Ratings based on 857 Verified Reviews

3.7 out of 5
80% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Business Travelers
by A verified traveler from New Jersey

Close to work destination.

Posted Dec 26, 2016
Pros: Close to work location. Free breakfast was nice and enjoyable, in my opinion. Clean room/bathroom. Comfortable living space.
Cons: Maybe double check the room before checking someone in. I found a piece of gum out in the open on the microwave.
Location: Good location.
Good experience. I only needed the room for about 5 hours of sleep so it served that purpose just fine. Good amenities. Quiet atmosphere (though was traveling during the holiday). No serious complaints really.
Comment from Hotel Management
Jan 7, 2017 by mike, Hotel Management
Dear sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Ray Front Desk Manager BEST WESTERN Garden State
5 out of 5
Recommended
for Everyone
by A verified traveler from Swedesboro

Excellent!

Posted Dec 19, 2016
I stayed in the Jacuzzi king room. It was perfect! Only thing that could have made it better was a DVD player.
Comment from Hotel Management
Dec 23, 2016 by john, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Ray Front Desk Manager BEST WESTERN Garden State Inn
4 out of 5
Recommended
for Everyone
by A verified traveler from Fords, NJ

Inexpensive digs if you are visiting Atlantic City

Posted Dec 5, 2016
Pros: Price. Location.
Cons: Wish there was heat in bathroom but there is a ceiling heat bulb which warms it up if you did not leave the door open in order to catch room heat
Location: Atlantic City. Beaches. Cape May.
We were looking for a weekend stay near the Jersey Shore/Atlantic City in December. Prices were hovering around 120 a night. We checked in Absecon which is 15 minutes from AC and found Best Western at 60 a night. Checked the reviews and at around 4 out of 5 stars it seemed right. And it was. Room on the ground floor. No smoking. Everything was clean. We did not use the jetted tub. Free expanded continental breakfast was all right. Sausages, scrambled eggs, potatoes and pastries and fruit. We ate it the first morning but opted for the nearby Phoenix Diner on the second morning. Bed was comfortable for me but everyone is different. Has coffee maker and hair dryer. Great price for a good stay. I would go there again.
Comment from Hotel Management
Dec 11, 2016 by ray, Hotel Management
Dear Guest Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Ray Front Desk Manager BEST WESTERN Garden State Inn
4 out of 5
Recommended
for Everyone
by A verified traveler from Wausau, United States of America

Clean and quiet

Posted Nov 28, 2016
I stayed 3 nights but i was barely in the room. Was there each night from about 12am and left again 9am. Was a good sleep all 3 nights.
Comment from Hotel Management
Dec 11, 2016 by ray, Hotel Management
Dear guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Ray Front Desk Manager BEST WESTERN Garden State Inn
3 out of 5
by A verified traveler

Posted Nov 25, 2016 on Hotels
Comment from Hotel Management
Dec 9, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Ray Front Desk Manager BEST WESTERN Garden State Inn
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 21, 2016
Had a good stay, no complaints. Room was clean, and welcoming
Comment from Hotel Management
Dec 11, 2016 by ray, Hotel Management
Dear Nicole, Thank you for giving the 5 star rating and completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Ray Front Desk Manager BEST WESTERN Garden State Inn
4 out of 5
by A verified traveler

Posted Nov 20, 2016 on Hotels
Comment from Hotel Management
Dec 12, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Ray Front Desk Manager BEST WESTERN Garden State Inn
3 out of 5
Recommended
for Families
by A verified traveler from PA

Comfortable enough for one night and convenient

Posted Nov 14, 2016
Location: Close to Smithville Inn where we attended wedding. Busy strip with restaurants etc and convenient..
Close to many things. We like Best Western but this one was a little below standard. Some small things missing like hooks in bathroom, TV outdated and poor reception. Bathroom kind of small. Expected a little bit more.
Comment from Hotel Management
Dec 11, 2016 by ray, Hotel Management
Dear guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Ray Front Desk Manager BEST WESTERN Garden State Inn
5 out of 5
by A verified traveler

Posted Nov 14, 2016 on Hotels
Comment from Hotel Management
Dec 9, 2016 by General Manager, Hotel Management
Dear Anonymous, Thank you for giving the 5 star rating and completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Ray Front Desk Manager BEST WESTERN Garden State Inn
5 out of 5
by A verified traveler

Posted Nov 7, 2016 on Hotels
Very very clean, ordered, efficient staff, all appliances present. Really perfect! I did not go for the breakfast . Hopefully next time!
Comment from Hotel Management
Dec 9, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for giving the 5 star rating and completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Ray Front Desk Manager BEST WESTERN Garden State Inn