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Reviews of Country Suites Absecon (Atlantic City, NJ)

3 out of 5
Country Suites Absecon (Atlantic City, NJ)
100 East White Horse Pike, Absecon, NJ

Reviews

6.6
Rating 10 - Excellent. 277 out of 1001 reviews" "
Rating 8 - Good. 222 out of 1001 reviews" "
Rating 6 - Okay. 164 out of 1001 reviews" "
Rating 4 - Poor. 127 out of 1001 reviews" "
Rating 2 - Terrible. 211 out of 1001 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
This is my favorite place to spend my down time, I will recommend staying here to family and friends
Stayed 1 night in Apr 2024

8/10 Good

Arianna

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Robin on Apr 18, 2024
Thank you for taking the time to complete our guest satisfaction survey.On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed apologize with our team, and I assure you, we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely,Robin BhattFront Desk ManagerCountry Inn & Suites

10/10 Excellent

Pearlie Mae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Apr 2024
Response from Robin on Apr 18, 2024
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.On behalf of our entire staff at Country Inns & Suites, we thank you for your business and we hope to see you again when your travels bring you back to the area.Sincerely,Robin BhattFront Desk ManagerCountry Inn & Suites

6/10 Okay

Tamara

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotels typically put Expedia customers in the same rooms each time. So for reference, I stayed in room 214. The room was older yes, but the bathroom was DIRTY! The toilet bowl had a ring around it like it hasn't been cleaned in months! It also was some dried up spilled juice on the tub. Also, the breakfast was over by 930a. I will not stay there again.
Stayed 1 night in Apr 2024
Response from Robin on Apr 14, 2024
Thank you for taking the time to complete our guest satisfaction survey.On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed apologize with our team, and I assure you, we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely,Robin BhattFront Desk ManagerCountry Inn & Suites

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Robin on Apr 14, 2024
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.On behalf of our entire staff at Country Inns & Suites, we thank you for your business and we hope to see you again when your travels bring you back to the area.Sincerely,Robin BhattFront Desk ManagerCountry Inn & Suites

8/10 Good

Michael

Liked: Cleanliness, amenities
Thank you for one of the best Hotels that my Wife and I stayed 👍✅
Stayed 1 night in Feb 2024
Response from Robin on Apr 11, 2024
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.On behalf of our entire staff at Country Inns & Suites, we thank you for your business and we hope to see you again when your travels bring you back to the area.Sincerely,Robin BhattFront Desk ManagerCountry Inn & Suites

8/10 Good

Helen V

Business traveler
Liked: Staff & service
Good for a good night sleep
Stayed 1 night in Apr 2024
Response from Robin on Apr 11, 2024
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.On behalf of our entire staff at Country Inns & Suites, we thank you for your business and we hope to see you again when your travels bring you back to the area.Sincerely,Robin BhattFront Desk ManagerCountry Inn & Suites

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Robin on Apr 7, 2024
Thank you for taking the time to complete our guest satisfaction survey.On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed apologize with our team, and I assure you, we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely,Robin BhattFront Desk ManagerCountry Inn & Suites

10/10 Excellent

Joey

Nice people
Stayed 1 night in Mar 2024
Response from Robin on Apr 1, 2024
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.On behalf of our entire staff at Country Inns & Suites, we thank you for your business and we hope to see you again when your travels bring you back to the area.Sincerely,Robin BhattFront Desk ManagerCountry Inn & Suites

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Robin on Apr 10, 2024
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.On behalf of our entire staff at Country Inns & Suites, we thank you for your business and we hope to see you again when your travels bring you back to the area.Sincerely,Robin BhattFront Desk ManagerCountry Inn & Suites

10/10 Excellent

Ashley

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay , wanted a little getaway for relaxation , suite had jetted tub that was huge and could fit me and my husband comfortably. I have a esa emotional support dog and was easy to show her paper work without having any issues with us having her with us . Will always come and stay here if needed .
Stayed 1 night in Mar 2024
Response from Robin on Mar 28, 2024
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.On behalf of our entire staff at Country Inns & Suites, we thank you for your business and we hope to see you again when your travels bring you back to the area.Sincerely,Robin BhattFront Desk ManagerCountry Inn & Suites

2/10 Terrible

Jose

Business traveler, Traveled with partner
Disliked: Staff & service
No shower or bath to bathe no working
Stayed 1 night in Mar 2024
Response from Robin on Mar 24, 2024
Thank you for taking the time to complete our guest satisfaction survey.On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed apologize with our team, and I assure you, we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely,Robin BhattFront Desk ManagerCountry Inn & Suites

