Awesome staff, clean room - NOISY! (no sleep here)
Posted Oct 16, 2016
The staff were very friendly, very helpful, wake up call and discounted taxi service to the airport were much appreciated. Room was clean and tidy and had everything I needed. I stayed on a Saturday night and from 10pm to 4:30am I kid you not I did not sleep at all because of the constant thumping, screaming, music, drunken people having an awesome Saturday night out on the streets of Auckland below. I was on the 9th floor and I it felt and sounded like I was right with them on the street (vibrating/thumping/noisy) There is no sound proofing and no double glazing in this hotel and as a result it was awful. I've stayed in budget hotels in CBD districts all over the world (LA, NYC, Paris, London, Seoul, San Fran and so many more) I've never had such a bad night's sleep and it is totally unavoidable in today's world of modern soundproofing/double glazing etc. This is just a chain hotel being super, super tight with their budget - very disappointing because everything else was totally fine.