Ratings based on 143 Verified Reviews

4.5 out of 5
90% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Tucson, AZ

Nice hotel away from downtown congestion

Posted Feb 4, 2017
Pros: Newly remodeled and clean. Very spacious, large living area and separate bedroom
Stayed here to be north of Auckland to beat weekend traffic heading to the Northlands. Hotel is going through renovation but we heard no construction noise. Our room had recently been done and was very nice. Not everything got replaced but the room, or I should say rooms, were very clean and spacious. Not a lot of restaurant choices within walking distance. If you enjoy Chinese, Japanese, Thia cuisine then you would be very happy with the possibilities.
4 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Very Nice Motel

Posted Feb 4, 2017
Nice Motel so close to Motorway; bus station to save you taking car into city centre; plenty restaurants around mostly Asian food - we went to the pub food good. Close to lovely sandy bays where we had breakfast and lunch. Excellent location would definitely recommend.
4 out of 5
Recommended
for Everyone
by A verified traveler from Waikato NZ

Great for all immenties

Posted Nov 25, 2016 on Wotif
Cons: Managers were a bit harassed and very busy, and it showed.Perhaps needs someone on front counter when they have a conference booking?
Easy to book, and check in. Clean and tidy room . Only one wee small problem, as we were due to leave early the next morning, the manager seemed to make it sound like a hardship when I asked to pay on the night prior to departure and ask for a receipt. Her answer to my query was, because we do it in the morning.She looked tired , and admitted her and hubby worked long long hours, perhaps that is why a simple easy fixed request wasn't happily accepted?? Otherwise all good for a stay. X fingers you can get more staff in lead up to yr busy season. All the best.
Comment from Hotel Management
Jan 3, 2017 by Maree, Hotel Management
Hi Lyndal, thank you for your comments which will be taken in to consideration . Yes it is a very busy time for us and all staff. The only problem with paying the night before is that you will not receive an invoice until you check out and we find many customers prefer the invoice. I will look in to this. Regards Maree and Dave
5 out of 5
Recommended
for Everyone
by A verified traveler from Bay of Plenty

Lovely and child friendly

Posted Sep 25, 2016
We were greeted with a smile (Bonus). The rooms were very large, super clean, beds very comfortable. Free WIFI and everything you would need for a comfortable stay. Parkig is free and you can see your car from the room window which was comforting for us country bumpkins who were a little uneasy about leaving our car so far away. We also had our energetic 2 year old boy with us who loved the spa bath and because the rooms were so big, was happy to play around the room. He was also pressing reception buzzer constantly (playing games) and the reception never once were nasty to him about it (which we have had before). Top place.
Comment from Hotel Management
Jan 3, 2017 by Maree, Hotel Management
Hi Nicole, thank you for your kind comments. Would love to have all the family back with us again. Regards Maree and Dave
5 out of 5
by Judith from Hastings

Posted Aug 30, 2016 on Hotels
The room was fantastic. We had a wheelchair room as my husband has movement problems. The cleanliness of room and front foyer was fantastic. The front desk people were very friendly and helpful. The domestic staff were very polite. We will stay at this motel again if visiting the north Shore.
Comment from Hotel Management
Jan 3, 2017 by General Manager, Hotel Management
Hi Judith, thank you for your comment , it is always pleasing to no what guests have to say in regard to us and the rooms. Will pass this on to all my girls. Regards Maree and Dave
4 out of 5
by A verified traveler

very comfortable

Posted Aug 22, 2016 on Hotels
excellent service
Comment from Hotel Management
Jan 3, 2017 by General Manager, Hotel Management
Thank you great to see this !!! Regards Dave and Maree Bonner
5 out of 5
by Benjamin

Posted Jul 26, 2016 on Hotels
Comment from Hotel Management
Jan 3, 2017 by General Manager, Hotel Management
Hi Benjamin, thank you very much for the rating will pass this on to all staff. Regards Dave and Maree
5 out of 5
Recommended
for Everyone
by A verified traveler from Whangarei NZ

Posted Jul 23, 2016 on Wotif
Pros: Close to everything. Clean and affordable
Location: Tenpin bowling and games center just around the corner. Great restaurants in 5km radius. awesome shops for next morning shopping!!
We absolutely loved our stay! Friendly, clean and best price!! Free undercover parking. Free Wifi. We were really impressed by the room size and the King bed and Spa bath was an amazing extra we didn't expect. Now we have a place to stay whenever we visit the Northshore - home away from home!!
Comment from Hotel Management
Jan 3, 2017 by Maree, Hotel Management
Hi Minette, thank you so much for the great review. Always a pleasure to make sure all guests are looked after and are happy with our Motel. Hope to see you again. Regards Maree and Dave Bonner
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 16, 2016
Cons: One window did not close properly so noise from car park was a little disturbing.
Room was clean and tidy. Bathroom door handle was loose on the outside and felt like it might fall off, it didn't though. Bed was a bit hard but we did sleep ok.
Comment from Hotel Management
Jan 3, 2017 by Maree, Hotel Management
Dear Guest, have had the window fixed sorry about that. Have also checked door handle and repaired . Sorry about the bed !! I guess we cant please every one all the time. Hopefully next time we get the bed correct. Regards Maree
4 out of 5
by Jodie from Lower hutt

Great business stop

Posted Jul 8, 2016 on Hotels
Great stay for two nights for a nearby conference. Excellent variety of eating places to choose from for dinner.
Comment from Hotel Management
Jan 3, 2017 by General Manager, Hotel Management
Hi Jodie, thanks for the review Hope to have you back in the future. Regards Dave and Maree .