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Get an overview of this hotelFamily-friendly Auckland hotel in Auckland CBD, near Sky Tower

Location

This family-friendly Auckland hotel is located on the waterfront, within a 15-minute walk of Viaduct Harbour, Sky Tower, and Queen Street Shopping District. University of Auckland and Auckland Town Hall are also within 1 mi (2 km).

Hotel Features

A marina, a full-service spa, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include an indoor pool, a fitness center, and a bar/lounge.

Room Amenities

All 172 rooms boast deep soaking tubs and offer free WiFi and balconies. Free wired Internet and iPod docks are standard, as are flat-screen TVs with satellite channels.

Sofitel Auckland Viaduct Harbour

21 Viaduct Harbour Avenue Auckland 1010

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Sofitel Auckland Viaduct Harbour features a marina and an indoor pool. The hotel offers a restaurant, a coffee shop/café, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary.

A 24-hour business center is on site at this 5-star property. Event facilities measuring 5380 square feet (500 square meters) include conference space. This luxury hotel also offers a spa tub, a fitness center, and a sauna. For a surcharge, a roundtrip airport shuttle at scheduled times is offered to guests. Onsite parking is available (surcharge).

Sofitel Auckland Viaduct Harbour is a smoke-free property.

  • 24-hour business center 
  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • ATM/banking 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Computer station 
  • Concierge services 
  • Conference space 
  • Conference space size (feet) - 5380 
  • Conference space size (meters) - 500 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Free WiFi 
  • Full-service spa 
  • Indoor pool 
  • Library 
  • Luggage storage 
  • Marina on site 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 5 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Sauna 
  • Self parking (surcharge) 
  • Smoke-free property 
  • Snack bar/deli 
  • Spa services on site 
  • Spa treatment room(s) 
  • Spa tub 
  • Terrace 
  • Total number of rooms - 172 
  • Tours/ticket assistance 
  • Valet parking (surcharge) 
  • Year Built 2005 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Indoor pool  
  • Refrigerator  
  • Snack bar/deli  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • Balcony 
  • Bathrobes 
  • Blackout drapes/curtains 
  • In-room climate control (air conditioning) 
  • Free newspaper 
  • Free toiletries 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Deep soaking bathtub 
  • Designer toiletries 
  • Desk 
  • Espresso maker 
  • Flat-panel TV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Hair dryer 
  • Hypo-allergenic bedding available 
  • In-room safe 
  • iPod docking station 
  • Iron/ironing board 
  • Minibar 
  • Pay movies 
  • Phone 
  • Pillow menu 
  • Private bathroom 
  • Rainfall showerhead 
  • Refrigerator 
  • Room service (24 hours) 
  • Satellite TV service 
  • Separate bathtub and shower 

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.

Lava Dining - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

21 Viaduct Cafe - This café specializes in regional cuisine and serves breakfast, brunch, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting).

Sabrage Bar - This bar serves light fare only. Guests can enjoy alfresco dining (weather permitting).

24-hour room service is available.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sailing nearby 
  • Golfing nearby 
  • Bicycle rentals nearby 
  • Boat tours nearby 

Spa Services

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Prenatal massage 
  • Steam room in spa 
  • Reflexology 
  • Sports massage 
  • Number of treatment rooms 6 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Ayurvedic treatments 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Check-out

Check-out time is 11 AM

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Debit cards not accepted

Parking height restrictions apply

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for cooked-to-order breakfast: NZD 32.46 per person (approximately)
  • Airport shuttle fee: NZD 34 per person (one way)
  • Self parking fee: NZD 35 per day
  • Valet parking fee: NZD 50.00 per day
  • Rollaway bed fee: NZD 80 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Auckland Sofitel
  • Sofitel Auckland
  • Sofitel Auckland Harbour
  • Sofitel Auckland Viaduct
  • Sofitel Auckland Viaduct Harbour
  • Sofitel Viaduct Auckland
  • Sofitel Viaduct Harbour
  • Sofitel Viaduct Harbour Auckland
  • Sofitel Viaduct Harbour Hotel
  • Sofitel Viaduct Harbour Hotel Auckland
  • Sofitel Auckland Viaduct Harbour New Zealand

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

Official New Zealand Rating provided by Qualmark®

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 5 stars.


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