Ratings based on 5 Verified Reviews

4.8 out of 5
100% of guests recommend
5.0 Room cleanliness
4.8 Service & staff
4.8 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Grosse Pointe Woods, MI

Gorgeous views! A sweet luxury escape on Waiheke

Posted May 5, 2015
Pros: Breathtaking views all around, peaceful location, very clean room and great amenities.
Location: Wineries, good food, close to Auckland, kayaking, etc.
This place is a beautiful retreat. Views are stunning and they can be seen from your bed, the bathroom, and the outdoor patio. The facility is also really nice and very well decorated. The staff is very friendly and accommodating. Let all your worries melt away at Delamore! Breakfast and Dinner were also delicious and well orchestrated. Breakfast was especially delightful! We were only there for one day and wish we could have stayed a little longer. We lucked out with perfect weather though. Pleasant experience!
4 out of 5
Recommended
for Everyone
by A verified traveler from Rio de Janeiro

Nice hotel, but some things could improve.

Posted Jan 27, 2015
Pros: Landscape, pool and room.
Cons: Roselyn's level of attention & friendliness. Dinner price should be more transparent: no price or menu; we only received the HUGE bill upon checkout..
The hotel is quite nice. The pool is beautiful and if you like reading, like me, it's quite pleasing to read some with all that landscape. Rooms are comfortable and clean. The principal manager, Aaron, was friendly. GREAT chef. His wife (the only other manager), on the other hand, needs to improve imho. We exchanged some emails before going there, and I replied to one of her questions as to in which Ferry I would arrive (they are pre-scheduled), so that they could arrange someone to pick us up (I replied: the one from 8pm). I got there on time in that Ferry and there was someone with a "Delamore Lodge" sign, but to my surprise, indicating someone else's name. The person was not expecting me and my wife at all, but instead another couple. The person offered us a ride and we took it. Roselyn, Aaron's wife, never came to talk to us about this. Or about anything. Not even a "welcome greeting". A "sorry" or "my bad" from her would be enough given the trouble we got into, squeezing ourselves with all those begs and somewhat bothering the other couple. Also, the only time Roselyn showed up was on our way out: she wanted to remind us that our check out was due in some 10-15 minutes while we were on the pool. And then, while checking us out, she erroneously charged my credit card in excess of 300 NZD. Anyway, unlike Aaron, she clearly needs to improve. Dinner was great, but way too expensive. 380 NZD for 2! That was 2,5x our bill in Botswana - one of the finest in Auckland...
Comment from Hotel Management
Mar 7, 2015 by Delamore, Hotel Management
Roselyn Storey is the Owner of Delamore not Aaron's wife - she was not present during guests stay - She resides in Auckland Roselyn Storey was not aware at any time of the mix up with transport during her days away from the lodge Roselyn did attend on guests departure day and requested after check out time if they could vacate their suite for the service staff - Roselyn also offered for them to stay out the pool after check out which was declined Aaron greeted the guests on arrival. Dinners are a set menu of 4 courses for $184.00 per person - the remainder of your bill was wine. The error on the account was immediately remedied and apologised for. I hope this explains why Roselyn Storey did not welcome you or attend you while you were at her lodge.
5 out of 5
Recommended
for Everyone
by Paul from Sydney

Beautiful location

Posted Sep 17, 2013
Fantastic location on Waheke Island. The room was large with a great view and the lodge was very cosy. All the facilities one would need or want. Aaron and Roselyn are lovely and very accommodating. We'll be back!
5 out of 5
Recommended
for Everyone
by A verified traveler from N

Posted Apr 4, 2016
Equipe maravilhosa e quartos muito confortáveis. Foram super atenciosos.
5 out of 5
Recommended
for Couples
by A verified traveler from Leonberg

Superluxus in phantastischer Lage

Posted Feb 2, 2016
Pros: Lage, Aussicht, Service, Essen, Zimmer
Cons: Gar nichts
Location: Die Lodge liegt am nordöstlichen Ende der Insel Waiheke im Golf von Hauraki vor Auckland. Schöne Strände, tolle Weingüter, viele Restaurants
Wir waren 3 Tage in dieser absolut begeisternden Lodge. Vom Empfang bis zur Abreise ein makelloser Service, hocheffizient und gleichzeitig freundlich, locker und persönlich. Die wenigen Suiten sind großzügigst ausgestattet, sehr sauber und gepflegt und haben alle einen traumhaften Blick über das Meer. Frühstück und Abendessen werden in tollem Rahmen, natürlich wieder mit 180° Meerblick serviert und sind hervorragend in Qualität, Präsentation und Service. Der Pool war schön warm und auch hier die Lage absolut außergewöhnlch. Für sehr Eilige gibt es die Möglichkeit, die Lodge innerhalb 15 Minuten ab Auckland Airport mit einem Heli zu erreichen und direkt auf dem Gelände zu landen. Aber die einstündige Überfahrt mit der Autofähre durch den Golf von Hauraki ist jedoch auch sehr schön mit zahllosen Booten auf dem Wasser, auch weil ein Auto zum Erkunden der Inselo von großem Vorteil ist. Insgesamt eine Top-Adresse, auch für sehr verwöhnte Menschen.