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Reviews of Auburn Lodge Near University

2 out of 5
Auburn Lodge Near University
2145 S College St, Auburn, AL

Reviews

6.8
Rating 10 - Excellent. 144 out of 564 reviews" "
Rating 8 - Good. 166 out of 564 reviews" "
Rating 6 - Okay. 85 out of 564 reviews" "
Rating 4 - Poor. 77 out of 564 reviews" "
Rating 2 - Terrible. 92 out of 564 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a short stay - access to Interstate, but quiet, newly renovated and very clean and comfortable. Met our needs perfectly!!
Stayed 2 nights in Mar 2024
Response from manager on Mar 18, 2024
Thank you for your feedback. Here at Auburn Lodge in Auburn, AL - we appreciate it when our guests let us know about their stay with us, It allows us to show you we took your comments to heart and did what was necessary to give you the great service that you - and all our guests – deserve. Again, thank you for your feedback, safe travels.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice for value stay. Renovations are tremendous. Rooms very clean and nicely appointed.
Stayed 1 night in Mar 2024
Response from manager on Mar 18, 2024
Thank you for your feedback. Here at Auburn Lodge in Auburn, AL - we appreciate it when our guests let us know about their stay with us, It allows us to show you we took your comments to heart and did what was necessary to give you the great service that you - and all our guests – deserve. Again, thank you for your feedback, safe travels.

2/10 Terrible

Katarrius

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Runny toilet, loitering, etc.
Stayed 1 night in Mar 2024
Response from manager on Mar 4, 2024
Thank you for your feedback. Here at Auburn Lodge in Auburn, AL - we appreciate it when our guests let about their stay with us, It allows us to show you we took your comments to heart and did what was necessary to give you the great service that you - and all our guests – deserve. Again, thank you for your feedback, safe travels.

4/10 Poor

Sandy

Liked: Staff & service
Disliked: Amenities
The maid service was absolutely terrible!!! Unbelievable! Other staff were wonderful!
Stayed 3 nights in Feb 2024
Response from manager on Mar 4, 2024
Thank you for your feedback. Here at Auburn Lodge in Auburn, AL - we appreciate it when our guests let about their stay with us, It allows us to show you we took your comments to heart and did what was necessary to give you the great service that you - and all our guests – deserve. Again, thank you for your feedback, safe travels.

4/10 Poor

Myumia

Stayed 2 nights in Feb 2024
Response from manager on Feb 27, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior stay we apologize for not meeting your expectations the first time

10/10 Excellent

Oswald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and parking.
Stayed 3 nights in Feb 2024
Response from manager on Feb 26, 2024
Thank you for your feedback. Here at Auburn Lodge in Auburn, AL - we appreciate it when our guests let us know about their stay with us, It allows us to show you we took your comments to heart and did what was necessary to give you the great service that you - and all our guests – deserve. Again, thank you for your feedback, safe travels.

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good room for the price.
Stayed 1 night in Feb 2024
Response from manager on Feb 19, 2024
Thank you for your review

10/10 Excellent

Carianne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room
Stayed 1 night in Feb 2024
Response from manager on Feb 16, 2024
Thank you for your review

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice lady at the desk.
Stayed 1 night in Jan 2024
Response from manager on Jan 31, 2024
Thank you for the review

8/10 Good

Kaylee

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from manager on Jan 24, 2024
Thank you

10/10 Excellent

allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from manager on Jan 10, 2024
thank you we do appreciate your review

10/10 Excellent

Robert

Stayed 1 night in Jan 2024
Response from manager on Jan 31, 2024
Thank you for the review

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from manager on Dec 12, 2023
Thank you for your feedback. Here at Auburn Lodge in Auburn, AL - we appreciate it when our guests let us know about their stay with us.

10/10 Excellent

Hailee

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from manager on Dec 11, 2023
Thank you

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from manager on Dec 11, 2023
Thank you

10/10 Excellent

Michelle or David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lady upfront was super sweet and friendly.
Stayed 1 night in Nov 2023
Response from manager on Dec 7, 2023
Thank you for your feedback. Here at Auburn Lodge in Auburn, AL - we appreciate it when our guests let us know about their stay with us.

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice. Enjoyed my stay and was pet friendly.
Stayed 1 night in Dec 2023
Response from manager on Dec 7, 2023
Thank you for your feedback. Here at Auburn Lodge in Auburn, AL - we appreciate it when our guests let us know about their stay with us.

10/10 Excellent

Josilyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating!!!! Thank you!!!
Stayed 1 night in Nov 2023
Response from manager on Dec 6, 2023
Thank you for your feedback. Here at Auburn Lodge in Auburn, AL - we appreciate it when our guests let us know about their stay with us.

