Standard Room, 1 King Bed, Non Smoking | Desk, free WiFi, bed sheets
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Reviews of Rodeway Inn

2.5 out of 5
Rodeway Inn
1600 East Highway 280 Bypass, Phenix City, AL

Reviews

6.2
Rating 10 - Excellent. 7 out of 21 reviews" "
Rating 8 - Good. 2 out of 21 reviews" "
Rating 6 - Okay. 2 out of 21 reviews" "
Rating 4 - Poor. 5 out of 21 reviews" "
Rating 2 - Terrible. 5 out of 21 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

6.8/10

Amenities

5.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Jason

Stayed 1 night in Mar 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is newly renovated and everything is new, clean, and spacious. I enjoyed my stay.
Stayed 1 night in Jun 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Michael, Carbondale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022
Response from GM on Apr 26, 2023
Dear Guest, Thank you for your stay with us and your feedback. it is really important to us. we are looking forward to see you in the future. Thank You.

4/10 Poor

John

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
gross room
Room smellled of smoke , tabbaco tar build up on walls, and a pubic hairs in the sink. Front desk person was pleasant and had no issue canceling reservation.
Stayed 2 nights in Oct 2022
Response from Manager on Oct 18, 2022
Dear John,Thank you for taking time to tell us about your experience. Please accept our sincere apoligies.

10/10 Excellent

Jacob

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good budget hotel. The room was clean and in good shape.
Stayed 2 nights in Sep 2022
Response from Manager on Sep 13, 2022
Thank you for your stay with us. We apprecite your feedback and your business. we are looking forward to see you in the future. Thank you.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst stay ever it was nasty the people was rude
Stayed 1 night in Mar 2019
Response from Manager on Oct 7, 2022
I am really disappointed to see your comments regarding your experience. The property has a new ownership and new management since last 5 months. the rooms are fully renovated now. Hope to have the opportunity of seeinfg you back again in the future for more positive experience.Thank You

2/10 Terrible

Martha, Georgia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a terrible hotel I will n
Just to list the things that were wrong: booked a room downstairs and they gave us one upstairs. Going upstairs is a challenge for me since I am handicapped. That air conditioner did not work right. Too hot. Holes in the drapes. Toilet needed a new wax ring every time you used it. It would rock back and forth. Since I was evacuated because of Matthew I needed internet to keep in touch with family. We had no internet for all three nights. Beetle bugs we spent time killing them not a pleasant thing. I should receive a refund for my trouble. Also the man who checked us in did not speak English and each person checking in had to write their name down. He received a call and asked a guy checking in to speak to the person and write down what they said. Horrible experience. You need person on the desk who speaks English. I also went down the next morning and the girl said nothing could be done until Monday.
Response from Manager on Oct 7, 2022
I am really disappointed to see your comments regarding your experience. The property has a new ownership and new management since last 5 months. the rooms are fully renovated now. Hope to have the opportunity of seeinfg you back again in the future for more positive experience.Thank You

6/10 Okay

T, Georgia

Ok for the price
The room was "OK" for the price - the only complaint was the smell - we requested a non smoking room on purpose - because we knew we were at an older hotel - but the smell of the room when you first walked in was pretty bad - kind of a musky - sour carpet smell - Our friend was in a different room, so we walked in his room and the smell was not near as bad.... The desk clerk was friendly, but very hard to understand, made communicating difficult
Response from Manager on Oct 7, 2022
I am really disappointed to see your comments regarding your experience. The property has a new ownership and new management since last 5 months. the rooms are fully renovated now. Hope to have the opportunity of seeinfg you back again in the future for more positive experience.Thank You

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Nosy personnel
Hotel is Over priced cable kept cutting out. Front office personnel was nosy when curtains were open. Was clean
Response from Manager on Oct 7, 2022
I am really disappointed to see your comments regarding your experience. The property has a new ownership and new management since last 5 months. the rooms are fully renovated now. Hope to have the opportunity of seeinfg you back again in the future for more positive experience.Thank You

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blood stains, dirty, broken.
I have been in worse hotels. I'd give this place a 1.5 star rating. There were blood stains on the box spring, and on the door jam to the bathroom. The safety rail in the bath tub was broken. There was an iron burn on the carpet but no iron or ironing board. The carpets needed a good vacuuming. Good thing I just needed a place to sleep.
Response from Manager on Oct 7, 2022
I am really disappointed to see your comments regarding your experience. The property has a new ownership and new management since last 5 months. the rooms are fully renovated now. Hope to have the opportunity of seeinfg you back again in the future for more positive experience.Thank You

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
I asked for a non smoking room and they gave me a smoking room. The carpet was ripped up. The people working at the front desk were mean and inconsiderate.
Response from Manager on Oct 7, 2022
I am really disappointed to see your comments regarding your experience. The property has a new ownership and new management since last 5 months. the rooms are fully renovated now. Hope to have the opportunity of seeinfg you back again in the future for more positive experience.Thank You

4/10 Poor

Debra, Lindale, GA

Disliked: Cleanliness, property conditions & facilities
not impressed
The only thing going for this hotel for me was it's convenient location. The carpet was frayed in several places, the shower curtain had pink mold around the bottom, and the toilet rocked loudly when sat upon. The door lock looked as though it had been broken into before and repaired. We felt fairly safe once we were inside the room and triple locked, but outside didn't feel very safe. I don't think I would stay here again unless I was desperate. I would definitely NOT recommend it to friends.

6/10 Okay

Ashley, Savannah, GA

Disliked: Cleanliness, property conditions & facilities
Road Way Inn Review
It was a last resort in my price range in that area. next time i will plan ahead better and choose a better hotel.

8/10 Good

SHALLISA, Memphis, Tn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I WAS IMPRESSED!!!
I REALLY ENJOYED MY STAY!!!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort
Do Not Stay Here!
Roaches, stained sheets, dirty floors, flat pillows, hairs in the bath tub, shower, and bathroom, broken shelves, sketchy neighborhood, dirty lobby, broken pictures on the wall. Stay away. There are plenty of nice hotels in the area, so don't stay in this one.

4/10 Poor

Rod

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice people but....
We paid extra for the Jacuzzi Room. The unit worked one time. For two days there was not any hot water available in the shower, but the tub had hot water. The people where very nice, but I will stay somewhere else the next time we go to the Ft. Benning area.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok location but horrible staff
Checking in took 15 minutes. The staff was very slow and we had to ask several times just to get our credit card back. They seemed confused.... Maybe it had something to do with the extreme heat in the reception.. The room was relatively clean, but it reeked of smoke even though it was I non smoking rooms.
Response from Manager on Oct 7, 2022
I am really disappointed to see your comments regarding your experience. The property has a new ownership and new management since last 5 months. the rooms are fully renovated now. Hope to have the opportunity of seeinfg you back again in the future for more positive experience.Thank You