Ratings based on 1,937 Verified Reviews

4.4 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Auckland

Nice hotel in Auckland city

Posted Jul 21, 2017
Pros: the space and room lay out -
Cons: maybe customer service and the processes around somethings so staff don't say one thing then another says it can be done etc.
Location: location was great close too Auckland city and sky city for dinner
I had an amazing time staying at the Waldorf - however it was abit frustrating communicating with the hotel stuff - being told different things and by different staff - one of which wasn't very pleasing - but all other staff were amazing,
5 out of 5
Recommended
for Families
by A verified traveler

Posted Jul 19, 2017
Was a great room for a family - we had two young kids, was very close to amenities. Would recommend.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Spark Arena

Posted Jul 18, 2017
Loved the convenience of being near Shout Conference
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 17, 2017
Nice stay, good location to town and the harbour, close to restaurants. Overall a positive stay and good value property.
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Close to Spark Arena

Posted Jul 15, 2017
Walk to spark arena in 3 minutes. Easy access to hotel. Spacious 2 bedroom apartment, 1queen room a bit small but was ok for us can't lock glass sliding panel door has a drape for privacy, 2nd bedroom 2 singles spacious room large enough to fit in a 3rd rollaway if needed. Bed comfortable, clean, modern. Went in winter no electric blankets but apartment is so warm you don't need them. Central heating and added hot/cold air con if needed. When windows are closed you can't hear road noise. Friendly and helpful staff. Good size fridge with freezer, kitchen was practical and clean, family apartment but only had 3 chairs around dining table. TV a bit small would be better if it was 2 sizes bigger. Small gym but worked well with attached bathroom facilities, guest also have access to a fully eqipped gym and lap pool but this is not on premises. Overall I would stay here again, 9/10.
5 out of 5
Recommended
for Couples
by A verified traveler from sydney

Location and comfort

Posted Jul 10, 2017
Pros: Studio had laundry and kitchenette was very modern and nice.
Cons: Couch was not very comfy
Location: Supermarket in next street, walk to wharf for harbour cruise and shopping
Easy walk to shops and wharf. Spacious and well equiped studio. We would stay here again
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice spacious room, good location!

Posted Jul 7, 2017
Free upgrade. Free wifi. Love the really spacious and clean room. Ample amenities including washer and dryer! Nearby eateries and real close to a big supermarket!! Excellent choice of stay. Would definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfectly located close to Spark Arena for events

Posted Jul 3, 2017
Pros: Self catering modern, clean apartments close to Spark Arena. You can even get takeaways delivered to the hotel.
Location: We've stayed at this hotel a couple of times as it's really close to the Arena. Parking is really easy and a short walk to the reception.
The perfect place to stay for events at Spark Arena. Spacious, clean and modern apartments close to restaurants, takeaways and super market.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location and facility

Posted Jul 2, 2017
Had a one night stay and have to say the room was immaculately presented with great facilities. Located in a good location close to Auckland central with good access and parking I can highly recommend the Waldorf
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Good location, near bus stop and train station.

Posted Jul 2, 2017
If you used to Asian Hotel services, don't expect the same here. However this is the best hotel you can get in NZ or Aussie with that price. The room was clean, kitchen was nice and had almost everything you need. The thing I like the most was soundproof windows. I got an upgrade to 2 bedrooms which had a street view, but once you shut the windows, you hardly hear anything. The Aircon/heater was a bit noisy but with this cold weather, at night I turned it off and slept without heater through out the night and it was fine with their comfy blanket. The Internet wifi can be an issue at high floors, if you experienced like this just come down stairs or call the front desk, they will give you an extra wifi modem to enhance the connection and you will be ok. Overall, it was a nice experience at Waldorf, will come back again!