Exterior detail

Reviews of Resorts Casino Hotel Atlantic City

3.5 out of 5
Resorts Casino Hotel Atlantic City
1133 Boardwalk, Atlantic City, NJ

Reviews

8.0

Very Good

Rating 10 - Excellent. 995 out of 2266 reviews" "
Rating 8 - Good. 607 out of 2266 reviews" "
Rating 6 - Okay. 325 out of 2266 reviews" "
Rating 4 - Poor. 188 out of 2266 reviews" "
Rating 2 - Terrible. 151 out of 2266 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

alexis

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had the most amazing time & the staff is beyond helpful and kind ! would definitely stay again !
Stayed 3 nights in Mar 2024
Response from Resorts Casino Hotel. on Mar 28, 2024
Thank you for your review.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Jennifer

Business traveler
Liked: Staff & service
Resorts is a great beach front property
Stayed 1 night in Mar 2024
Response from Resorts Casino Hotel. on Mar 28, 2024
Thank you for your review.

10/10 Excellent

John

Traveled with group
Liked: Amenities
It is a beautiful casino, with a very nice and courteous staff,who treat all of their guests very well.
Stayed 1 night in Mar 2024
Response from Resorts Casino Hotel. on Mar 28, 2024
Thank you for your review.

10/10 Excellent

Tameka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from TR on Mar 28, 2024
Thank you for your feedback and we are glad you enjoyed your stay.

8/10 Good

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious. Plenty of quick eats options available in the casino area. It's also near other hotel/casinos right on the boardwalk. The areas off the boardwalk are a bit sketchy so use common sense if venturing further away on foot.
Stayed 1 night in Mar 2024
Response from Resorts Casino Hotel. on Mar 27, 2024
Thank you for your review.

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Resorts Casino Hotel. on Mar 27, 2024
Thank you for your review.

10/10 Excellent

Aiesha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Mar 2024
Response from Resorts Casino Hotel. on Mar 26, 2024
Thank you for your review.

6/10 Okay

Corrine

Stayed 1 night in Mar 2024
Response from Resorts Casino Hotel. on Mar 26, 2024
Thank you for your review.

10/10 Excellent

Jo Annie

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
The room was clean and very easy to check in!
Stayed 1 night in Mar 2024
Response from Resorts Casino Hotel. on Mar 26, 2024
Thank you for your review.

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Resorts Casino Hotel. on Mar 26, 2024
Thank you for your review.

6/10 Okay

Edward

Business traveler, Traveled with family
Liked: Staff & service
The hotel, rooms and casino area were not very clean.
Stayed 3 nights in Mar 2024
Response from TR on Mar 24, 2024
Thank you for your feedback. We apologize for your experience. We will pass this on to the appropriate departments. Thank you

10/10 Excellent

Mahogany

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed resorts and would stay again
Stayed 4 nights in Feb 2024
Response from TR on Mar 24, 2024
thank you for your feedback and we are glad you enjoyed your stay.

10/10 Excellent

Charles

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel caters to an older clientele, liked the food court with affordable pricing. have had rooms in both towers,,,Rendezvous Tower is the better of the two.
Stayed 1 night in Mar 2024
Response from TR on Mar 24, 2024
Thank you for your feedback, we hope you enjoyed your stay.

10/10 Excellent

Neel

Liked: Cleanliness, property conditions & facilities
They literally didn’t have sanitary pads for emergency in this whole big hotel !!! I asked them at reception and their answer was go out and buy it !! Would you take this answer after an emergency.
Stayed 1 night in Mar 2024
Response from TR on Mar 24, 2024
Thank you for your feedback. We sincerely apologize for the inconvenience. We do have a 24 hour gift shop for all of our guests needs. I apologize for the lack of communication.

10/10 Excellent

Flore-Nadine, Essex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a safe and great time! The pool area is clean and nice!
Stayed 2 nights in Mar 2024
Response from TR on Mar 24, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

10/10 Excellent

Leanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! The only issue was a loud neighbor. It was clean, easy to check in and out, lots of food and drink options. We had a blast!
Stayed 1 night in Mar 2024
Response from TR on Mar 23, 2024
Thank you for your feedback and we are happy you enjoyed your stay.

