Ratings based on 153 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
90% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean!

Posted Aug 29, 2015
Pros: It was clean and convenient!
Cons: Nothing I noticed.
Location: Sam's Club. Rite Aid. Beaches nearby. Wawa, McDonald's, Burger King. Some "Always Open" liquor store with a flashing neon "OPEN" sign that was closed.
The staff was nice, and the room was very clean! They supplied toothpaste on request, since I didn't pack well! Expedia did the booking, so I happened to get an accessible room unnecessarily. But the shower was designed well for that, except that water could easily spill to the floor (had rails, adjustable wall rail mounted shower head, seat). The room didn't have a whole lot of free space, but had more than enough for us two. the bed was comfortable, and the sheets and towels were white and felt bleached (clean!)! As for as location, it's about 20 minutes away from the Ocean City beach. There is a Sam's Club and Rite Aid nearby.
4 out of 5
Recommended
for Everyone
by A verified traveler from Baden-Württemberg

Gute Lage um schnell nach AC und OC zu kommen

Posted Aug 28, 2015
Pros: schöne Zimmer und super bequemes Bett
Cons: Mehr Personal im Frühstücksbereich, wenn so großer Andrang ist
Location: gute Gegend, noch etwas außerhalb von AC
schönes Hotel mit schön gestalteten Zimmern und hübschem Poolbereich, eigentlich auch schöner Frühstücksbereich, der leider am Sonntag (unserem zweiten Morgen) total überfüllt war. Es gibt einen Shuttel nach AC zum Tropicana, der allerdings nicht vom Hotel selbst ist, sondern an mehreren Hotels hält. Außerdem zahlt man 20$, erhält dafür aber einen gleichwertigen Gutschein, um an den Automaten spielen zu können - nicht allzu kompliziert.
1 out of 5
by A verified traveler

A try-to-avoid hotel

Posted Aug 27, 2015
The hallway carpet to the room is very dirty and the room is musty. The Wifi does not work and the water quality of pool is very poor can't swim. There was mold at the bottom of shower curtain therefore called to the front desk to change. He said can't do that until next morning 8:00 am. Next morning 8:00 AM nobody showed up to change it. The breakfast ran out quickly not refilled in timely manner. Need to wait for throwing away the plates after breakfast. The ice machine was working fine though.
1 out of 5
by A verified traveler from Rockville, MD

Horrible Service

Posted Aug 24, 2015
Pros: Nothing, I would never stay here again.
I am just going to list all the issues I had during the weekend: 1. I called twice to the front desk and they left me on hold for 10 minutes and 8 minutes. 2. I went to have breakfast and I had to wait in line for an hour for me to get there and not even have good food left. Beagles were gone, no fruit, etc. 3. Kitchen was dirty and disgustingly disorganized. food on the floor, trash and boxes on the floor, it was horrible. 4. Pool was dirty and did not have any lifeguard. 5. I asked for late check out because of the time I wasted in line and they said no.
4 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Nice hotel for the price

Posted Aug 23, 2015
Nice hotel for the price. Room was comfortable and clean. It is good for people who want to save money and be within 15-20 driving minutes to the casinos and beaches, including Brigantine beach. Good driving accessibility.
1 out of 5
by A verified traveler from New York, NY

Disappointing

Posted Aug 21, 2015
1st room had crumbs on the bed, so when we tried to cancel and get a refund, the unfriendly staff gave us a hard time. We ended up staying in another room that smelled like marijuana, had a broken shower curtain rod, and a lousy air conditioning. After a sleepless night we finally encountered a friendly staff member - Sonya who helped us, and the first to apologize for our experience. As a frequent HIE customer, very disappointed with this location and will never return.
2 out of 5
by A verified traveler

Not the Holiday Inn I am Used to.

Posted Aug 19, 2015
Pictures are not updated Pool was very dirty Lobby and dinning area were dirty as well since we arrived till the next day. They took very long to get my room ready. They told me they will Call me as soon as the room was ready. They never did I had to go and ask after and hour and a half. The only good thing was the room Comfort. Breakfast took long to get replace, no plates no coffee and I never got to the pancakes because they were out and it was only one guy serving outside. Very understaff.
3 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Decent hotel about 12 minutes away from casinos

Posted Aug 18, 2015
Our short stay at this hotel was overall a good stay. Cons: issue with all the hotel keys, staff from hotel had to go and open the door every time we needed to go in; issue was resolved within a few hours Breakfast area was messy and in constant need of more foods or drinks. Hotel was packed and they only had one guy bringing stuff back to breakfast area, he did as much as he could and was very friendly. Hotel management: spend some money and hire more staff so guests can have a better experience. Rugs can use a wash and clean up. They charge extra for 3rd person in the room, however they did not provide bath towel for 3rd person. When I tried to call the front desk and housekeeping to ask for one, no answer from the other end. Pros: reasonable price for what you get. Only 12 minutes away from the casino. Clean rooms. Complementary breakfast with variety of foods. Friendly staff. Front desk employees can use a little customer service training
3 out of 5
Recommended
for Everyone
by A verified traveler

Normales Inn bei Atlantic City

Posted Aug 17, 2015
Der Empfang war nicht sehr freundlich. Zimmer funktionell, der Safe funktionierte ebenso wenig wie das Wifi. Das Frühstück war für ein Inn recht gut.
5 out of 5
Recommended
for Everyone
by A verified traveler from philadelphia

Nice hotel great stay

Posted Aug 16, 2015
Had a great time and they had really great breakfast