Ratings based on 114 Verified Reviews

2.9 out of 5
54% of guests recommend
2.9 Room cleanliness
3.3 Service & staff
2.7 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Very central...easy to walk to everything I wanted

Posted Feb 15, 2017
Staff was very helpful. Was able to book the tours I wanted right there at the desk. Room was comfortable and clean. Had to walk down the hall to get to bathroom and shower, but worked out fine.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 11, 2017
Nice staff. Nice bathrooms Not noisy. Great location
4 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Nice Hotel, Close to all main activities

Posted Feb 7, 2017
Pros: Convenience
Cons: WIFI was really bad
Location: Near Vector Arena, Sky Tower, Wharf etc
The hotel was well kept, and clean. The staff were extremely welcoming, and friendly.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great Location

Posted Jan 27, 2017
Staff very helpful. Location great. Room had no windows and bathrooms and showers were a little dirty.
2 out of 5
by A verified traveler

Good location

Posted Jan 13, 2017
Location is very good but the room is too small ! There is no windows in the rooms ! Too noisy at night . Not suitable for family travelers .
2 out of 5
by A verified traveler from NZ

Disappointing

Posted Jan 7, 2017
Took 30mins to check in. Only one staff on counter and a que. second staff member appeared but stated was too busy. Then key cards wouldn't work and had to wait again. Meant 45 mins to lining up to eventually getting into room. Room service just barge in and open door even when told no thanks or not ready (twice but sub English speaking staff). Place is run down and not comfortable. Price paid is way too much. Add in parking in nearby cheapest car park and could have had a lovely hotel room with parking for same price.
2 out of 5
by A verified traveler

Loud and cold

Posted Dec 21, 2016
Central A/C that cools the whole night, very loud so take some earplugs.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 13, 2016
Was happy with room for cost.good customer service. Did not like the long queues at reception staff tool time to react to the long queue. Took a while to proccss check out.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 13, 2016
For a hostel it was good. Great location!! Nice staff. Room was clean bed was comfortable.
1 out of 5
by A verified traveler from Christchurch NZ

Awful place

Posted Dec 11, 2016
Pros: Staff were trying very hard
Cons: Fix the lifts and bathrooms and think about charging a decent rate that backpackers and those on low incomes can afford.
Location: Central
I wouldn't recommend this hostel. Not enough toilets and showers for the number of guests the bathrooms were in bad repair and carpet wet. The lifts were out of order and were the only way to access the floors so it took ages to get anywhere. The staff were trying hard but the facilities was not up to scratch. WiFi is free all over the world, even in the third world so charging a relatively high rate for it is a joke. The owners were obviously trying to screw as much money out of the guests as possible, charging for late check out and wifi on top of already expensive rates for this type of place. Bed was uncomfortable and lumpy and room very small. Don't stay here