8/10 Good

Jared

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Smoky and musty in most areas
Stayed 2 nights in Mar 2024
Response from TR on Mar 23, 2024
Thank you for your feedback. We appreciate your business and taking time to inform us of your experience. We apologize for the inconvenience and will advise the appropriate department to look into this issue.

4/10 Poor

Kerryann

Traveled with family
Disliked: Cleanliness
My coffee maker was gross!!!!! Full of mildew
Stayed 1 night in Mar 2024
Response from Resorts Casino Hotel. on Mar 22, 2024
Thank you for your feedback. we will pass it along to appropriate department.

8/10 Good

Ethel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was i was just quoted 1 price and a little higher fee
Stayed 2 nights in Mar 2024
Response from Resorts Hotel Management on Mar 22, 2024
Thank you for your review.

2/10 Terrible

Renee

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible from check in to check out
Stayed 2 nights in Mar 2024
Response from Resorts Casino Hotel. on Mar 20, 2024
Thank you for your feedback, we will pass it along to appropriate department.

8/10 Good

Edward

Traveled with partner
Liked: Staff & service, amenities
I liked how clean the hotel and room was. Could use an upgrade on the furniture and newer amd larger flat screen tv's.
Stayed 1 night in Mar 2024
Response from Resorts Casino Hotel. on Mar 20, 2024
Thank you for your review.

6/10 Okay

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good for a nights stay.
Stayed 1 night in Mar 2024
Response from Resorts Casino Hotel. on Mar 20, 2024
Thank you for your review.

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from TR on Mar 18, 2024
Thank you for your feedback and staying with us

8/10 Good

Carmella

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent my birthday there and it was a great stay and the experience fantastic i highly recommend
Stayed 3 nights in Mar 2024
Response from TR on Mar 17, 2024
Thank you for your feedback, we are glad you enjoyed your stay with us.

10/10 Excellent

Raymonod

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great value for Atlantic City.
Stayed 2 nights in Mar 2024
Response from TR on Mar 15, 2024
Thank you for staying with us!

10/10 Excellent

Telita, Philadelphia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very nice. I stayed at another hotel last time I was there and it was way too much walking to get to my room. Not here, rooms were easily accessible and very nice
Stayed 1 night in Mar 2024
Response from TR on Mar 15, 2024
Thank you for your feedback! We are glad you enjoyed your stay with us.

10/10 Excellent

Rodolfo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Mar 2024
Response from TR on Mar 14, 2024
Thank you for your feedback and staying with us.

4/10 Poor

Robert

Disliked: Staff & service, property conditions & facilities
Hidden charges everywhere. They charged me to park there!! They have your credit card and just make up baloney charges and take the money out. I will never stay there again.
Stayed 1 night in Mar 2024
Response from TR on Mar 14, 2024
Thank you for your feedback and we apologize for your experience.

2/10 Terrible

Theo

Disliked: Cleanliness, staff & service, property conditions & facilities
The entrance was burnt down with BIG holes in the ground. Scary,I thought the Hotel was closed. We kept walking around the building and found a single door that was opened. As we started to walk through a person on a bicycle was following us from behind. (Strangely alarming). Upon check in, We told the front desk agent about the burnt out entrance and the reply was,"oh, I didn't know it was still like that". There was a damp odor in the halls & elevator upon our trek to the assigned room. The room itself had the same damp odor and had a decor of the 80's. There was noticeable mold in the bathroom sink. That's when we decided to check out and find another hotel.
Stayed 1 night in Mar 2024
Response from TR on Mar 11, 2024
We apologize for your experience. Yes, there was a fire that happened and effected the boardwalk entrance to the property, which unfortunately was no fault of Resorts, although we do apologize for the appearance.

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from TR on Mar 11, 2024
Thank you for your feedback and glad you enjoyed your stay!

4/10 Poor

Bob

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No room service
Stayed 1 night in Mar 2024
Response from TR on Mar 9, 2024
Thank you for your feedback and we apologize for the inconvenience. Thank you.

6/10 Okay

John

Business traveler
Liked: Cleanliness, staff & service, amenities
The room was clean and in great condition. The on-site food was great and the staff was very friendly. When checking in, I was asked if I wanted a smoking room. I was surprised that was an option and said absolutely no and that I wanted a non-smoking room. While it appeared the room was nonsmoking, on the second night, there was an overwhelming amount of cigar smoke in the hallway that permeated into the room. When picking a nonsmoking, I assumed the hallway would also be too, but apparently not.
Stayed 2 nights in Mar 2024
Response from TR on Mar 8, 2024
Thank you for your feedback and we appreciate you staying with us. We apologize for the inconvenience of smoke in the hallways.

