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Rating 10 - Excellent. 216 out of 588 reviews" "
10 - Excellent
216
Rating 8 - Good. 239 out of 588 reviews" "
8 - Good
239
Rating 6 - Okay. 84 out of 588 reviews" "
6 - Okay
84
Rating 4 - Poor. 31 out of 588 reviews" "
4 - Poor
31
Rating 2 - Terrible. 18 out of 588 reviews" "
2 - Terrible
18
8.4/10
Cleanliness
8.8/10
Staff & service
7.0/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Okay
ENRIQUE
Traveled with family and small children
Sep 9, 2023
Liked: Property conditions & facilities
Disliked: Amenities
Rooms are big and new. Floor of room was dirty. Very good location.
Did a great job remodeling. Aesthetic is beautiful and cozy. Pool was great. Front desk staff amazing. Room could be a little cleaner. Stains on the wall like someone threw something and it was half cleaned, comforter had some staining. Would definitely stay again though, maybe cleaning staff had a off day.
The hotel staff was incredibly friendly and very helpful. The room was exactly what we needed and very close to the beach/boardwalk. The pool was perfect (very clean) and the live music was a nice touch. Thank you for a fabulous stay in OC. We will be back!
I have some pros and cons with the hotel. The FORUM was by far one of the cleanest inns I've ever stayed so far in the ocean city area and I've stayed in a lot of inns. Best thing was that their bedrooms have many pillows which is great for our backs and I didn't even need to request for some. One thing I did not like which was a little disappointing was the check in time. Check in was at 4PM which is much later than other hotels/inns. I was told that I would get a text once the room was available but I did not get any and just checked in at 4PM anyway. Another downside also on my end was that they weren't so friendly with extending parking. Checkout was at 11PM and I had requested if we can still park in their lot since we wanted to stay in the beach for at least till 12:30 or 1PM and didn't want to pay extra for parking. The guy in charge did not allow this and his reasoning was that they had checks in already. But mind you, check ins do not even start till 4PM and early check ins (without checking in the rooms) do not start till 12:30, which is about the same time we were going to leave anyway. So I had to move our car across the building and pay extra $15 to stay for only another hour and pay extra for the beach tags which I was going to return the hotel beach tags anyway once we actually leave. The inn across it and a block away from it will allow you to park for at least till 1pm without having to move your car.
NICE PROERTY, STAFF WAS FRIENDLY AND ACCOMODATIONS WERE GOOD, LOCATION IS KEY ON THIS PROERTY BEING A BLOACK AWAY FROM THE BEACH AND IN THE MIDDLE OF THE BOARDWALK. WOULD STAY THERE AGAIN
the Forum did an excellent job communicating before during and after our stay. i liked their text messaging of updates/notifications. it was a good location for beach, boards, eateries, and activities.
Timothy
Stayed 1 night in Jul 2023
10/10 Excellent
Krystina
Traveled with family and small children, Traveled with family
used condom under the bed, doors stuck shut, bedding in unknown condition, trash not collected
robert
Stayed 2 nights in Jul 2023
Response from The Forum on Jul 31, 2023
We are deeply sorry to hear about your unpleasant experience during your stay. Please know that this falls well below our expectations for cleanliness and upkeep. We take all issues reported by guests very seriously, and we assure you that we will be following up with our housekeeping and maintenance teams to ensure this doesn't happen again. We understand that this doesn't address the inconvenience you experienced, but we hope you will give us another chance to provide the experience you deserve.
Thank you for taking the time to leave your review. We are thrilled to hear that you found our hotel to be very clean and our staff to be attentive. Providing a comfortable and enjoyable stay for our guests is our top priority, and we are delighted that we were able to meet your expectations. We look forward to welcoming you back on your next visit.
Nice rooms and location - walkable to Ocean City boardwalk.
Linda
Stayed 2 nights in Jul 2023
Response from The Forum on Jul 31, 2023
Thank you for taking the time to review our hotel. We are delighted to hear that you enjoyed our nice rooms and convenient location. It's fantastic that you found our hotel to be within walking distance to Ocean City boardwalk. Thank you again for your review, and we hope to welcome you back soon.