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to I85
Stayed 2 nights in Nov 2023
Response from manager on Dec 4, 2023
Thank you for your feedback. Here at Auburn Lodge in Auburn, AL - we appreciate it when our guests let us know about their stay with us.

8/10 Good

Alex

Stayed 2 nights in Nov 2023
Response from manager on Dec 21, 2023
Thank you

10/10 Excellent

Perri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from manager on Dec 1, 2023
Thank you for your feedback. Here at Auburn Lodge in Auburn, AL - we appreciate it when our guests let us know about their stay with us.

4/10 Poor

adrianna

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
there was roaches everywhere in the room. when we first walked in it smelled like rotten food and cigarettes. we had to run to walmart to purchase Lysol and clorox wipes to clean the room.
Stayed 2 nights in Nov 2023
Response from manager on Nov 28, 2023
Thank you for your feedback. Here at Auburn Lodge in Auburn, AL - we appreciate it when our guests let us know about their stay with us, but after investigating your statement about this room WE FOUND NO ISSUES of anything you said being true (false info was not called for) ..as other guest within the hotel the same date and time you were here all post totally positive reviews about our location ,room quality,staff,value.

10/10 Excellent

WINTER

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2023
Response from manager on Nov 28, 2023
Thank you for your feedback. Here at Auburn Lodge in Auburn, AL - we appreciate it when our guests let us know about their stay with us.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were as advertised; the staff was friendly and attentive; and the overall stay was very pleasant.
Stayed 5 nights in Nov 2023
Response from manager on Nov 28, 2023
Thank you for your feedback. Here at Auburn Lodge in Auburn, AL - we appreciate it when our guests let us know about their stay with us.

10/10 Excellent

Timothy, Red Level

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice and updated
Stayed 2 nights in Nov 2023
Response from manager on Nov 20, 2023
Thank you for your feedback. Here at Auburn Lodge in Auburn, AL - we appreciate it when our guests let us know about their stay with us.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Clean and Quiet
Football weekend in Auburn. No-frills motel style accommodation was clean and quiet. Good value.
Stayed 2 nights in Nov 2023
Response from manager on Nov 20, 2023
Thank you for your feedback. Here at Auburn Lodge in Auburn, AL - we appreciate it when our guests let us know about their stay with us.

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities
Older style hotel but the rooms are updated and everything was spotless. Will be staying again.
Stayed 1 night in Nov 2023
Response from manager on Nov 20, 2023
Thank you for your feedback. Here at Auburn Lodge in Auburn, AL - we appreciate it when our guests let us know about their stay with us.

10/10 Excellent

Laith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a great price.
Response from manager on Nov 19, 2023
THANK YOU

10/10 Excellent

Sharon

Stayed 1 night in Nov 2023
Response from manager on Dec 8, 2023
Thank you

8/10 Good

Jusn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from manager on Nov 16, 2023
Thank you for your feedback. Here at Auburn Lodge in Auburn, AL - we appreciate it when our guests let us know about their stay with us.

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight trip
Front desk was super nice and room was clean! Bed slept great!
Stayed 1 night in Nov 2023
Response from manager on Nov 6, 2023
Thank you for your feedback. Here at Auburn Lodge in Auburn, AL - we appreciate it when our guests let us know about their stay with us.

2/10 Terrible

John

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from manager on Nov 3, 2023
Thank you for your feedback. Here at Auburn Lodge in Auburn, AL - we appreciate it when our guests let us know about their stay with us. We apologize we did not hold up to your standards

2/10 Terrible

Grant

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from manager on Nov 3, 2023
Thank you for your feedback. Here at Auburn Lodge in Auburn, AL - we appreciate it when our guests let us know about their stay with us. We apologize if we were not to your standards

8/10 Good

Katherine

Stayed 2 nights in Oct 2023
Response from manager on Nov 2, 2023
Thank you for your feedback. Here at Auburn Lodge in Auburn, AL - we appreciate it when our guests let us know about their stay with us.

10/10 Excellent

Staci P

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for after the auburn game!
Stayed 1 night in Oct 2023
Response from manager on Oct 31, 2023
Thank you for your feedback. Here at Auburn Lodge in Auburn, AL - we appreciate it when our guests let us know about their stay with us.

6/10 Okay

Dennis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Auburn Visuit
When I checked in I was given my keycard I went to the room, used the keycard and the room was occupied. The woman at the front desk was great and asked for me to come back in an hour. I did the room was ready! I was told the manager would reach out to me the next day which never happened. The TV in the room did not work all weekend there was no remote when we got there. The staff tried to get a remote that worked but that was unsuccessful
Stayed 2 nights in Oct 2023
Response from manager on Oct 31, 2023
Thank you for your feedback. Here at Auburn Lodge in Auburn, AL - we appreciate it when our guests let us know about their stay with us. I apologize for not reaching out to you for I had an emergency but after reviewing your way of booking i am unable to give credit .

