Great location, Very Clean, Room Was Lousy
Posted Aug 31, 2016 on Hotels
Upside: The hotel staff was great. The room was impeccably clean. The location was stellar!
Downside: This hotel is made up of rooms owned by different people. So my experience with my specific room (#211), may not be the norm. The pillows were in a plastic cover. Seriously,...like hospital room plastic pillows. They were loud, crunchy and kept slipping out of the pillow cases so I'd wake up with my face stuck to the plastic - gross and uncomfortable. Also, the air conditioner in the closet in the bedroom was extremely loud. I mean, so loud that when it'd kick on, the room shook and it would wake us up. The bed was super uncomfortable.
I would not stay here again because I'm exhausted from the hard bed, plastic pillows and loud air conditioner.
Comment from Hotel Management
Sep 2, 2016 by General Manager, Hotel Management
Thank you for your feedback. We are sorry that you were not happy with stay in that particular unit. Any time that you are unhappy please contact the front desk. We could have helped and solved your issues. We hope that you would give us a second chance.