10/10 Excellent

Stan

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the total atmosphere.
Stayed 2 nights in Mar 2024
Response from TR on Mar 6, 2024
Thank you for your feedback. We appreciate you staying with us and are excited you enjoyed your stay.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Good trip
Stayed 1 night in Mar 2024
Response from TR on Mar 10, 2024
Thank you for your feedback and with staying with us.

8/10 Good

Jose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice hotel just didn’t like the view we had other then that was really nice
Stayed 1 night in Mar 2024
Response from TR on Mar 4, 2024
Thank you for your feedback and for staying with us.

4/10 Poor

taryn, dumont

The room is was smaller than we paid for and it was overpriced
Stayed 2 nights in Mar 2024
Response from Resorts Casino Hotel. on Mar 4, 2024
Thank you for your feedback.

2/10 Terrible

Lazaro

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge roach, dirty air vents, wallpaper peeling off, the shower water smelled like it was stagnant. Also no fault of their own, this was totally Expedia our rooms were not what I booked. Last time my whole family will stay there and last time I will be using expedia.
Stayed 2 nights in Mar 2024
Response from Resorts Casino Hotel. on Mar 4, 2024
Thank you for your feedback, we will pass it along to appropriate department.

10/10 Excellent

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love Resorts, clean, comfortable, great restaurants-breakfast at Breadsticks is always amazing, beautiful views, food, & people working there. We will be back to Resorts when in AC
Stayed 1 night in Mar 2024
Response from TR on Mar 3, 2024
Thank you for your feedback and staying with us! We are glad you enjoyed your stay and hope to see you again

10/10 Excellent

Natalie, North Caldwell

Liked: Cleanliness, staff & service, property conditions & facilities
Great time
Stayed 1 night in Mar 2024
Response from Resorts Casino Hotel. on Mar 4, 2024
Thank you for your review.

4/10 Poor

Yasir

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Resorts Hotel Management on Mar 1, 2024
Thank you for your review, if there is anything we can do to improve the experience we welcome your feedback.

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2024
Response from Resorts Hotel Management on Feb 29, 2024
Thank you for your review, we are glad you enjoyed your stay!

6/10 Okay

Melissa

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Resorts Hotel Management on Mar 1, 2024
Thank you for your review, if there is anything we can do to improve the experience we welcome your feedback.

10/10 Excellent

Alberto, Burlington

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the safe conditions and good staff members
Stayed 1 night in Feb 2024
Response from Resorts Hotel Management on Feb 29, 2024
Thank you for your review, we are glad you enjoyed your stay!

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Resorts Hotel Management on Feb 29, 2024
Thank you for your review, we are glad you enjoyed your stay!

8/10 Good

Melissa

Traveled with group
Liked: Cleanliness, staff & service, amenities
Pool kinda gross. Spa was amazing. The room bathroom wasn’t clean but it was alright everything else. Casino is great
Stayed 2 nights in Feb 2024
Response from Resorts Casino Hotel. on Feb 28, 2024
Thank you for your review, we will pass it along to appropriate department.

10/10 Excellent

Shannon, Hudson

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. Good food court
Stayed 2 nights in Feb 2024
Response from Resorts Casino Hotel. on Feb 28, 2024
Thank you for your review.

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a good location. No issues
Stayed 2 nights in Feb 2024
Response from Resorts Casino Hotel. on Feb 27, 2024
Thank you for your review.

8/10 Good

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2024
Response from Resorts Casino Hotel. on Feb 26, 2024
Thank you for your review.

8/10 Good

Jackie

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The rooms could absolutely be more exciting and definitely more clean. We noticed the showerhead in our room was mildewy and it set off red flags for the rest of the room condition. The bedding itself was very thin and the first hotel/resort I've stayed in with no duvet. Also the pool was nice but a hot/soaking tub would be much appreciated after a long night. One last issue we had was only 2 small elevators to the parking garage with no stair option created long lines at peak checkout times. Overall a good experience and amazing casino.
Stayed 1 night in Jan 2024
Response from Resorts Casino Hotel. on Feb 26, 2024
Thank you for your feedback, we will pass it along to appropriate department.