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The room had damages everywhere and was barely safe with our first room not being able to lock and the second one the secondary lock wasn’t attached properly. Whole building looked like it was in the middle of a renovation and just in terrible shape.
My husband and I slept here after a Christmas party. It was clean, convenient and the bed was comfortable. The price was great. Its not a fancy place but it worked for what we needed it for.
Smoking was done right outside the door that came inside to the stairwell split between first and second floor so hallway was smoky. No continental breakfast. Only 2 pillows on a queen bed and no blankets with weather in the 40s
Hotel stank of cigarettes and pot.
Room had two pillows for three guests; was told they'd look in the attic for more.
Two hand towels, no bath towels in roon; was told to come back in the morning because their laundry dryer wasn't working.
The staff were quite friendly and helpful. I would have liked a coffee maker in the room, but they did have it in the lobby. Also, I would have liked a blanket. I was cold in the night with just the light throw they had on the bed, so I had to get up and turn up the heat, which I don't like to use.
Susan
Stayed 1 night in Oct 2023
Response from Tim on Oct 29, 2023
Thank you for taking the time to do our review
6/10 Okay
Ben
Traveled with family
Oct 24, 2023
Liked: Staff & service
Ben
Stayed 1 night in Oct 2023
Response from Tim on Oct 27, 2023
Thank you for taking the time to do our review
6/10 Okay
Emily
Oct 15, 2023
Liked: Staff & service
Emily
Stayed 1 night in Oct 2023
Response from Tim on Oct 19, 2023
Thank you for taking the time to do our review.
6/10 Okay
Max
Oct 15, 2023
Liked: Staff & service
Max
Stayed 1 night in Oct 2023
Response from Tim on Oct 19, 2023
Thank you for taking the time to do our review
6/10 Okay
Barry
Oct 15, 2023
Liked: Staff & service
Disliked: Amenities
Lack of amenities. Inability to get refund for night not used.
Bed was hard and rippled.
Carpet was not vacuumed.
Toilette was dirty.
Anthony
Stayed 4 nights in Oct 2023
Response from Tim on Oct 15, 2023
Thank you for taking the time to do our review
10/10 Excellent
Jonathan
Traveled with group
Sep 24, 2023
Liked: Cleanliness, staff & service, amenities
The room was clean and comfortable, and had a refrigerator, freezer, and microwave.
Jonathan
Stayed 1 night in Sep 2023
Response from Tim on Oct 5, 2023
Thank you for taking the time to do our review.
6/10 Okay
April
Traveled with partner
Sep 17, 2023
Disliked: Property conditions & facilities
You get the bare minimum in the rooms, the pool had a very strong chlorine smell, there was stuff floating in the hot tub, it was dirty in the pool area, towels even looked dingy, the floors in my room were sticky, it said two start on the sight and it's no lie.js
April
Stayed 1 night in Sep 2023
Response from Tim on Sep 22, 2023
Thank you for taking the time to do our review
2/10 Terrible
Andre Paul
Sep 10, 2023
Andre Paul
Stayed 1 night in Sep 2023
Response from Tim on Oct 5, 2023
Thank you for taking the time to do our review.
4/10 Poor
Rachele
Traveled with family and small children, Business traveler
We had to ask to change rooms. The first room was dirty, had badly chipped furniture, a very noisy refrigerator and the so called blanket on the bed was actually a colored sheet, single thickness. The spa did not operate and the pool deck was filthy with old paint.
The hallway and stairwell were filthy. The room smelled of cigarette smoke. There was a ladder in the hallway blocking the way. There used to be breakfast— is there is not. It was incredibly noisy, as you could hear people in nearby rooms and in the room above. The temp in the room was either warm or freezing due to an inconsistent wall air conditioner. Wouldn’t ever stay there again..
Air conditioning in the wall had a bad smell had to buy a smely to make the room better. A lot of noise to the whole night people have dogs on the premises will not do this again.
I'm sorry you stayed in one of the few rooms we haven' t replaced the mattresses in yet. As you could see we are finishing up our remodel everything should be done soon.
Convenient location a nice new bathroom. I can adjust the heat inside the room, warm toasty bedding, great TV and channels and a wake up. Call in the morning.😊
If you are booking for "indoor pool" Don't bother room is not heated and pool was 77 degrees if that, when I went to complain I was treated like I had the problem. The halls leading to pool are also not heated so you have a chilly walk back to room. And of course there main pic is the pool wish I had stayed elsewhere
ian
Stayed 1 night in Nov 2022
Response from Tim on Dec 2, 2022
As you may have noticed during your stay, we are currently renovating our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again. Once our extensive renovations are completed, we are confident that you will be pleased with your stay. We hope you will give us another chance to provide you with a superior experience.
4/10 Poor
Ricardo
Traveled with partner
Nov 6, 2022
Liked: Staff & service
Disliked: Property conditions & facilities
We didn't have power due to high winds. In complete darkness. Had to use light on phones to walk down stairs and hallways. Very unsafe with darkness and construction. Had to use our phone to use bathroom could not take a shower. Window was leaking water from rain.
We left at 1:30 am to head home 2 hour drive because conditions were so bad. There was drag racing in the parking lot. We could hear the guy next door snoring.
Would like a refund please.
Conditions were horrible