Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Reviews of Wyndham Garden Marietta Atlanta North

2.5 out of 5
Wyndham Garden Marietta Atlanta North
455 Franklin Gateway SE, Marietta, GA

Reviews

7.2

Good

Rating 10 - Excellent. 341 out of 1002 reviews" "
Rating 8 - Good. 248 out of 1002 reviews" "
Rating 6 - Okay. 173 out of 1002 reviews" "
Rating 4 - Poor. 110 out of 1002 reviews" "
Rating 2 - Terrible. 130 out of 1002 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Marcus

Disliked: Amenities
The stairs on each end of the building are not accessible, that’s a safety hazard. If a fire breaks out, each floor of guests would have to take turns accessing the elevator to the lobby. Emergency staircases are mandatory.
Stayed 1 night in Mar 2024
Response from Front desk team on Mar 24, 2024
Hello Marcus, thank you so much for your feedback. In regard to the stairs, they are indeed accessible. The door is locked from the outside to ensure that non guest won't be able to access the stairs. They Do open from the interior side of the stairwell to allow guests to exit freely. I hope this answers your concerns.

6/10 Okay

Greg

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Clean, neat, convenient, good facilities, BUT got in after midnight and found toilet seat broken and too small, sink plunger didn’t work (had to remove it manually), and moldy top of shower curtain. That morning couldn't get room key to work. Too many frustrating annoyances after a long day/drive.
Stayed 1 night in Mar 2024

2/10 Terrible

Latasha

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I checked in an was given room 205, this room air or phone did not work. So I was given 425, this room had stains in the long chair, patch holes in the wall and no phone. Finally, I was switched to 415, this room also had stains on the lounger but no microwave.
Stayed 1 night in Mar 2024

2/10 Terrible

Matthew, Saint Paul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room smelled like smoke.
Stayed 1 night in Mar 2024

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Josue

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again
Stayed 3 nights in Mar 2024

6/10 Okay

Monique

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
You get what you pay for. Half hotel and half motel. Not the best area
Stayed 2 nights in Feb 2024

8/10 Good

Robert

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Property and staff great, breakfast and no laundry issue and daily deposit a inconveince abd have not received lastvtwo days of unused deposits vack yet
Stayed 1 night in Mar 2024

6/10 Okay

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
I was disappointed that we did not have a microwave as I had my grandbaby with. My family staying in 2 other rooms had microwaves. Very inconvenient with a 1 year old. We asked for one and were told no
Stayed 1 night in Mar 2024

2/10 Terrible

Infinaty

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They charged me for a room and when I got there, there were no rooms available and they did not refund me my money!!!
Stayed 1 night in Mar 2024
Response from Front desk team on Mar 19, 2024
Hello Infinaty, I wanted to address the comment you make about not having any rooms available on the date of your reservation. It appears there may be some confusion. We had plenty of rooms available on your reservation date but you didn't show up. According to the agreement between you and Expedia all cancelations (or no shows) will be charged the full amount of the reservation. You can dispute this if your wish with Expedia directly.

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and was a comfortable stay
Stayed 1 night in Mar 2024

8/10 Good

Jim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not included.
Stayed 1 night in Mar 2024

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice
Stayed 2 nights in Mar 2024

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Have to purchase breakfast - $9.95 per adult. Extra $20.00 incidentals charge not mentioned. You do havr it put back to card if not used when you check out.
Stayed 1 night in Mar 2024
Response from Front desk team on Mar 15, 2024
Thank you for your feedback as we are always looking for ways to improve.

2/10 Terrible

Neil

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was mold in the shower, I only got three channels on the tv. Dirty AC unit and a stain on the carpet.
Stayed 1 night in Mar 2024
Response from Front desk team on Mar 15, 2024
Thank you so much for your feedback as we are always looking for ways to improve. We will share your feedback with housekeeping and maintenance.

10/10 Excellent

Juudy

Liked: Property conditions & facilities
Will stay here again!
Stayed 1 night in Mar 2024

10/10 Excellent

Jennalia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OMG compared to the hotel I stayed in, has nothing on it, for instance Marietta Hotel on Cobb Pkwy non smoking room smells like someone been having intimacy and didn't even wash their selves, old stinking shoes, and weed, and regency Inn on Cobb Pkwy just little and can't even move around, BUT THIS HERE YOU KNOW IM COMING BACK, MY ROOM WAS CLEAN, QUIET, BEAUTIFUL, TV WORKING, STRESS FREE...BESIDES THE SNORING IM LEAVING MY OFFSPRING HOME NEXT TIME AND JUST BRING MYSELF I DIDN'T GET TO SLEEP..ITS THE BEST SO FAR..AND MY FAVORITE RESTURANT IS right next door....I think its be my go to stress free place to go to..when I'm depress.....
Stayed 1 night in Mar 2024
Response from Front desk team on Mar 15, 2024
We are thrilled to hear that you enjoyed your stay with us. Please come back any time.

10/10 Excellent

Allison

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind, even with a misunderstanding, but was easily and quickly resolved. Room was spacious and clean, my only complaint was the water didn’t get hot enough.
Stayed 1 night in Mar 2024
Response from Front desk team on Mar 16, 2024
Thank you Allison so much for your feedback. We are thrilled that you enjoyed your stay.

8/10 Good

April

Stayed 1 night in Mar 2024

10/10 Excellent

Marcus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024

2/10 Terrible

Jelena

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed at this hotel while en route to Florida. Hotel is outdated and they’ve used Band-Aid solutions to pass it off. The shade in our window was ripped and pulled down. Bathroom was dirty. Had an overall dingy smell in the entire hotel. The water pressure in the evening was very poor. The children could barely take a shower the next morning there was no water pressure. Windows are old and clearly hear everything outside not to mention. The walls are paper thin. we just wanted somewhere to rest for the continuation of our drive and we were more tired in the morning. Would not recommend staying here and he definitely will not again.
Stayed 1 night in Mar 2024
Response from Front desk team on Mar 17, 2024
Thank you, Jelena, for your feedback. We are disappointed that your stay was not satisfactory. We are always looking for opportunities to improve and your feedback is important to us.

