Great for all immenties
Posted Nov 25, 2016 on Wotif
Easy to book, and check in. Clean and tidy room . Only one wee small problem, as we were due to leave early the next morning, the manager seemed to make it sound like a hardship when I asked to pay on the night prior to departure and ask for a receipt.
Her answer to my query was, because we do it in the morning.She looked tired , and admitted her and hubby worked long long hours, perhaps that is why a simple easy fixed request wasn't happily accepted??
Otherwise all good for a stay. X fingers you can get more staff in lead up to yr busy season. All the best.
Comment from Hotel Management
Jan 3, 2017 by Maree, Hotel Management
Hi Lyndal, thank you for your comments which will be taken in to consideration . Yes it is a very busy time for us and all staff. The only problem with paying the night before is that you will not receive an invoice until you check out and we find many customers prefer the invoice. I will look in to this.
Regards Maree and Dave