Ratings based on 380 Verified Reviews

4.6 out of 5
96% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and accessible

Posted Jun 30, 2017
Excellent , check in and out very easy. It's an apartment style where you can get everything that a long stay could provide. Washer dryer, refrigerator, oven, dishwasher, microwave and best of all is the view from our room is the harbor.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 30, 2017
Nice stay. Close to the Waterfront and central city.
Comment from Hotel Management
Jun 4, 2017 by Kesh, Hotel Management
Dear Guest We appreciate your comments regarding your recent stay and are delighted that you had a nice experience enjoying the hotel and location. Thank you for staying with us. Kind regards Kesh Nand Operations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Palmerston North

Spacious rooms with harbor view

Posted May 14, 2017
Pros: as above
Cons: as above
Location: as above
This was the 2nd time I have stayed. 1 year between visits but still the road works continues outside the Hotel which is very noisy. Too much noise to enjoy sitting on the balcony looking at the view. Rooms are spacious and comfortable with great amenities, laundry, stereo, robes etc. Our room was very clean but looking a little tired with a few chips, and dents noticed. I would stay again however, close to Britomart and waterfront, lovely pool, spa as well.
Comment from Hotel Management
May 27, 2017 by KN, Hotel Management
Dear Guest Thank you for taking the time to comment. Unfortunately we do not have any control over the road works as it is an upgrade of the city's rail link network which may take some time to complete. I am glad that you enjoyed the room and amenities. Thank you again for your feedback and loyalty and we hope to see you again. Kind regards Kesh Nand Operations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 9, 2017
A great hotel in a great location. Central to everything. Wonderful!
Comment from Hotel Management
May 27, 2017 by KN, Hotel Management
Dear Guest Thank you for your great review of our hotel. We are glad that you had a wonderful experience and we hope to welcome you back again in near future. Kind regards Kesh Nand Operations Manager
4 out of 5
by A verified traveler

Carpet needs to be changed

Posted Apr 14, 2017 on Hotels
The carpet needs changing dirty even if the cleaners clean it it won't do change the carpets !!!!!!!
Comment from Hotel Management
Apr 23, 2017
Dear Guest Thank you for taking the time to comment regarding your recent stay with our hotel. I am sorry to hear that the carpet in your room was dirty. We have engaged a professional contractor to carry out a deep clean of all our carpets and will begin immediately. We appreciate your constructive feedback and thank you for staying with us. Kind regards Kesh Nand Operations Manager
4 out of 5
by Dawn

Convenient location and clean, spacious apartment.

Posted Mar 22, 2017 on Hotels
We stayed 4 nights on the 18th floor with great views. Everything was excellent except that our room faced Albert St. There was a loud steady noise from nearby cooling (?) equipment, 24/7. It was only bothersome when the sliding glass doors to the large balcony were opened.
4 out of 5
by MerryMag from Singapore

Location very near the Via Duct & Marina

Posted Mar 17, 2017 on Hotels
Sebel has good sized rooms, clean and good for people staying for more than 2 nights. There is a kitchenette, washing machine n dryer. I stayed for 3 nites and room with great view of Via Duct and sea. Location close to SkyCity, Catherdral, restaurants, supermarket and Queens Street.
5 out of 5
Recommended
for Everyone
by A verified traveler from h

Posted Mar 1, 2017 on Lastminute
Awesome outlook over Auckland Harbour, Loads of space and self contained
3 out of 5
by Cindy J

Tired

Posted Jan 22, 2017 on Hotels
Get details on how to get into the place, roadworks and if you are unfamiliar with where it is can take a while to work out how to get into the place. Take your ear plugs unless your an early riser as the construction will wake you up early. Check the pool if you are able to use it. The views were amazing and enjoyed watching the boats coming and going.
5 out of 5
by L

This traveler left a rating score only Posted Jan 20, 2017 on Hotels