Ratings based on 669 Verified Reviews

3.6 out of 5
74% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Heavy traffic.

Posted Dec 3, 2017
My first time in six to be on the wrong side of the building. I-80 means trucking and the noise backed that up all night long. Great staff that delivers every time. Expedia booked the wrong date and I was fortunate to get a room. Now I get billed for a second date? No Bueno since you asked. D Almasi.
Comment from Hotel Management
Dec 7, 2017 by jj, Hotel Management
Sorry for you misunderstanding with expedia. I hope that the staff was helpful in solving your problem
4 out of 5
by A verified traveler

Posted Dec 3, 2017
Thank you for your stay. I think my friends would think this too far away!
Comment from Hotel Management
Dec 5, 2017 by jj, Hotel Management
Thank you for taking the time to comment on your stay
5 out of 5
Recommended
for Everyone
by A verified traveler from auburn ca

Posted Nov 26, 2017
Easy check in. Parking close to hotel entrance.
Comment from Hotel Management
Nov 27, 2017 by jo, Hotel Management
Thank you for your comment. We are glad that everything was enjoyable during your stay
5 out of 5
Recommended
for Everyone
by A verified traveler from oakland, ca

Great value; comfortable stay.

Posted Nov 16, 2017
Was concerned after reading some of the previous reviews, but we were very pleased with everything. Newly painted, nicely furnished, friendly and helpful staff, good free WiFi, fridge and microwave, good breakfast and a great restaurant next door. Exactly what we were looking for on our trip and for an incredibly decent price!
Comment from Hotel Management
Nov 17, 2017 by Joe, Hotel Management
Thank you for your commit about your stay. We are very glad that we made your stay enjoyable.
4 out of 5
Recommended
for Everyone
by A verified traveler from CA

nice hotel close to freeway

Posted Nov 16, 2017
Pros: clean, nice staff
Cons: should be nice if there are a couple bottle of water in the room
Location: I don't know
nice hotel, a little noise from the freeway at night.
Comment from Hotel Management
Nov 19, 2017 by joe, Hotel Management
Dear guest. We do provide water for choice members at check-in but if you would have asked, I am pretty sure the GSA would provide you with a bottle.
4 out of 5
Recommended
for Everyone
by A verified traveler

Fit our needs very well

Posted Oct 28, 2017
Meagan at front desk was very welcoming and promptly came to our assistance with fixing a TV issue. The room was immaculate.
Comment from Hotel Management
Nov 8, 2017 by Liona , Hotel Management
I am happy to hear you had a good experience! I will inform Meagan that you were pleased with her service.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location next to hwy 80

Posted Oct 23, 2017
Pros: Clean and close to family in Auburn.
Cons: The AC/HP heat side only worked on High or cold fresh air. Needs Attention
We stayed three night at this hotel/, The breakfast were very good. and the front desk was very helpful.
Comment from Hotel Management
Nov 8, 2017 by Liona , Hotel Management
I am happy to hear the front desk was helpful! I will draw the Managers attention to the AC vents. Thank you!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 1, 2017
The hotel staff was so friendly and kind. Quick and efficient! Even if everything else was awful, which it wasn't. The two ladies i encountered at the front desk would have made uip for it.
Comment from Hotel Management
Nov 8, 2017 by Liona , Hotel Management
I am so happy to hear the front desk was able to assist with all of your needs! I will thank them for their hard work.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chico, CA

Quality hotel next to freeway and restaurants

Posted Sep 24, 2017
Pleasant stay here for three nights on business trip. Comfortable room with lots of nearby restaurants. Staff pleasant, efficient, professional, and helpful. Definitely will stay again.
Comment from Hotel Management
Nov 8, 2017 by Liona , Hotel Management
I am glad you had a great experience! We will be welcome to house you once again in the near future.
3 out of 5
by marsha

Kindness of strangers

Posted Aug 26, 2017 on Hotels
We were in Auburn for a baby shower. The 6-yr-old GrandGirl was promised some swimming. So we were all very disappointed to find that the pool here was not open. No reason or excuse given. Fortunately, we found a hotel down the road a bit that allowed us to use their pool free of charge, and for the little girl the trip was saved.
Comment from Hotel Management
Aug 29, 2017
Good Afternoon, I am sorry our pool was not open for public use as we were doing some necessary repairs to keep our guests safe. I am glad to hear our neighbors were so kind and hope you will come back and give us another chance. Sincerely, Leslie Smith