Dear JoanneThank you for your credit score of 5 out of 5.We are very glad you had a pleasant stay and we hope to see you again here soon.Have a lovely day!

Dear KerynThank you for your feedback.We are glad you had a lovely stay!Regards

Dear AngelaThank you for your feedback.We are glad you had a lovely stay!Regards

Dear TrudiThank you for your feedback.We are glad you had a lovely stay!Regards

Dear MonicaThank you for your feedback.We are glad you had a lovely stay!Regards

Dear HonghaiThank you for your feedback.We are glad you had a lovely stay!Regards

Dear NormanThank you for your feedback.We are glad you had a lovely stay!Regards

Dear KevinThank you for your feedback.We are glad you had a lovely stay!Regards

Dear AshleighThank you for your feedback.We are glad you had a lovely stay!Regards

Dear GaryThank you for your review.We are sorry to hear that you didn't like that you had to pay a bond but please be aware that every establishment requires ID and credit card nowadays. If you don't have a credit card a bond is required at check in.When you first make a booking, it will ask you to please refer to payment policy for charges. If you click on this, it will clearly outline the extra fees/charges and it clearly states there as well that if you wish to enquire to contact the motel directly. Thank you for staying with us and we hope you will have a lovely day

Dear CandiceThank you for submitting a review for our property.We are very glad you had a pleasant stay and we hope to see you again very soon.

Dear JosephThank you for submitting a review for our property.We are very glad you had a pleasant stay and we hope to see you again very soon.

Dear LoganThank you for your review. We are very glad you had a pleasant stay.We hope to see you again soon.Regards

Dear YingThank you for a score of 4 out of 5 for our property.We hope to see you again soon.Thanks

Dear JoeleenThank you for a score of 4 out of 5 for our property.We hope to see you again soon.Thank you

Dear MichaelThank you for a score of 5 out of 5 for our property.We hope to see you again soon.Thank you

Dear NapolioneThank you for a score of 5 out of 5 for our property.We hope to see you again soon.Thank you

Dear LynneThank you for your feedback. We apologize if we didn't meet your expectations. We would love to hear from you what we can do to improve our services and facilities.Kind Regards

Dear VeronicaThank you for your feedback regarding your recent stay.We are glad you had a pleasant stay with us and we hope to see you again soon.

Dear WendyThank you for the credit score of 4 out of 5

Dear JazelThank you for a score of 5 out of 5 for our property.We hope to see you again soon.Thank you

Dear MaaThank you very much for your review of our property and giving us a 5 out of 5 credit score.We are glad you enjoyed your stay and we hope to see you back here again soon.

Dear HardeepThank you for your feedback and giving our property a 10 out of 10 credit score for your stay.We are very glad you had a pleasant stay and we hope to see you again soon.

Dear JasonThank you for your feedback. We are very sorry to hear that you didn't enjoy your stay however please note the type of room you chose was a Kitchen Triple Room which is not a suite. We do have suites available but you didn't choose that option.Thanks

Dear RebeccaThank you so much for your feedback.We are very glad you had a pleasant stay.

Dear PatriciaThank you for your feedback.Please do let us know what we can improve in order for all our guests to have a pleasant stay.Thanks

Dear TongThank you for a credit score of 5 out of 5 for our property.We are very happy that you enjoyed your stay with us and our facilities and rooms were suitable for you and your family.Hope to see you again very soonThanks

Hi MarthaThank you for your credit score of 4 out of 5.We are glad you had a pleasant stay and that our parking facilities was ideal for your stay.Thank you

Dear NigelThank you for a credit score of 4 out of 5.We hope to see you again soon.Thank you

Dear NatashaThank you for submitting a review regarding your recent stay.We are glad you had a pleasant stay except for the noisy neighbours. We have noted the items of concern and have addressed it with the department concerned.Thank you

Dear DaveThank you for a credit score of 4 out of 5 for our property.We are glad that you enjoyed your stay due to the location and that our staff were helpful.

Dear HeidiThank you for submitting a credit score for our property. We hope you had a pleasant stay.

Dear ElizabethThank you for the credit score.We hope you had a pleasant stay.

Hello LizaThank you for giving us a 4 out of 5 score.We are glad you had a pleasant stay and we hope to see you again soon.

Dear GeoffThank you so much for your feedback.We are very glad you had a pleasant stay apart from the room keys. Unfortunately we have a new key card system in place therefore it has caused some keys to not work but we are slowly addressing these problems so it doesn't inconvenient our guests.

