Worst experience ever!!
Posted Feb 20, 2017
I just give 1 star because it is nor possible to give less. Nothing of what they announced is true! There is no HBO, no American breakfasts (just a bad coffee and mini-muffins). No coffee, sugar and tea in the room. No daily cleaning, only whenever the manager authorizes it. In fact. Broken, dirty and old furnishings. I booked through Expedia with the option to pay at the hotel, when I arrived to the lodge they already were charged my credit card (without my permission) and when I signed the bill they took/kept fotocopies of my credit card!. Rude woman at the check-in. It says in the ad that the cost is about $15 per night but with fees and taxes it goes to about $35 per night. It has free internet but it is weak. Well at least the ac/heat works and the parking is good. It says there is laundry in-site but doesn't work, there are some machines in the 2nd floor but it is in a private room so only the staff have access. All the pictures shown here in Yelp posted for other clients are real, no fake at all!
Worst experience ever! I last for 7 nights and never had good service at all. Room service went every 2 days but only changed toilets and picked up the garbage in the baskets. Despite I asked for a change of room because mine was just in front of the stairs, it never was changed (after the first 2 days the hotel was almost empty!). The day for the checkout, I received a phone call 20 minutes before 11:00 a.m. but nobody talk; few minutes later, leaving the key in th