4/10 Poor

Mark

Disliked: Cleanliness, property conditions & facilities
Smelled like smoke
Stayed 1 night in Mar 2024

8/10 Good

Shanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 1 night in Feb 2024

10/10 Excellent

Deloren

Stayed 1 night in Mar 2024

10/10 Excellent

Marianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building is starting to look “used”. There are scuffs & nicks
Stayed 1 night in Feb 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Feb 2024

2/10 Terrible

celia

Stayed 3 nights in Feb 2024

6/10 Okay

Stephanie

Traveled with partner
The fridge did not work Thermostat required new batteries Very sparse decor It was clean though which was a plus
Stayed 1 night in Feb 2024

10/10 Excellent

Chuck

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the highway
Stayed 1 night in Feb 2024

6/10 Okay

Carla

the paint was peeling in my room. The towels look dingy and the bed looked unattractive. the mattress need to be changed out due to the ware of it. However, I didnt stay all night because i was so uncomfortable. I wanted to just have some quiet time and I could have gotten it. But I couldnt get comfortable. I left at 830pm the ladies we gathered infront of the service desk they saw me. But I said good night and proceeded to my car. It just needs a little TLC...
Stayed 1 night in Feb 2024

8/10 Good

Nadira

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
the heat was broken in our room
Stayed 1 night in Jan 2024

8/10 Good

Louanne

Liked: Cleanliness, staff & service, property conditions & facilities
Outdated, but very clean,and staff was friendly
Stayed 1 night in Jan 2024
Response from Front desk team on Mar 24, 2024
Louanne, it was a pleasure to have you as a guest. Please consider us next time you are in need of accommodations.

4/10 Poor

Raymond

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fine but the glass partition should have been a good warning. Room was filthy when I arrived didn't bother to unpack. I will say the bed was clean and tidy. From the pools to the ice machines to the elevators almost everything's busted or on its way out. Way too many bad stories and having to clean my own room for a 24-hour stay. Avoid if you can
Stayed 1 night in Jan 2024
Response from Front desk team on Mar 24, 2024
Thank you, Raymond, for taking the time to give us a review as we are always looking for ways to improve. We hope you will give us another opportunity to serve you.

8/10 Good

Janelle

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from Front desk team on Mar 24, 2024
Janelle, thank you for taking the time to give us a review. We are so happy to hear that you enjoyed your stay with us.

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front desk team on Mar 24, 2024
Thank you, Evelyn, for your feedback! We welcome you back anytime.

2/10 Terrible

Jamaria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Zachary

I got charged double need a refund.. no one will respond
Stayed 1 night in Jan 2024
Response from Christine on Jan 22, 2024
Hi Zachary, I am sorry for any inconvenience this might have caused. Please give us your last name and dates for your reservation so I can proceed with resolving this issue. Thank you Christine

6/10 Okay

Shannon

Stayed 3 nights in Jan 2024

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2024

10/10 Excellent

Bruce

Stayed 1 night in Jan 2024

8/10 Good

Diane

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
Convenient to find.
Stayed 1 night in Jan 2024

10/10 Excellent

Maribel

Traveled with family
Liked: Cleanliness, property conditions & facilities
No housekeeping for 5 day
Stayed 5 nights in Dec 2023
Response from Front desk team on Jan 8, 2024
Thank you so much for your feedback. We appreciate your business.

10/10 Excellent

Joshua

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the room faced the highway it was very quiet to sleep. Water pressure in shower was AWESOME
Stayed 1 night in Jan 2024
Response from Front desk team on Jan 8, 2024
We are so happy that you enjoyed your stay. Please come and visit us again. Thanks.

4/10 Poor

Christine

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was Not clean. Cob webs, crumbs, junk behind the bed, toilet seat falling off, light behind tv wouldn't turn off, no microwave, stains on floor and wall. It was gross! I couldn't wait to leave
Stayed 1 night in Jan 2024
Response from Front desk team on Jan 8, 2024
Hello Christine, so sorry that your stay with us was not a good experience. We appreciate your feedback and hope you will give us another chance.

10/10 Excellent

T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel after booking a rental and received a great rate from Expedia. The incidental fee wasn’t much, $20, and they accept debit or credit. All 4 people I encountered at the front were extremely kind; I wish I’d gotten their names. There’s also a mini convenience area in the front where you can purchase snacks and drinks. The room was spotless, beds were comfortable. I have 0 complaints! I stayed here for a week while I searched for apartments, but if I was an out of towner this is definitely a place to look at. Close to the highway, like you could throw a rock close. And close to the city without being in the madness.
Stayed 3 nights in Jan 2024
Response from Front desk team on Jan 8, 2024
Thank you so much for your feedback. Please come and see us again soon.

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were wonderful! Thanks for making our holiday stay enjoyable.
Stayed 1 night in Dec 2023
Response from Front desk team on Jan 8, 2024
We are thrilled to hear you had a great stay. Please come and stay with us again.

8/10 Good

Connie

Stayed 1 night in Dec 2023

4/10 Poor

Lauren

Stayed 1 night in Dec 2023
Response from Front desk team on Mar 24, 2024
Hello Lauren, thank you for your feedback. We apologize that your stay was not up to your expectations. We, hope you will stay with us again.

6/10 Okay

karen

Liked: Cleanliness, staff & service
Toilet had an elongated bowl but the seat was for a round bowl. No body lotion provided.