Get an overview of this hotelFamily-friendly Auckland hotel in Auckland CBD, walk to Sky Tower


This family-friendly Auckland hotel is located by the ocean, within a 5-minute walk of Westfield Downtown Shopping Centre and Queen Street Shopping District. Sky Tower and University of Auckland are also within 15 minutes.

Hotel Features

This smoke-free hotel features a fitness center, a sauna, and a conference center. WiFi in public areas is free. Additionally, coffee/tea in the lobby, a business center, and a meeting room are onsite.

Room Amenities

All 79 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and TVs with satellite channels. Hair dryers, safes, and showers are among the other amenities that guests will find.

Hotel Amenities

Hotel Amenities

Grand Windsor Hotel features a sauna and a fitness center. A computer station is located on site and high-speed wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a business center and a meeting room. This Victorian hotel also offers tour/ticket assistance, multilingual staff, and coffee/tea in the lobby.

Grand Windsor Hotel is a smoke-free property.

  • 24-hour front desk 
  • Total number of rooms - 79 
  • Number of floors - 8 
  • Business center 
  • Coffee/tea in lobby 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • Computer station 
  • Tours/ticket assistance 
  • Free WiFi 
  • Luggage storage 
  • One meeting room 
  • Laundry facilities 
  • Multilingual staff 
  • Safe-deposit box at front desk 
  • Offsite parking discounted rates available 
  • Conference center 
  • Sauna 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Television in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Laundry facilities  
  • Refrigerator  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Offsite parking discounted rates available

Room Amenities

  • Air conditioning 
  • Blackout drapes/curtains 
  • Refrigerator 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • Satellite TV service 
  • Desk 
  • Television 
  • Iron/ironing board 
  • Free WiFi 
  • In-room safe 
  • Rollaway/extra beds (surcharge) 

Nearby Things to Do

Recreational amenities at the hotel include a sauna and a fitness center.


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies


Minimum check-in age is 18

Special check-in instructions:

Guests must present a valid credit card upon check-in. Only registered guests are allowed to access the hotel. For more information, please contact the hotel using the contact details on the booking confirmation.


Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 30 per night.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No cribs (infant beds) available

24-hour check-in


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Deposit: NZD 100 per stay
  • Rollaway bed fee: NZD 30 per night
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Only registered guests are allowed in the guestrooms.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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