Ratings based on 293 Verified Reviews

4.2 out of 5
77% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Very kind and helpful staff and nice unit

Posted Dec 27, 2017
I had to travel to New Zealand for the desarda hernia surgery that Australian surgeons are too backwards to do and was not looking forward to post-op recovery in another country. The staff here are outstanding, kind and very understanding. The unit was very nice and yes there was some noise from parties but it was just before Christmas. Almost anything you need is walking distance. I highly recommend the Quest on Queen!
Comment from Hotel Management
Dec 28, 2017 by Manager, Hotel Management
Thank you for your kind words Mr Madon, it is much appreciated by our entire team. We all wish you a speedy recovery and Happy New Year from the entire team at Quest on Queen!
4 out of 5
Recommended
for Everyone
by A verified traveler from nz south island

Right in CBD

Posted Dec 25, 2017
Nice apartment with very helpful staff. Stay spoilt a bit only by noise at night from partygoers moving around bars till after 3am.
Comment from Hotel Management
Dec 28, 2017 by Manager, Hotel Management
Thank you for taking the time out to provide us with your valued feedback. We sincerely regret the disturbance caused, however unfortunately we cannot control the noise from other premises around our hotel as much as we attempt to control it. We would love to welcome you back at Quest on Queen again!
4 out of 5
Recommended
for Couples
by A verified traveler from Wellington NZ

In the heart of the city

Posted Dec 18, 2017
Good central apartment, easy to get to on the Skybus transport from the airport. Can walk to all the major places, Viaduct harbour, Britomart, shopping. We went to a concert at Mt Smart Stadium and public transport to get there was easy & well organised to get to, there and back. Only minus is the noise from the bars below and the cooking fat smells out on the balcony. Ear plugs are provided though!
Comment from Hotel Management
Dec 20, 2017 by Manager, Hotel Management
Thank you for taking the time out to provide us with your valued feedback. We sincerely regret the disturbance caused, however unfortunately we cannot control the noise from other premises around our hotel as much as we attempt to control it. We would love to welcome you back again at Quest on Queen!
5 out of 5
Recommended
for Everyone
by A verified traveler from sydney, Australia

Great location

Posted Nov 20, 2017
Hotel is located only a short walk from the ferry terminal. The appartment was well laid out and had a functional kitchen and barthroom.
Comment from Hotel Management
Nov 24, 2017 by Manager, Hotel Management
Thank you for taking your time out to review our property, it is greatly appreciated! We are very pleased to know that you found your stay comfortable with us, we would love to welcome you back again very soon!
4 out of 5
by A verified traveler from wellington nz

Posted Oct 23, 2017
Nice clean hotel and close to downtown Auckland and transport. However located very close to Fort Lane where there is a bar with very loud music. We were there on a Saturday night and the music went to 1.00 am then lots of yelling etc from patrons after that. The hotel even provide ear plugs, so that tells you how loud it can get if you have a room looking over this lane.I would have to seriously consider staying here again just for that reason, which is a shame.
Comment from Hotel Management
Oct 27, 2017 by Manager, Hotel Management
Thank you for your feedback, it is much appreciated. We sincerely regret the disturbance, however due to our prime CBD location, there can be extra street activity on weekends, as much as we attempt to contain it. Please do let us know next you plan a visit to Auckland, we will certainly try our very best to allocate you a quieter room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great central location

Posted Oct 15, 2017 on Lastminute
Pros: Clean, central location
Cons: Lift was pretty slow
Location: Central city Auckland, everything's close. Supermarket very close a bonus
Great central cit location. ear plugs provided as when you stay in downtown city you expect noise. If you want a quiet night go someplace else. Very clean, lovely balcony, full amenities, kitchen and laundry, great
Comment from Hotel Management
Oct 21, 2017 by Manager, Hotel Management
Thank you for your feedback, it is much appreciated! We would love to welcome you back at Quest on Queen!
5 out of 5
Recommended
for Everyone
by A verified traveler from Wellington, New Zealand

Great location

Posted Oct 12, 2017 on Wotif
Value for money, generous size apartment. Will be our 1st choice to stay here when in Auckland.
Comment from Hotel Management
Oct 16, 2017 by Nikita, Hotel Management
Thank you very much your kind words. We will look forward to have you with us again in the near future.
5 out of 5
by June M

Fully functional home base in the CBD

Posted Oct 6, 2017 on Hotels
Beautifully laid out apartment with all the equipment to support a lengthy or short stay. Excellent position in mid CBD. Cleaning staff respectful and very helpful as I was unwell during my stay
Comment from Hotel Management
Oct 8, 2017
Thank you for your feedback, it is greatly appreciated. We are very happy to hear that you found your stay conformable with us. We will certainly pass this on to our housekeeping staff! Please do let us know the next time you plan a visit to Auckland, we would love to welcome you back at Quest on Queen.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 27, 2017 on Wotif
Great central motel, balcony, washing machine & dryer, comfortable bed.
Comment from Hotel Management
Oct 4, 2017 by Nikita, Hotel Management
Thank you very much for your comments, it is very much appreciated. We will look forward to having you with us again in the near future.
3 out of 5
by A verified traveler

Very noisy at night.

Posted Sep 7, 2017
Pros: Fabulous staff!
Cons: Refer above
Earplugs were provided beside the bed but I would encourage the hotel to invest in sound proof windows. I am staying in the hotel in a fortnight and have asked for a quieter room. Will report in again after that.
Comment from Hotel Management
Sep 9, 2017 by Manager, Hotel Management
Thank you for your feedback, it is greatly appreciated. We sincerely regret the disturbance. Our our prime downtown location can mean extra street activity on weekends, as much as we attempt to contain it. We will certainly try our very best to allocate a quieter room for you. We are looking forward to welcoming you again!