; coffee carafe missing.
Not a bad hotel but not exactly luxury. Breakfast is not free. Who's going to pay $6.99 for mediocre hotel food? Better to go to local shops down the street.
Comment from Hotel Management
Aug 20, 2015 by Yvette, Hotel Management
We are delighted that your stay with the Wyndham Garden Duluth was enjoyable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future
1 out of 5
by A verified traveler from Rochester, NY

Urine and Bugs

Posted Aug 7, 2015
Our first room reeked of urine, toilet wouldn't stop running. We asked for bleach to clean ourselves and the smell was still unbearable. We changed rooms that same night. The next room was little cleaner and but we were extremely tired. The next day when we came back in from the mall and laid down there was bug on the pillow. I'm no epidemiologist but it looked like a bed bug to me. We checked out immediately and have left several messages for the manager without any follow up. We have submitted our issue to corporate customer service.
Comment from Hotel Management
Aug 20, 2015 by Yvette, Hotel Management
Thank you for taking the time to share your recent experience at the Wyndham Garden Duluth with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service. As a valued customer, we hope you choose to stay with us whenever your travels bring you back to Duluth, GA.
3 out of 5
by A verified traveler

Stay was ok.

Posted Aug 3, 2015
Cons: BReakfast.
EVerything was OK except my room was missing a desk chair and required that one be brought up to the room.
1 out of 5
by A verified traveler

Posted Aug 1, 2015
Has a lot of flea. Could not sleep. And i saw waterbug inside of room
2 out of 5
by A verified traveler

Worst acommadation ever

Posted Jul 27, 2015
The refrigerator in the room didn't wrk at all no microwave. They didn't replace tissue or towels . No phone nor wifi at all
3 out of 5
by A verified traveler from pennsylvania

unprofessional staff and shoddy maintenance

Posted Jul 19, 2015
Pros: convenient location
Cons: keep it clean and keep non desk personnel from behind the desk
Location: na
when we checked in member of maintenance staff was hanging out at front desk and attempted to check us in (failed). We asked for a room on the front side of hotel, maintenance person guessed that odd numbers were on front, so desk person assigned room 220 when we went to the room it was on the back side, went back to desk got assigned room 211. We paid extra for 3rd guest, room we were given had only 2 towels, exhaust fan cover was soot covered, so back to the desk and ask for different room. next room had no towels and floor appeared not to have been vaccumned. we will not being staying here again.
3 out of 5
Recommended
for Families
by A verified traveler from South Florida

Close to Interstate

Posted Jul 13, 2015
Pros: Easy access to the interstate and dining.
Cons: Add laundry facility on site.
Location: Hotel is located in walking distance to several of the major chain restaurants.
Hotel conveniently located near I-85 and shopping and dining. Check-in was a little slow upon arrival. The other staff were very pleasant and accommodating.
2 out of 5
by A verified traveler from Philadelphia

Posted Jun 17, 2015
Pros: Pleasant staff. Delicious breakfast
Cons: The smell of cigarette was unbearable during the evening and the smell of strong chemical cleaners during day.
The smell of cigarette was unbearable during the evening and the smell of strong chemical cleaners during day.
2 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Jun 5, 2015 on Hotels