Seasonal outdoor pool, sun loungers

Reviews of Sonesta ES Suites Somers Point

3 out of 5
Sonesta ES Suites Somers Point
900 Mays Landing Rd, Somers Point, NJ

Reviews

8.2

Very Good

Rating 10 - Excellent. 490 out of 1006 reviews" "
Rating 8 - Good. 268 out of 1006 reviews" "
Rating 6 - Okay. 114 out of 1006 reviews" "
Rating 4 - Poor. 64 out of 1006 reviews" "
Rating 2 - Terrible. 70 out of 1006 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Rodrigo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing I like. Disgusting
Stayed 2 nights in Mar 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It borders on salt marsh and back bay. The on shore breeze brings lots of sea air over
Stayed 1 night in Mar 2024

4/10 Poor

Jacqueline, Baltimore

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 1223 had bed bugs!! My husband and I never experienced this ever! We had bed bugs crawling on us and didn’t know it. The first room given to us was dirty and not cleaned. Bed linen was dirty, trash bag still in the room. We asked for a room change and thought it would be better but it was worst. It was a cold day and my husband and I were very tired and did not want to keep moving our luggage from room to room. Second room was not too much better. We ended up buying cleaning supplies and cleaning the room our self. Dishwasher had dirty dishes left in it, tables and countertops messy and dirty from previous guests. The room reeked with an extremely strong odor of dogs or animals. Carpet was so dusty it was ridiculous. The smell was horrible. Black mold in the bathroom and pilling paint…. Just an overall mess!! DO NOT STAY HERE!!!!FIND SOMEWHERE ELSE. Could not get a refund due to no refund policy. Manager was not on site. We checked out early and lost money. Left our info for a manager to call and have not heard anything yet. Worst experience ever!!!!! The rooms are dated which I didn’t have a issue with given the price point but cleanliness is something I wasn’t willing to over look. This hotel is a 2 star at the most!!! Never again… please stay elsewhere unless you want to take bed bugs home with you!!!
Stayed 3 nights in Mar 2024

2/10 Terrible

Jasmine, Port Ewen

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I start? I've never complained about a hotel but this place...1st room had a broken lock on the front door..2nd room had dirty hand towels (makeup?) And endless noise all night from the flag pole string banging against the flagpole. Beware and splurge on any other hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn't as close to the town as I thought based on the website. Although it was within walking distance, if you are a walker, it did not specify the very busy highway you would need to cross. I ended up having to use an UBER to get to and from the venue I went to go to.
Stayed 1 night in Mar 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The rooms are very nice however it smelled like cigarettes smoke and that was a turn off.
Stayed 1 night in Mar 2024

8/10 Good

Steve

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Courteous, professional service. The room needed to be renovated, but it was comfortable.
Stayed 1 night in Mar 2024

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Mary Anne

Traveled with partner
Liked: Cleanliness, staff & service
Seems a little run down and out dated
Stayed 1 night in Mar 2024

8/10 Good

David

Would stay again
Stayed 3 nights in Feb 2024

10/10 Excellent

Kenyetta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean rooms, serves breakfast.
Stayed 1 night in Feb 2024

2/10 Terrible

Kendra

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place was not cleaned at all. Never vacuumed sheets wasn’t changed on queen beds or pull out couch. Had dirty forks and dishes. Carpet was very dirty as a housekeeping supervisor from Boston I was not pleased at all. Continue to keep faith apart of your property. Hopefully my next visit is better
Stayed 2 nights in Feb 2024

6/10 Okay

Tameeka

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities
The room i had ,, " didnt have any wash cloth, water was cold and the sink was broken, dishes was dirty that was taking out the cabinets and the room needs alot of fixing up
Stayed 2 nights in Feb 2024

8/10 Good

Dhakkiyya

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for a extended stay. Quiet and 25 mins from casinos
Stayed 2 nights in Feb 2024

10/10 Excellent

Susanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed ny stay.
Stayed 1 night in Feb 2024

8/10 Good

monique

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was very clean. Staff was pleasant and professional.
Stayed 2 nights in Feb 2024

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Large suites with living room and kitchen with appliances. Convenient to local restaurants and short drive to AC. Definitely a quality alternative to paying for a room in one of the casinos on a Winter weekend.
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great pricing, clean room and property. Will stay again!!!!
Stayed 1 night in Feb 2024

