Heartland Hotel Auckland Airport

Photo gallery for Heartland Hotel Auckland Airport

Primary image
Outdoor pool
Outdoor pool
Superior Plus Studio QS | Terrace/patio
Superior Plus Studio QQ | Desk, iron/ironing board, free WiFi, bed sheets

Overview of Heartland Hotel Auckland Airport

VIP Access

Heartland Hotel Auckland Airport

4.5 star property

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
14 Airpark Drive, Auckland, 2022

Explore the area

  • Popular LocationButterfly Creek4 min drive
  • Popular LocationJKs Driving Range5 min drive
  • Popular LocationVilla Maria Estate6 min drive
  • AirportAuckland (AKL-Auckland Intl.)8 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Auckland

Heartland Hotel Auckland Airport is located in Mangere, a neighborhood in Auckland with great airport proximity. Butterfly Creek and Stardome Observatory are local attractions and those in the mood for shopping can visit Dressmart Outlet Shopping Centre and Hunters Plaza. Traveling with kids? Consider Rainbow's End, or check out an event or a game at Mt. Smart Stadium.

What's nearby

  • Butterfly Creek - 4 min drive
  • JKs Driving Range - 5 min drive
  • Villa Maria Estate - 6 min drive
  • Treasure Island Adventure Golf - 7 min drive
  • Otuataua Stonefields - 12 min drive

Getting around

  • Manukau Station - 10 min drive
  • Auckland Intl. Airport (AKL) - 8 min drive

Restaurants

  • The Toby Jug - 7 min walk
  • Hollywood Bakery - 7 min walk
  • Jamaica Blue - 3 min drive
  • Airport Pizza and Kebabs - 3 min drive
  • Carl's Jr - 3 min drive

About this property

Heartland Hotel Auckland Airport

Family-friendly Auckland hotel in Mangere with free parking
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, a spa tub, and coffee/tea in a common area.
Heartland Hotel Auckland Airport offers 141 accommodations with complimentary newspapers and coffee/tea makers. Premium satellite television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi, Japanese, Korean, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Secured uncovered extended parking on site (NZD 7 per day)
  • Wheelchair-accessible parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle at scheduled times

Food and drink

  • Full breakfast available for a fee daily 5:30 AM–10:30 AM: NZD 25 for adults and NZD 12.50 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • The Runway

Things to do

  • Fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 35.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: NZD 25 for adults and NZD 12.50 for children (approximately)
  • Uncovered extended parking fee: NZD 7 per day
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Heartland Auckland Airport
Heartland Auckland Airport Hotel
Heartland Hotel Auckland Airport
Heartland Hotel Auckland Airport Mangere
Ventura Hotel Mangere
Heartland Auckland Airport Mangere
Heartland Hotel Auckland Airport Mangere
Ventura Hotel Mangere
Heartland Auckland Auckland
Heartland Hotel Auckland Airport Hotel

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 439 out of 999 reviews
5 - Excellent 44%
Rating 4 - Good. 417 out of 999 reviews
4 - Good 42%
Rating 3 - Okay. 101 out of 999 reviews
3 - Okay 10%
Rating 2 - Poor. 32 out of 999 reviews
2 - Poor 3%
Rating 1 - Terrible. 10 out of 999 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4.3/5

Eco-friendliness

3/5 Okay

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Shuttle service from and to airport excellent. Hotel service also excellent and meal was fantastic. Just some amenties in room need to be replaced.
Stayed 1 night in Aug 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to airport
Stayed 1 night in Aug 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing. Friendly, helpful.
Stayed 1 night in Aug 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy. Friendly Staff. Close to the Airport
Stayed 1 night in Aug 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022