Ratings based on 335 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
83% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from mangawhai

Great service, beds good, more quiet than I expect

Posted Sep 19, 2016
Great service, friendly, efficient, generous with late check out, beds good. Missed a decent table and there was only 1 chair. Shower nice strong and hot. Will be Back, thx!
4 out of 5
by A verified traveler from Auckland

Good location for Remuera, Newmarket etc. Nice big

Posted Sep 19, 2016
Pros: Spacious rooms. Good location. Fair value for money.
Cons: Cleanliness - it needs someone with a sharp eye to walk around and see areas that need improving.
Very happy, but place is showing some signs of being unloved and a bit run down and dirty in places. Having said that, we enjoyed our stay and would stay again.
4 out of 5
by A verified traveler from j

Nice motel

Posted Aug 10, 2016
Nice n clean. I did have shower problems but the was sorted very fast.
Comment from Hotel Management
Sep 1, 2016 by Lola, Hotel Management
Good evening, Thank you for taking the time to share your comments following your recent stay. I am pleased we were able to get your shower problem fixed in a timely manner for you and that you enjoyed your stay with us. We look forward to welcoming you back next time you are in Auckland. Warm regards Lola
3 out of 5
by A verified traveler from NZ

Comfortable

Posted Jul 24, 2016
Our stay was good. Unit clean. Nice linen on beds was great. Sink was the smallest I've ever seen. I do think it's quite pricey for what it is though.
Comment from Hotel Management
by Lola, Hotel Management
Hi Michelle, Thank you for sharing your comments following your recent stay. We are pleased that you were satisfied with your stay. We have taken note of your comments relating to price. We hope we have the opportunity to welcome you back next time you are in Auckland. Warm regards Lola
4 out of 5
by A verified traveler from Rangitikei, NZ

Good value-for money hotel

Posted Jul 19, 2016
Pros: Great location. Great staff. Good public transport
Cons: Maybe check the room telephones?
In town for a short time. Good location. Easy to find and very close to public transport. We arrived late, and this wasn't a problem. Staff were really helpful, and let us keep our car in the car park on check out day until we were ready to pick it up - big bonus given parking prices and availability in Auckland! Really comfortable bed with a good sized room for two. Only downside was some noisy room neighbours at 2pm in the morning. The phone didn't work so couldn't ring reception. But as it turned out, it got dealt with within half an hour of us becoming aware of it.
Comment from Hotel Management
by Lola, Hotel Management
Good evening, Thank you for sharing your comments with us following your recent stay. I am thrilled that you enjoyed your stay and that we able to take care of your car for you on your check out day. The team and I enjoy being able to receive feedback such as yours and knowing that sometimes the little things like taking care of your car really do matter. I am pleased we were also able to take care of the noise from neighbours so that you and your family got a good night's sleep. Thank you for bringing up the phone issue. We look forward to welcoming you back next time you are in Auckland. Warm regards Lola
3 out of 5
by A verified traveler from New York

Great central location

Posted Jul 18, 2016
I stayed for 5 nights. Guests are relatively pleasant and friendly so as the staff. A bit noisy in the weekend as expected plus there is not much sound proof with the building. Very clean but cleaning staff do not have time consistent especially twice I have to asked in late afternoon for room cleaning. Reception staff are very hospitable.
Comment from Hotel Management
by Lola, Hotel Management
HI Wil, Thank you for sharing your comments following your stay. We are delighted that you enjoyed your stay. We have addressed the room cleaning times with our housekeeping team and I thank you for bringing this to our attention. We hope you will consider staying with us next time you are in Auckland. Regards Lola
3 out of 5
by A verified traveler

Disappointing

Posted Jul 17, 2016
Good size room and staff pleasant but room smelt badly and broken tiles etc needing repair.
Comment from Hotel Management
Jul 22, 2016 by Lola, Hotel Management
Good afternoon, Thank you for your feedback following your recent stay. My sincere apologies for the unsatisfactory standard of your room. I have addressed the issues that you mentioned and I thank you for bringing this to my attention. I hope we have the opportunity to welcome you back next time you are in Auckland and provide you with accommodation of a higher standard. Warm regards Lola
5 out of 5
by A verified traveler

3 last min rooms for six

Posted Jul 9, 2016
Easy check in..easy check out. All rooms were clean comfy spacious...near each other and could easily accommodate the 6 of us to hang out together in one room. Over all very pleased with our stay.
Comment from Hotel Management
Jul 22, 2016 by Lola, Hotel Management
Good afternoon, Thank you for taking the time to share your comments following your recent stay. We are please that you enjoyed your stay and we were able to accommodate rooms all together. We look forward to welcoming you back next time you are in town. Warm regards Lola
5 out of 5
by A verified traveler

Posted Jun 26, 2016 on Wotif
Friendly, helpful staff. Clean and comfortable. Good location.
Comment from Hotel Management
Jul 22, 2016 by Lola, Hotel Management
Good evening, Thank you for sharing your comments with us following your recent stay. We are pleased that you enjoyed your stay and our location ideal. We look forward to welcoming you back next time you are in Auckland. Warm regards Lola
5 out of 5
by Claire

Posted Jun 19, 2016 on Hotels
Comment from Hotel Management
Jun 30, 2016 by Laurence, Hotel Management
Hi Claire, Thank you for taking the time to rate us following your recent stay and the amazing 5 stars. I am delighted that you enjoyed your stay and I look forward to welcoming you back to stay next time you are in Auckland. Warmest regards Lola