DO NOT STAY HERE UNDER ANY CIRCUMSTANCES
Posted Aug 10, 2015
Words cannot describe how AWFUL this hotel is. The rugs were stained, the room was filthy, the decor was dated, the beds were broken, 2 lights were not working and the staff was rude, borderline obnoxious, and disrespectful. We knew we were not getting the 4 seasons when booking, but everything everyone has said about this hotel on this site is 100% TRUE.
Checked in at 11PM. Checked out at midnight after getting into an argument with the staff about their broken vending machines. I asked for a refund ($3!!!!!!) or for help with getting 2 soda's out that were stuck in the trap door, because I did not want to break their machines. Was told by 3 staff members "Not our problem. Call the vending machine #" (At midnight mind you...) When I tried to stay calm and bring up the fact my room was filthy and the hotel was on the border on being condemned I was told "Oh well. Leave and try to get your money back".
I got my money back.
The saddest part was leaving a hotel with my 2 young children in their pajamas and looking for a hotel at 1AM.
I found a nice place- the Comfort Inn in Absecon. They offered me a discount, and a larger room for my troubles.
DO NOT STAY HERE EVER. If this is the only hotel openand they offer you a room for free...sleep in your car and thank God you do not have to deal with them.
Positive note...Expedia wasted NO TIME in refunding my money and offered to find me a hotel at no extra charge. Thank you.