receptionist not friendly
Posted Sep 12, 2016
When we check in, the front desk receptionist was not friendly enough, we were waiting in front of the desk for few minutes, while there are not other people around us...
However, when we check out in the next morning, another staff was very friendly and helpful.
Comment from Hotel Management
Sep 16, 2016 by GM, Hotel Management
Thank you for your feedback. Customer service is our number one priority for our reception team. Therefor your experience is a matter of major concern that I will be investigating personally. I hope to get the chance to welcome you again soon.