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
This is my favorite property while I’m in town, the hotel is clean, quiet, comfortable and the staff is courteous…..
Stayed 1 night in Mar 2024
Response from Robin on Mar 23, 2024
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.On behalf of our entire staff at Country Inns & Suites, we thank you for your business and we hope to see you again when your travels bring you back to the area.Sincerely,Robin BhattFront Desk ManagerCountry Inn & Suites

8/10 Good

Victoria

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from robin on Mar 18, 2024
Thank you for taking the time to complete our guest satisfaction survey.On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed apologize with our team, and I assure you, we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely,Robin BhattFront Desk ManagerCountry Inn & Suites

2/10 Terrible

April

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Had to wait 20-25 minutes just to check in, and jets in jettatub didn’t work. Was very very unhappy.
Stayed 1 night in Mar 2024
Response from Robin on Mar 15, 2024
Thank you for taking the time to complete our guest satisfaction survey.On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed apologize with our team, and I assure you, we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely,Robin BhattFront Desk ManagerCountry Inn & Suites

10/10 Excellent

Victoria

Stayed 1 night in Mar 2024
Response from Robin on Mar 30, 2024
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.On behalf of our entire staff at Country Inns & Suites, we thank you for your business and we hope to see you again when your travels bring you back to the area.Sincerely,Robin BhattFront Desk ManagerCountry Inn & Suites

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I love everything about the hotel especially the hospitality…. Staff is friendly and courteous, Rooms are spacious & comfortable. Breakfast is convenient, there’s nothing to complain about…
Stayed 1 night in Mar 2024
Response from Sam on Mar 6, 2024
Thank you Victoria . We are glad that you enjoyed your stay. Thank you for choosing Country Suites. We hope to see you again soon! Sincerely, Sam Patel. Guest Service Manager

10/10 Excellent

natalee

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Sam on Mar 5, 2024
Thank you Natalee. We are glad that you enjoyed your stay. Thank you for choosing Country Suites. We hope to see you again soon! Sincerely, Sam Patel. Guest Service Manager

8/10 Good

Juanita, BAYONNE

Traveled with partner
My husband and I have been coming to this property for over 7 years now, and it has fallen a bit. It could be from the pandemic. The rooms have not changed, the cleanliness is the same, great. The included breakfast has changed dramatically. There used to be a real choice breakfast with sausages, eggs, toast, waffles, fruit, and others. Now, mini muffins, bagels, apples, yogurt, and packs of unflavored oatmeal. Convenience is still available with Shoprite, Dollar General, McD’s, Wawa, Denny’s, gas stations, and of course a straight run to Atlantic City, and right off the Garden State Parkway. (NJ) Customer Service is good. The inside pool is shut down, and the hot tub. The three pieces of exercise equipment don't work. Parking is still free. I like this place but it seems to be going downhill. Corporate, you have a gem don’t lose it. Juanita G.
Stayed 3 nights in Feb 2024
Response from Sam on Mar 4, 2024
Thank you Juanita for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Suites we apologize for the concerns you shared about your experience. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Sam Patel. Guest Service Manager

10/10 Excellent

Shakeya

It was a nice and clean environment
Stayed 1 night in Feb 2024
Response from Sam on Feb 26, 2024
Thank you Shakeya for your review. We are glad to hear that you enjoyed your stay. We hope to see you again soon! Thank you for choosing Country Suites. Sincerely, Sam Patel Guest Service Manager

2/10 Terrible

Micheal

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing it was dirty and nasty, i had toilet paper and blood on the seat. The room hadnot been cleaned or used prior to my arrival, because i didnt get there until 1230 am. I would not recommend to anyone. And they didnt have anyone to clean or another room. I had to drive home 2 hours.
Stayed 1 night in Feb 2024
Response from Robin on Feb 24, 2024
Thank you for taking the time to complete our guest satisfaction survey.On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed apologize with our team, and I assure you, we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely,Robin BhattFront Desk ManagerCountry Inn & Suites

6/10 Okay

Marquasia

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not very clean, had a bad smell and stains. I did like the kitchen. Housekeeping only came 1 day out of 5 days, the turn to get into property is a little dangerous due to location. Front desk people were nice.
Response from Sam on Feb 21, 2024
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Thank you for choosing Country Suites. Sincerely, Sam Patel Guest Service Manager