2/10 Terrible
Brian
Traveled with family
Jul 11, 2023
Disliked: Cleanliness, staff & service
No housekeeping despite asking several times. Room was a mess. No clean towels. Asked for Service daily- none was given
Excellent stay! Staff extremely helpful and our stay was enjoyable! Will be back soon.
Patrick
Stayed 1 night in Jul 2023
Response from The Forum on Jul 31, 2023
Thank you for taking the time to leave us such a beautiful review. We are thrilled to hear that you had an excellent stay and that our staff provided you with exceptional service. It is always a delight to receive positive feedback from our guests, as it motivates us to maintain the high standards we set for ourselves. We cannot wait to welcome you back soon!
Thank you for taking the time to leave us a review. We're glad you enjoyed the updated rooms. Our staff works hard to provide a clean and pleasant stay for all of our guests. We hope you come again soon!
10/10 Excellent
Carla
Jul 2, 2023
Carla
Stayed 1 night in Jul 2023
10/10 Excellent
Barbara
Jun 26, 2023
Barbara
Stayed 1 night in Jun 2023
8/10 Good
Sharon
Traveled with family
Jun 24, 2023
Liked: Cleanliness, staff & service, room comfort
Comfortable clean and convenient
Hotel staff was great! Friendly and attentive.
The room was clean and comfortable. Great location close to the beach and boardwalk.
The only problem we had was with the bathroom door. The barn style door is cute but not very functional, it fell off several times. The staff was quick to fix it.
They did an excellent job upgrading the space, making it a nice location to stay. The only issue was with closing and opening the bathroom room, even though the room was clean, and the bathroom was spacious. The motel is located close to the boardwalk, and it is accessible by foot to a dining establishment.
Booked the suite and it was very clean either newer interior. You can tell the property is investing in aesthetics and improvements. It’s close to the beach / boardwalk and retail options on Asbury so very convenient place to stay.
The property was clean and in a great location. Had many new renovations. Only suggestion would be to switch up the doors on the balconies since you had to keep it propped open or you would get locked out. Would definitely stay again.
Kristen
Stayed 2 nights in Sep 2022
Response from PJ on Oct 10, 2022
Thank you for the feedback! We will be making the appropriate changes to prevent this from happening in the future. We hope to see you again next year!
8/10 Good
Verified traveler
Sep 18, 2022
Liked: Cleanliness, staff & service, room comfort
Stay was good. Hotel room was clean. Parking lot at hotel is not ideal.
Verified traveler
Stayed 1 night in Sep 2022
10/10 Excellent
Carol
Sep 18, 2022
Carol
Stayed 3 nights in Sep 2022
Response from PJ on Sep 20, 2022
We're happy you enjoyed your stay and hope to see you again next year!
I suggest that for older customers that the bathrooms be updated with: grab bars and a shelf for soap and/or shampoo. Also I suggest hooks be placed on the wall right outside the shower curtain to place wet towels after showering.
Marybeth
Stayed 3 nights in Sep 2022
Response from PJ on Sep 20, 2022
Thank you for your suggestions! We will take them into consideration and address them this off season. We're thrilled you enjoyed your stay and hope to see you again soon!
This motel is two blocks from the boardwalk and beach and surrounded by shops and restaurants. The staff is extremely friendly and the rooms seem newly renovated. There is a pool area and decks for relaxing as well. The entire Ocean city area is family friendly clean with plenty of activities. We’d come again for sure.
Inbal
Stayed 2 nights in Sep 2022
Response from PJ on Sep 20, 2022
Thank you so much for the kind words. We're so happy you enjoyed your stay with us and hope you come again soon!
Overall the hotel was amazing. Room was clean and appeared to be remodeled recently. Staff were extremely friendly and welcoming. Definitely would go back.
Paul
Stayed 1 night in Sep 2022
Response from PJ on Sep 20, 2022
Thank you for the kind words! We're thrilled you enjoyed your stay and hope you come stay with us again!
Rooms were redone poorly. The curtains did not cover the window fully. All night we had very bright lights while sleeping. Day people could see our room. Little privacy. I asked to change room they said no. Then told us maintenance has gone for day and can’t help. They I asked for a late checkout they said no. Lots needs to be worked on there. I even asked for a refund and they laughed.
Phil
Stayed 2 nights in Aug 2022
10/10 Excellent
Myrna
Traveled with family and small children, Traveled with partner, Traveled with family