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from manager on Oct 30, 2023
Thank you for your feedback. Here at Auburn Lodge in Auburn, AL - we appreciate it when our guests let us know about their stay with us.

8/10 Good

robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Game day
Was in town for a ballgame. The room was very clean and nice could have had one more set of towels there was only 2 and there was three of us. The only bad thing was the park lot got loud late at night with young kid pregame partying being it's a motel.
Stayed 1 night in Oct 2023
Response from manager on Oct 30, 2023
Thank you for your feedback. Here at Auburn Lodge in Auburn, AL - we appreciate it when our guests let us know about their stay with us.

8/10 Good

Michelle

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Oct 2023
Response from manager on Oct 31, 2023
Thank you for your feedback. Here at Auburn Lodge in Auburn, AL - we appreciate it when our guests let us know about their stay with us.

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from manager on Oct 31, 2023
Thank you for your feedback. Here at Auburn Lodge in Auburn, AL - we appreciate it when our guests let us know about their stay with us.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Sleep was terrible
The hotel and staff were excellent. The problem was the bed. The frame was evidently made of aluminum, everytime you moved it would make a clunking noise. Also room was not cool enough, like there was a control on it. We prefer to have it cool when we sleep. Rm 112
Stayed 1 night in Oct 2023
Response from manager on Oct 28, 2023
Thank you for your feedback. Here at Auburn Lodge in Auburn, AL - we appreciate it when our guests let us know about their stay with us. We apologize we were not able to please .

10/10 Excellent

Amy

Stayed 1 night in Oct 2023
Response from manager on Nov 16, 2023
Thank you for your feedback. Here at Auburn Lodge in Auburn, AL - we appreciate it when our guests let us know about their stay with us.

2/10 Terrible

Mary Martha

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Oct 2023
Response from manager on Oct 24, 2023
I am sorry you felt the need to give a bad review after our emailing about your missing jacket and after us reviewing the camera I did not view anyone going into your room 112 between your departure and entry of my frontdesk associate going in to get the item (dress that was covered in a bag) when you calledYou may need to check all luggage and possibly the vehicle , your jacket was not taken by any of my staff .we do not employee anyone who are not truthful.

10/10 Excellent

Taniella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised
Stayed 2 nights in Oct 2023
Response from manager on Oct 16, 2023
Thank you for your feedback. Here at Auburn Lodge in Auburn, AL - we appreciate it when our guests let us know about their stay with us.

10/10 Excellent

Ophelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean stay!
They renovated the rooms and they look amazing. The room was clean and smelled good. The front desk staff were friendly and housekeeping was on point everyday. Will be staying here again!
Stayed 4 nights in Oct 2023
Response from manager on Oct 16, 2023
Thank you for your feedback. Here at Auburn Lodge in Auburn, AL - we appreciate it when our guests let us know about their stay with us.

2/10 Terrible

Jennifer

Disliked: Cleanliness, property conditions & facilities
I did not stay at the property because I didn’t feel safe once I arrived. I lost my money because it was the same day as check-in.
Stayed 1 night in Oct 2023
Response from manager on Oct 12, 2023
we have newly renovated rooms and in process of painting the outside of the building as well as one of the safest hotel in Auburn 24 hour cameras and attendant on duty .

6/10 Okay

Matt

Disliked: Staff & service
Stayed 2 nights in Oct 2023
Response from manager on Oct 11, 2023
Thank you for your feedback. Here at Auburn Lodge in Auburn, AL - we appreciate it when our guests let us know about their stay with us.

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disappointing “renovated” cigarette infested room.
Room smells strongly of cigarette smoke. The disappointment, especially after they “waived” a surprising $100 cash smoking deposit. We are non-smokers and as soon as you open the door the room it reaks. Maids knocking on door at 8am when checkout is 11am. Phone rang from front desk shortly after. Let us rest in the room we rented people! Breakfast included was hardly nothing. Toilet seat has burns on it. Refrigerator wasn’t wiped out. Stay was like being in a run down place.
Stayed 1 night in Oct 2023
Response from manager on Oct 9, 2023
We would like to know what room you claim this was please contact hotel with this information .. also you never came to front desk about this and this is not one of our protocols for guest ready check in rooms ..our hotel is a big difference than staying in a run down place

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
It was OK
It was OK.
Stayed 1 night in Oct 2023
Response from manager on Oct 9, 2023
Thank You

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly Surprised
I was pleasantly surprised at how nice the rooms looked. They've been updated with new floors and paint and the bathrooms were nice and clean. My expectations are not high in general for motels where the door opens to the outside world. But I will definitely go back again.
Stayed 1 night in Sep 2023
Response from manager on Oct 5, 2023
Thank you for your feedback. Here at Auburn Lodge in Auburn, AL - we appreciate it when our guests let us know about their stay with us.