2/10 Terrible

Marisa

Traveled with family and small children
Bodily fluids found in and around room shower did not work stains would never stay again
Stayed 1 night in Feb 2024
Response from Sam on Feb 20, 2024
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Thank you for choosing Country Suites. Sincerely, Sam Patel Guest Service Manager

8/10 Good

Nick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend it for the price. The only negative side was the Continental breakfast. Hard boiled eggs, toast, and bagels along with coffee and juice.
Stayed 2 nights in Jan 2024
Response from Sam on Feb 14, 2024
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Thank you for choosing Country Suites. Sincerely,Sam PatelGuest Service Manager

10/10 Excellent

Towana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Sam on Feb 13, 2024
Thank you so much for your review of our Country Suites ABSECON-ATLANTIC CITY AREA. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Thank you for choosing Country Suites. Sincerely,Sam PatelGuest Service Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great night away
Always clean friendly and just what is needed for a relaxing night away.
Stayed 1 night in Jan 2024
Response from Sam on Feb 14, 2024
Thank you so much for your review of our COUNTRY SUITES Absecon-Atlantic City area. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Thank you for choosing Country Suites. Sincerely,Sam PatelGuest Service Manager

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sam on Feb 14, 2024
Thank you for taking the time to tell us about your experience at COUNTRY SUITES Absecon-Atlantic City area.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Sam PatelGuest Service Manager

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and quiet
Stayed 1 night in Dec 2023
Response from Sam on Feb 14, 2024
Thank you for taking the time to tell us about your experience at COUNTRY SUITES Absecon-Atlantic City area.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Sam PatelGuest Service Manager

6/10 Okay

Peggy

Stayed 1 night in Dec 2023
Response from Sam on Feb 14, 2024
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Thank you for choosing Country Suites. Sincerely,Sam PatelGuest Service Manager

10/10 Excellent

Erica, EGG HARBOR TWP

Stayed 1 night in Dec 2023
Response from Sam on Feb 14, 2024
Thank you so much for your review of our COUNTRY SUITES Absecon-Atlantic City area. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Thank you for choosing Country Suites. Sincerely,Sam PatelGuest Service Manager

10/10 Excellent

Lanani

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 3 nights in Nov 2023
Response from Sam on Feb 14, 2024
Thank you for taking the time to tell us about your experience at COUNTRY SUITES Absecon-Atlantic City area.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Sam PatelGuest Service Manager

4/10 Poor

Daniel

Disliked: Staff & service, property conditions & facilities
Not so nice
I am writing to express my disappointment and concern regarding my recent stay at your hotel. Unfortunately, my experience fell far below the expected standards. Upon entering our room, we were dismayed to discover leftover food from the previous guests, which is both unsanitary and unacceptable. Additionally, the shower handle was extremely difficult to turn, posing an inconvenience and discomfort during our stay. The most distressing incident occurred when my wife got locked in the bathroom due to a malfunctioning door. This situation caused unnecessary stress and anxiety, and prompt attention to maintenance and safety issues is crucial. Furthermore, the indoor pool water was excessively cold, making it impossible for us to enjoy a relaxing swim. This amenity is a significant part of the hotel experience, and the discomfort caused by the temperature made it unenjoyable. I believe these issues significantly detracted from our overall stay, and I trust that your team will take immediate action to address these concerns and prevent similar incidents in the future. I appreciate your attention to this matter and look forward to a timely resolution. Sincerely, Daniel Martin
Stayed 3 nights in Nov 2023
Response from Syed on Nov 14, 2023
On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed apologize with our team, and I assure you, we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely,SyedFront Office ManagerCountry Inn & Suites1-609-652-4050

2/10 Terrible

Eileen

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
People ask desk extremely rude!
Stayed 1 night in Oct 2023
Response from Sam on Feb 14, 2024
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Thank you for choosing Country Suites. Sincerely,Sam PatelGuest Service Manager

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet place to stay.
Stayed 1 night in Oct 2023
Response from Sam on Feb 14, 2024
Thank you so much for your review of our COUNTRY SUITES Absecon-Atlantic City area. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Thank you for choosing Country Suites. Sincerely,Sam PatelGuest Service Manager

8/10 Good

Shunu L.

