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The staff was phenomenal..bed was pretty hard though otherwise perfect?
Mary
Stayed 1 night in Mar 2024
6/10 Okay
Carla
Traveled with partner
Mar 24, 2024
Liked: Cleanliness
The Sheraton Hotel is a big franchise and I was surprised when I saw the furnitures, everything looks very old-school. I didn't like it. 😕
Carla
Stayed 1 night in Mar 2024
4/10 Poor
Ryan
Traveled with partner
Mar 22, 2024
Booked a single king bed and was given two queen beds, would have much preferred the single bed so I'm not sure why I was even given the option to pick if they wouldn't have the selections I made and paid for.
this property is not really up to sheraton standards..needs a remodel asap to charge the price they are charging and look like a Sheraton hotel. maybe clean the bathrooms a little better and pit some pressure on the toilet water.
The room smelled bad I had to walk and buy a candle
Shanaia
Stayed 1 night in Feb 2024
6/10 Okay
Frederick
Traveled with partner
Feb 26, 2024
Disliked: Amenities
I didn’t like the room I was given had a split room door to another room and it was unlocked. Also rooms was hollow you can hear clearly the hall noise and the neighbors noise from that door in our room
Rugs had dirty spots and bed pillow had make up left on the pillow case. The beds are very uncomfortable. Tub needs to be grouted and there was a crack inside the toilet bowl. Mirror was very dirty in the bathroom as well. They need to focus on updating each room. They haven’t updated anything in years. You can see the years in the room. Positives-check in staff very sweet and fast
I booked and room with a king bed there were none available and I had to get a double bed. The room had a terrible odor that I had to request air freshener and wipe the room down for it to smell better. The water takes forever to get hot I took to Luke warm showers. The property could use some renovation
The staff at the hotel are very friendly. The front desk staff Emmanuel was very welcoming and had excellent customer service. Our room was clean and everything inside the hotel was clean. The only thing we weren’t aware of is there is a charge for parking which is $20 a day to park in the garage. The area around the hotel is not as safe so just be aware when walking around. Besides that everything else was great.