Good morning MavisThank you very much for your feedback.We are very glad you had a pleasant stay and that you had a good sleep in our comfortable beds.Hopefully we will see you very soon.Regards

Hi CoralThank you for your feedback.We aim to provide you with good service and your feedback helps us improve our services and facilities for the comfort of all our guests.Regards

Dear JacquiThank you for your review regarding your recent stay.We are sorry that your booking wasn't in the system when you checked in. We will check with the channel manager and our system manager as to why this occurred. As for the staff member attitude, please accept our apologies as our purpose is to give all our guests the best customer service. We will be addressing this with the staff member concerned.Regards

Hi AkiYour booking was done through Expedia. You came on the 10th of August and said you had a booking in which we advised you we don't have a booking under your name in the system to arrive on the 10dth of August, you didn't mention anything to us about a cancellation. On the 17th of August, we had a booking for you. You did not show, we didn't receive any cancellation nor any correspondence from Expedia regarding a cancellation. We charged 1 night's accommodation as per hotel policy. It's obvious you made a mistake with your booking dates and instead of checking your confirmation email from Expedia to confirm your dates, you assumed that our staff can read minds and therefore will cancel your reservation. Out of good faith, we advised you that we will use your payment as a credit for when you can come stay with us as we have been charged commission on your booking therefore we were unable to refund. Please note this is not our normal procedure. We don't appreciate you giving us a 1 out of 5 just because you made a mistake with your dates. Regards

Good morning SingThank you for giving us a 5 out of 5 review score. We are glad you had a pleasant stay and that our staff members were helpful and the rooms were spacious.We hope to see you again soonRegards

Good afternoon MelissaThank you for your score review of 4 out of 5.We are glad that you had a pleasant stay and hope to see you again sometime soon.Regards

Hi AnthonyThank you for your review. We will take this onboard to improve the facilities for our guests.Regards

Hi Tara, Thank you for taking time to post a review for us. We are pleased to see you had a wonderful stay with us at Best Western Newmarket and that we met your expectations. We have a very friendly team here and we always try to do our best for our hotel guests. Best Western Newmarket is easily accessible to central city and Sky Tower (just 2.5 km) and very close to the brand-new Westfield Newmarket mall; which means our central location gives you access to all the best activities and restaurants Auckland has to offer – only a short walk away. We look forward to seeing you again on your next trip to the City of Sails.

Hi Tracy, Thank you for taking time to post a review for us. We are pleased to see you had a wonderful stay with us at Best Western Newmarket and that we met your expectations. We have a very friendly team here and we always try to do our best for our hotel guests. Best Western Newmarket is easily accessible to central city and Sky Tower (just 2.5 km) and very close to the brand-new Westfield Newmarket mall; which means our central location gives you access to all the best activities and restaurants Auckland has to offer – only a short walk away. We look forward to seeing you again on your next trip to the City of Sails.

Hi Camilla, Thank you for taking time to post a review for us. We are pleased to see you had a wonderful stay with us at Best Western Newmarket and that we met your expectations. We have a very friendly team here and we always try to do our best for our hotel guests. Best Western Newmarket is easily accessible to central city and Sky Tower (just 2.5 km) and very close to the brand-new Westfield Newmarket mall; which means our central location gives you access to all the best activities and restaurants Auckland has to offer – only a short walk away. We look forward to seeing you again on your next trip to the City of Sails.

Hi Hugh, Thank you for taking time to post a review for us. We are pleased to see you had a wonderful stay with us at Best Western Newmarket and we apologize for the inconvenience caused. We have a very friendly team here and we always try to do our best for our hotel guests. Best Western Newmarket is easily accessible to central city and Sky Tower (just 2.5 km) and very close to the brand-new Westfield Newmarket mall; which means our central location gives you access to all the best activities and restaurants Auckland has to offer – only a short walk away. We look forward to seeing you again on your next trip to the City of Sails.

Hi Rebecca, Thank you for taking time to post a review for us. We are pleased to see you had a wonderful stay with us at Best Western Newmarket and we apologize for the inconvenience caused. We have a very friendly team here and we always try to do our best for our hotel guests. Best Western Newmarket is easily accessible to central city and Sky Tower (just 2.5 km) and very close to the brand-new Westfield Newmarket mall; which means our central location gives you access to all the best activities and restaurants Auckland has to offer – only a short walk away. We look forward to seeing you again on your next trip to the City of Sails.

Hi Cassie, Thank you for taking time to post a review for us. We are pleased to see you had a wonderful stay with us at Best Western Newmarket and we apologize for the inconvenience caused. We have a very friendly team here and we always try to do our best for our hotel guests. Best Western Newmarket is easily accessible to central city and Sky Tower (just 2.5 km) and very close to the brand-new Westfield Newmarket mall; which means our central location gives you access to all the best activities and restaurants Auckland has to offer – only a short walk away. We look forward to seeing you again on your next trip to the City of Sails.

Hi Yu, Thank you for taking time to post a review for us. We are pleased to see you had a wonderful stay with us at Best Western Newmarket and that we met your expectations. We have a very friendly team here and we always try to do our best for our hotel guests. Best Western Newmarket is easily accessible to central city and Sky Tower (just 2.5 km) and very close to the brand-new Westfield Newmarket mall; which means our central location gives you access to all the best activities and restaurants Auckland has to offer – only a short walk away. We look forward to seeing you again on your next trip to the City of Sails.

Hi Melevesi, Thank you for taking time to post a review for us. We are pleased to see you had a wonderful stay with us at Best Western Newmarket and that we met your expectations. We have a very friendly team here and we always try to do our best for our hotel guests. Best Western Newmarket is easily accessible to central city and Sky Tower (just 2.5 km) and very close to the brand-new Westfield Newmarket mall; which means our central location gives you access to all the best activities and restaurants Auckland has to offer – only a short walk away. We look forward to seeing you again on your next trip to the City of Sails.