8/10 Good

Othniel

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall the hotel was average. The room was clean with the exception of the rust stains on the bottom tub and dust along the bathroom door. The room needed a few minor repairs and patch up paint jobs. But the bed was comfortable and the layout, especially with the kitchen/dining, area was sweet. The worst of it was the smell that came from, what we would assume, was the garbage disposal. It lit up the room! The bathroom had a mold odor as well. Our stay was short so it wasn't worth the room change but, had it been longer we would have requested a switch. The price was fair and the breakfast was decent. I would stay again.
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for four days and had a great visit. Bed was comfortable and the room had all the things needed for a great stay.
Stayed 4 nights in Feb 2024

8/10 Good

Jamal

Traveled with family
Good Property plenty of eating choices in the area.
Stayed 2 nights in Feb 2024

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was like a timesharing apartment with a full sized refrigerator, electric stove, appliances, garbage disposal and even a dishwasher. We were very pleased with it. It was very unique and beautiful and we were very impressed. My only complaint is when we left the room for about 1/2 a day, when we returned the room wasn't cleaned, the bed wasn't made and there were no clean towels. I was surprised none of that was done. I called the front desk and mentioned it. I said I didn't mind about the bed not being made since we were only there for two nights, but I asked if they would mind bringing fresh towels which were brought immediately. When I was checking out I mentioned it again (to another desk clerk) and she said they only cleaned the rooms for guests staying 5 days or more. I really enjoyed my stay there, but I wish the hotel made it clear in it's advertisement that it would be the guest's responsibility to keep their rooms clean themselves. Nonetheless, we had a wonderful time and we were very happy with the room and service. Thank you.
Stayed 2 nights in Jan 2024

10/10 Excellent

Beria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean. What I didn’t like was the smell of mold/mildew in the room.
Stayed 3 nights in Jan 2024

8/10 Good

Joshua

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Stayed 3 nights in Dec 2023

4/10 Poor

Stephen, Burke

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Damon, Jackson

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

José Benjamín

Liked: Cleanliness, staff & service, property conditions & facilities
The suites are very clean and tidy!
Stayed 2 nights in Dec 2023

10/10 Excellent

marlon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT EXPERIENCE
Stayed 2 nights in Dec 2023

8/10 Good

Arleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location
Stayed 1 night in Dec 2023

6/10 Okay

Auldrey

Traveled with family and small children
The lift was spacious. I had to ask for a broom to clean the room myself. We had to bring our towels to front desk to get new ones. There were two pitching the kitchen area. Front desk staff was pleasant
Stayed 5 nights in Dec 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Samar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was close to my favorite restaurant the crab trap. I rent the bungaloo my husband and I
Stayed 1 night in Dec 2023

10/10 Excellent

Betzy

Stayed 1 night in Dec 2023

8/10 Good

jacek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

jorge

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quick check in, employee was polite and helpful- room was clean and are was quite- definitely will come back
Stayed 1 night in Oct 2023

10/10 Excellent

Leslie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mostly good.
The room was large, clean and comfortable, and it's great to have a kitchen. Everyone I dealt with at the front desk was excellent, always helpful. But breakfasts aren't very good, especially on weekdays.
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

nathan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for an extended stay.
Stayed 4 nights in Nov 2023

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
We come every year at this time. Always have a good experience. Only issue this year is that we did not see the maid. Did not have towels when we got in our room and had to get them from the front desk each day
Stayed 2 nights in Nov 2023

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect, spacious suites every time I stay! 24 hour coffee, close to OC, hearty breakfast. By far the nicest staff in Somers Point NJ! Nice sunrises too, across the bay. Mays Landing road is a rural location, but less than one mile from historic Point Diner and many classic Taverns like Charlies, Gregories and The Anchorage.
Stayed 4 nights in Nov 2023

6/10 Okay

ted

Liked: Cleanliness, staff & service
No washcloths and only one bath towel were in rm. when I arrived. Lamp next to sofa was not working. Light bulb above bathroom was burned out.
Stayed 2 nights in Nov 2023

2/10 Terrible

Corey

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel
Awful hotel. Will never stay there again.
Stayed 8 nights in Nov 2023

10/10 Excellent

Levani

Stayed 1 night in Nov 2023

10/10 Excellent

Trudy

Stayed 1 night in Nov 2023

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the guy opening my door to give me a flyer about cleaning the carpet today. I was sleep and heard some one knocking then my door was opening and I slammed it.
Stayed 3 nights in Nov 2023