Ratings based on 98 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
71% of guests recommend
3.0 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
Recommended
for Business Travelers
by Andrew from Auckland

Shabby

Posted May 6, 2015 on Hotels
Room needs a refurb, very shabby
2 out of 5
by A verified traveler

You GT what you pay for....

Posted May 4, 2015
We got what we paid for...which was not a lot...stains on bedding n towels...had no where to wash dishes except for sink is n bathroom..which we did not do..guy at reception was nice tho
1 out of 5
by A verified traveler

Posted Apr 23, 2015
Terrible dirty tun down staff just point st room I felt dirty
3 out of 5
Recommended
for Families
by Jo from Whakatane

our stay

Posted Apr 17, 2015 on Hotels
Was good price for a bed for the night clean room. wadaa bit noisy
1 out of 5
by A verified traveler

Terrible customer service from staff

Posted Apr 10, 2015
Pros: Nil
Cons: Customer service and room services.
Location: N/A
Poor experience and the staff were horribly rude to not only myself but other guests as well. Disgusting place to stay! Our room was blamed for over stayers who hired a conference room as well and kept all three rooms we had booked up at all hours of the night, staff are not aware as to who is staying or hiring the conference rooms from them. They over charged me and did not meet the same payment discussed and advised by expedia and did NOTHING to fix the error I was made to pay the arrears, absolutely disgusted.
2 out of 5
by A verified traveler

Hope I do not stay again.

Posted Apr 5, 2015
Pros: Not much
Cons: Demolish and start again.
Overall shabby condition. Cockroaches coming out from under soap.
3 out of 5
Recommended
for Everyone
by A verified traveler from Bay of Plenty

Posted Apr 4, 2015 on Wotif
Pros: Was very reasonably priced and served the purpose required.
Cons: Bathroom is run down and whole place could do with a general spruce up.
Served the purpose required for us. Little disappointing that the room was as small as it was and there were so few sky channels. Whole place is quite run down and could do with a decent spruce up.
2 out of 5
by A verified traveler

Won't rate it

Posted Mar 26, 2015
the room was $95 for this We expected more than rotting cabinetry and miss matched furniture
1 out of 5
by A verified traveler from Sydney

Stay away if possible

Posted Mar 5, 2015
Pros: NZ$85/night, the cheapest in the area. In the US they will give you limo with driver for this price :)
Cons: Money back upon cancelling days of stay with reasonable in advance notice. ACon, better heating. Iron + board. More power points. More shampoo
Location: Nothing good in the surroundings, the hotel sits next to a few blocks of car dealerships. On the other side there are few "plan C" takeaway food shops
One free power outlet for the entire room. Another one turned out to be just a see-through hole to the neighboring room. No air conditioner, lousy oil portable heater, would take a week to warm this ground floor room. 2 sticks of shampoo for 4 days of staying, not replenished ever. One iron + board for the entire hotel, have to travel to the reception next door utility room to iron whatever you need. No refund for reduced number of days staying, gave notice on the first out of planned 4 days, got response "our policy blah-blah-blah". Perhaps business is dragging.
4 out of 5
by Avinash from Australia - NSW - Sydney

Posted Mar 2, 2015 on Wotif
Location: Close to everything
Facilities: Nice ; Value: Value for money; Service: Courteous; Cleanliness: Pleasant;