Ratings based on 4 Verified Reviews
They paid and stayed. We double-checked.
2.0 Room cleanliness
2.5 Service & staff
1.8 Room comfort
2.0 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from Pennsylvania
Nonexistent motel with terrible staffPosted Jan 7, 2015
Upon arriving at this motel, I realized it had an entirely different name (El Rancho). I called the number and asked if they had changed names and they said yes. I asked if they would still honor my reservation And they said yes. I then attempted to check in and they told me that in fact they would not accept my reservation. They claimed they knew nothing about my reservation (made four months prior) and did not associate with Expedia and "how could they. We no have computer." They spoke very little English and were extremely rude. They did not attempt to fix the problem nor direct us to another nearby hotel or solution. Absolutely no customer service.
by Denis from Montreal
Sleep over placePosted Jul 4, 2014 on Hotels
We stayed 2 days to visit Atlantic City at a cheep price and this hotel fit the Bill. The room was clean but no frills. We were 2 blocks from the Boardwalk and beach, also close to Casinos (15-20 min Walk). We only needed the room to sleep and it was adequate for that purpose. The neighborhood seemed a little suspect but we had no issues during our stay.
by Jason from Kearny
Bunch of crooksPosted May 29, 2014 on Hotels
I went into this hotel expecting to get what I paid for, but i didn't expect to get over charged double. I got 2 rooms for a total of 109 my receipt says 109 but when I check my bank account 2 days later online they ended up charging me 224. And there excuse was they gave us a double bed rather than a single bed! BUT WHY I WASNT AWARE OF THIS!!!! They do not want to refund my money. Worst motel ever ....when we get there their is a mountain of clean towels all piled up outside!!!! DONT STAY AT THIS HOTEL!!!!
by A verified traveler from NY, NY
You get what you pay forPosted Mar 24, 2010
I was trying to find a last minute hotel for a low price and the Passport inn fit that description. I can not complain about the service, and the room itself was clean and somewhat comfortable. However next time I will just pay the extra money for the quality that I would look for in a hotel. I have NO complaints