Traveled with partner
Not that. Good.
Response from Sam on Feb 14, 2024
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Thank you for choosing Country Suites. Sincerely,Sam PatelGuest Service Manager

2/10 Terrible

Charlene

Disliked: Amenities
The hotel clerk was rude and tries to start a fight me.
Stayed 1 night in Oct 2023
Response from Sam on Feb 14, 2024
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Thank you for choosing Country Suites. Sincerely,Sam PatelGuest Service Manager

10/10 Excellent

ivelisse

Stayed 1 night in Oct 2023
Response from Sam on Feb 14, 2024
Thank you so much for your review of our COUNTRY SUITES Absecon-Atlantic City area. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Thank you for choosing Country Suites. Sincerely,Sam PatelGuest Service Manager

6/10 Okay

Davd

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Robin on Oct 21, 2023
Thank you for taking the time to complete our guest satisfaction survey.On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed apologize with our team, and I assure you, we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely,Robin BhattFront Desk ManagerCountry Inn & Suites

2/10 Terrible

Lisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The place was awesome. We highly recommend. However, the man at the front desk was very rude and tried to make a joke at my expense. He was also very rude to my 76 year old mother who came in after me.
Stayed 1 night in Oct 2023
Response from Robin on Oct 22, 2023
Thank you for taking the time to complete our guest satisfaction survey.On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed apologize with our team, and I assure you, we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely,Robin BhattFront Desk ManagerCountry Inn & Suites

6/10 Okay

Lev

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was the worse experience I ever had. They had 18 rooms available, and even though official check in wasn’t until 3pm, they made us sit in the lobby for an hour waiting. They didn’t try to accommodate us at all
Stayed 1 night in Oct 2023

8/10 Good

KENNETH

Stayed 1 night in Oct 2023
Response from Sam on Feb 14, 2024
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Thank you for choosing Country Suites. Sincerely,Sam PatelGuest Service Manager

10/10 Excellent

Eliz

Stayed 2 nights in Oct 2023
Response from Sam on Feb 14, 2024
Thank you so much for your review of our COUNTRY SUITES Absecon-Atlantic City area. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Thank you for choosing Country Suites. Sincerely,Sam PatelGuest Service Manager

6/10 Okay

Yesenia

Disliked: Staff & service
Overall stay was ok since we were there only one night. Check in process was horrible. The line was out the door to check in as there was only one staff member doing check in. The credit card process is super slow. Breakfast was ok! The hotel itself is outdated. The bathroom was very clean but carpet is stained and the smell of the room somewhat moldy. The beds were very comfortable and comforters as well.
Stayed 1 night in Oct 2023
Response from Robin on Oct 10, 2023
Thank you for taking the time to complete our guest satisfaction survey.On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed apologize with our team, and I assure you, we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely,Robin BhattFront Desk ManagerCountry Inn & Suites

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay away!
Smelly, old, broken. Mediocre breakfast. Stay away.
Stayed 2 nights in Oct 2023
Response from Robin on Oct 10, 2023
Thank you for taking the time to complete our guest satisfaction survey.On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed apologize with our team, and I assure you, we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely,Robin BhattFront Desk ManagerCountry Inn & Suites

4/10 Poor

lakeisha, philadelphia

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property used to be nice now it's run down and dirty. Will not stay here again. The carpet was disgusting from the hallways to elevator to the rooms. There is no upkeep here
Response from Robin on Oct 10, 2023
Thank you for taking the time to complete our guest satisfaction survey.On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed apologize with our team, and I assure you, we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely,Robin BhattFront Desk ManagerCountry Inn & Suites

2/10 Terrible

Consuelo

Stayed 2 nights in Oct 2023
Response from Sam on Feb 14, 2024
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Thank you for choosing Country Suites. Sincerely,Sam PatelGuest Service Manager

10/10 Excellent

Brittney

Stayed 8 nights in Sep 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and friendly staff.
Clean room and friendly staff.
Stayed 1 night in Sep 2023

6/10 Okay

Dianeth

Liked: Cleanliness, staff & service
The bed only had flat sheets, it didn’t have fitted sheet on. The 4 pillows we had were flat and they were not even stranded pillows.
Stayed 2 nights in Sep 2023
Response from Syed on Sep 28, 2023
On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed apologize with our team, and I assure you, we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely,SyedFront Office ManagerCountry Inn & Suites1-609-652-4050

6/10 Okay

Valeri

Liked: Staff & service, room comfort
The hotel overall was fine. The check in and checkout process was a snap with very friendly workers. The breakfast was a little on the down side but its hard to criticize free. They only had bagels and muffins and just apples. It would have been great if a cereal option was available and they didn’t offer butter for the bagels, only cream cheese.
Stayed 1 night in Sep 2023
Response from Robin on Oct 10, 2023
Thank you for taking the time to complete our guest satisfaction survey.On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed apologize with our team, and I assure you, we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely,Robin BhattFront Desk ManagerCountry Inn & Suites