Ratings based on 2,560 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from IN

Great Stay in CBD Auckland!!

Posted Dec 3, 2016
Very close to sky tower and queen street. Good option for 1/2 days stay. Not so good for amenities
Comment from Hotel Management
Dec 4, 2016 by James Billing , Hotel Management
Thank you ERA for your kind review, the team and I are looking forward to welcoming you back to the hotel in the near future.
4 out of 5
by A verified traveler

免費wifi, 近皇后街, 但check-in 時員工態度差

Posted Dec 1, 2016
Pros: 免費wifi, 近皇后街
Cons: 員工態度差
免費wifi, 近皇后街, 但check-in 時員工態度差,要詢問有關早餐,wifi, 及check-out 時間。早餐很好, 房間尚算整潔, 也不會很嘈。
4 out of 5
by A verified traveler

Regular visitor

Posted Nov 22, 2016
Pros: The location, staff and super comfortable beds.
Cons: Noise from extractor fans from the next building, if you have certain rooms.
Location: Right in the CBD.
This was probably my 6th stay at the Rydges this year, and as usual the staff were excellent and the hotel comfortable. Unfortunately the first room I was given must have had a problem either with the drains or the previous guest had a VERY bad problem. However 1 phone cal and 5 minutes saw me moved to another room with no hesitation. This was exceptional service. Suffice to say I have already booked another stay in two weeks.
Comment from Hotel Management
Nov 25, 2016 by James Billing , Hotel Management
Thank you for continuing to chose Rydges as your preferred hotel in Auckland. I have followed up on your experience and we look forward to welcoming you back to the hotel in the near future.
4 out of 5
by A verified traveler from Tauranga NZ

Great Location

Posted Nov 13, 2016
Pros: Location
Location: Shops and restaurants within a few minutes walk. Sky tower just across the road
Good choice of hotel. Pretty much right in the middle of the city with shops and restaurants within walking distance. Efficient staff and the valet parking was much easier than trying to park yourself. Nice modern room with cute little bathroom. Would be happy to stay here again.
Comment from Hotel Management
Nov 25, 2016 by James Billing , Hotel Management
Thank you for taking the time to share your experience, the team and I are looking forward to welcoming you back to the hotel in the near future.
4 out of 5
by A verified traveler

Posted Nov 6, 2016
Pros: Location
Location: Near casino, shops, transport and harbour
Great hotel. Bar staff downstairs were not as professional as other staff (forgot our order for a drink on the first night, and only after we waited for 15 mins and eventually asked again where it was, that we realised it has been forgotten.). Other than that, great
Comment from Hotel Management
Nov 8, 2016 by James Billing , Hotel Management
Thank you for taking the time to share your experience. I am sorry for the delay you experienced in the bar I have followed up with the team. We look forward to welcoming you back to he hotel in the near future.
4 out of 5
by A verified traveler from Philadelphia PA

Pleasant Stay Great Location

Posted Oct 23, 2016
Location: Sky City, the harbor, and great cafés and restaurants in the area
Rooms and toilets were very clean. Breakfast buffet is very good and we enjoyed it. You are a walk away from key locations within Auckland Center City, or here they call it CBD. Walk to the train/subway station for a ride to the All Blacks game at Eden Park. It was great!
Comment from Hotel Management
Oct 26, 2016 by James Billing, Hotel Management
Thank you Daniel for your kind comments. It was a great weekend if your are an All Blacks supporter. We look forward to welcoming you back to the hotel in the near future.
3 out of 5
by A verified traveler from yokohama

オークランド中心部に近い、まぁまぁの4★ホテル

Posted Oct 19, 2016
Pros: 立地と、価格・品質のバランス。
今回も仕事ながら 3回目の滞在。オークランド中心部は、全体的にホテルの価格が高いため、今回も場所は勝手知ったるここを選びました。値段と品質のバランスはまぁまぁなので、出張なのでここに滞在しましたが、個人旅行ではあまり選ばないかな?ミニバーを利用しなくても近くに日本の食材を販売しているJapan Martや、中華系のコンビニでお酒も買えるので、選択肢は広いと思います。
Comment from Hotel Management
Oct 26, 2016 by James Billing , Hotel Management
Thank you Reggie for your comments we do hope to welcome you back to the hotel on your next business trip to Auckland.
5 out of 5
by A verified traveler

Hotel neighbors city highlights

Posted Oct 16, 2016
All inclusive package at reasonable prices, including parking and breakfast.
Comment from Hotel Management
Oct 18, 2016 by James Billing , Hotel Management
Thank you for your comments we look forward to welcoming you back to the hotel in the near future.
4 out of 5
by A verified traveler

Great location, very helpful staff.

Posted Oct 11, 2016
Pros: Location and staff
I stay at the Rydges reasonably regularly and I always appreciate the welcoming staff, and the clean facilities.
Comment from Hotel Management
Oct 12, 2016 by James Billing, Hotel Management
Thank you for your kind comments, the team and I truly appreciate your review. We look forward to welcoming you back to the hotel in the near future.
3 out of 5
by A verified traveler from H

This is not a 4 star hotel

Posted Oct 9, 2016
Pros: Good location near sky tower. Friendly staff. Reasonable price.
Cons: Very small rooms. Furnished like a budget European tourist hotel. This hotel is 2.5 stars tops.
Location: Sky tower. Harbor.
Comment from Hotel Management
Oct 11, 2016 by James Billing, Hotel Management
Thank you MH for your comments I am sorry that you did not find the furnishings in your room upto standard. I will look into this further, we do hope to welcome you back to the hotel in the near future.