Ratings based on 281 Verified Reviews

4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 17, 2017
Pros: The room was excellent
Location: Meals,shopping at doorstep
The room with a view we saw a large concrete car park,
5 out of 5
Recommended
for Everyone
by A verified traveler from North Lakes, Brisbane Australia

Perfect location.

Posted May 17, 2017
Pros: As previously stated, the room cleanliness, friendly helpful staff and amenities avilable.
Location: Perfect location with bus and train services a very short walk away. The domain also a tourist attraction is within easy walking distance.
Having stayed previously at the Quest Newmarket and were very impressed with everything it had to be the place for our second trip to the Newmarket area. We were met with the same exceptional service from the reception right through to the housekeeping staff. The room was also to the same high standard we had encountered, including the cleanliness of the room and great range of kitchen supplies. We do stay at a lot of hotels on the Gold Coast each year and the Quest is better than most of them.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wellington

Central Newmarket

Posted May 17, 2017
Pros: Everything
Cons: More rooms to book
Location: Central Newmarket - great for restaurants. Handy for my work.
Very pleasant staff, low key and welcoming. I have stayed here many times before and everything is always perfect. Only problem is being able to get a booking as it is very popular.
5 out of 5
Recommended
for Everyone
by A verified traveler

Well located

Posted May 5, 2017
Wi fi problem logging on ! Reception sorted it for me and were so helpful Excellent wi fi eventually!
Comment from Hotel Management
May 15, 2017 by Nandy Dixit - Rooms Division Manager , Hotel Management
Hello Thank you for your feedback. We appreciate you taking the effort to leave a positive feedback for us. We look forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 18, 2017
Good location a lot of shops and restaurants near by
Comment from Hotel Management
Apr 27, 2017 by Nandy Dixit - Rooms Division Manager , Hotel Management
Hello Thank you for your positive feedback. We look forward to your future visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Argentina

Spotless hotel. Excellent staff.

Posted Mar 25, 2017
Rooms are spacious with all amenities. The staff is very helpful. Close distance to cafés, restaurants and great shopping. A 15 minutes ride bus will take you to Britomart and Ferry Building. Definitely I would go back to this hotel.
Comment from Hotel Management
Mar 27, 2017 by Nandy Dixit - Rooms Division Manager , Hotel Management
Hello Diana Thank you for your nice feedback. We appreciate you taking time out for leaving feedback for us. We look forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 14, 2017
A bit of train noise when they travel past. But apart from that all ok.
Comment from Hotel Management
Mar 27, 2017 by Nandy Dixit - Rooms Division Manager , Hotel Management
Hello PK Thank you for your nice feedback. We appreciate you taking time out for leaving feedback for us. We look forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good place to stay

Posted Mar 13, 2017
Enjoyed the stay, great staff and nice amenities!
Comment from Hotel Management
Mar 15, 2017 by Nandy Dixit - Rooms Division Manager , Hotel Management
Hello Thank you for taking time out to leave feedback for us. We are glad you enjoyed your stay with us. We look forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice apartment hotel, well located.

Posted Feb 19, 2017
Pros: Location of hotel and room features.
Cons: Earlier opening for front desk would have been more convenient for this guest.
Location: There are many restaurants within a block or two. Groceries are available from the Countdown store in a nearby shopping mall.
Stayed 4 nights. Found the location close to restaurants, shopping and the hub of the Hop On Hop Off bus at the museum.room was clean, well fitted with kitchen and laundry and well maintained.
Comment from Hotel Management
Feb 19, 2017 by Nandy Dixit - Rooms Division Manager , Hotel Management
Hello Thank you for leaving a feedback for us. We appreciate you taking time out. We are glad you had a good time with us and we hope you visit us again soon. Your comments regarding the opening hours have been put forward.
5 out of 5
by John

Posted Feb 19, 2017 on Hotels
Comment from Hotel Management
Apr 5, 2017 by Nandy Dixit, Hotel Management
Hello John Thank you for staying with us, We are glad you have enjoyed your stay. We look forward to your next visit. Regards Nandy Dixit