Ratings based on 2,763 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
nice and clean even though needs updatingPosted Oct 6, 2015
Cons: rooms need updating
Location: buddakan great restaurant. Close to boardwalk hall
room was nice. clean. beds comfortable but headboard and shower show some major wear and tear and need updating. walls are thin but was fine at night. A good place to just crash after a night of gambling and drinking
for Everyoneby A verified traveler from New Jersey
Beautiful hotel! The room was exceptional!Posted Oct 5, 2015
Pros: The cleanliness and comfort of the room!
Location: Loved the Toga lounge bar, great music!
We had a wonderful experience! My husband and I came here for our 10 year anniversary. The hotel clerk that checked us in upgraded us from a 2 double bed room to a king size ocean tower suite! We were sooooo surprised and grateful! The room was very clean, the bathroom was beautiful and everything was very very clean. Very pleased with our stay!!!
for Everyoneby A verified traveler from Brick, NJ
Great roomPosted Oct 3, 2015
It was a very well suited situation for a unexcited trip. The room was absolutely wonderful and suited our needs perfectly. It was also wonderful to see the beach and ocean from the angle we had. I would most definitely stay again
for Everyoneby A verified traveler from Haddonfield, NJ
PERFECTION - EVERY TIME I GOPosted Oct 1, 2015
The rooms, the staff, the casino, location, ambiance, food EVERYTHING IS ALWAYS SO INCREDIBLE! There is no where else you should stay when you go to AC ! This hotel is a GEM!
for Everyoneby A verified traveler from Pa
Not bad. Close to everything.Posted Sep 28, 2015
Overall it's a decent hotel. We were within walking distance to most attractions and was able to walk right out onto the boardwalk and if you didn't want to walk then they had little carts on the boardwalk you could sit in while someone pushes you. The room was nice and the bed was comfortable. I was an in ocean view room and I was a little disappointed with the view. I was expecting to have a front view of the ocean and the view we got was more of a side view and there were buildings around also. We received vouchers for free parking which was nice. The restaurants and room service were over priced, but that's what you get at most tourist destinations. it was a nice clean room and we enjoyed our stay and I would stay here again.
for Couplesby A verified traveler from Philadelphia
Good TimePosted Sep 28, 2015
Pros: The atmosphere was great, and the bathrooms were nice
Cons: The room we were placed in felt like it was in the hallway, not quiet. There should be larger street signs, the taxi/uber drivers were having trouble
Location: Shopping, Food, Clubs, Casino
Close to shopping, right in the heart of AC. Me and my Girlfriend got free tickets to the club, as well as parking. the rate we got our room was very reasonable $160 for a Friday night, our room did not have a view tho :( we ended out going to a club at harras casino for her friends birthday. The club drinks were insane, 2 mix drinks for $22 I could buy a whole bottle, and a mixer for that much. recommend pre-gaming heavy before going out. unless you got money to blow
for Everyoneby A verified traveler from New York
Convenient to the shore and Pier shoppingPosted Sep 27, 2015
Pros: Comfort and convenience.
Cons: Publish on-site dining locations and menus. Had to call front desk for information and they did not really know. This should be on TV hotel info
I LIVE IN NYC AND DO NOT DRIVE. I NEEDED DOOR TO DOOR SERVICE AND AC WAS THE MOST CONVENIENT WAY TO GET OUT OF TOWN FOR A BREAK. PRIMARILY WENT FOR OCEAN AIR AND ENJOYED A VERY RELAXING STAY.
for Everyoneby A verified traveler
Posted Sep 27, 2015
Hotel was amazing. Staff very accommodating and friendly.
by A verified traveler from copenhagen, denmark
Everything is add on price ,not included in 1. payPosted Sep 23, 2015
Shitty room, and not big enough for 3 persons, eventhough we ordered a room for 3 persons. My friend broke his leg while we were there, and they didn't have a wheelchair for him- 'all were rented out'?...
by A verified traveler
Terrible customer servicePosted Sep 19, 2015
Hotel was okay but customer service was terrible. I've been to the Caesars in Vegas and this hotel in Atlantic City is way below that standard. Upon arriving at 3pm, I was told that check in was 4pm, which was fine. After returning at 4pm I was told that my room was not ready and that they do not know when it will be ready. I questioned about the 4pm check in policy and the front desk told me that check in starts at 4pm and that rooms are not guaranteed at that time. I asked at what time should customers expect rooms to be guaranteed and the front desk person said whenever they are ready, it could even be 8pm. Now I find that ridiculous that they charge for a room at 4pm expect you to leave at check out but do not deliver the room at stated check in time and instead of apologizing for a delay, they make up this ridiculous policy that I actually asked for in writing but they declined. I do not recommend this hotel. I was not the only customer that day without a room, it was line of people waiting for their room after 4pm, the stated check in time on their website. Who wants this type of service and treatment when you are traveling, I recommend looking into another hotel, better yet, go to Vegas.