Ratings based on 1,184 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from US

Wonderful in all respects

Posted Nov 5, 2016
Location: Great location by the Harbor
Large, comfortable, great soaking tub- overall just fantastic
5 out of 5
by A verified traveler from Hampshire

Great hotel, great location

Posted Sep 26, 2016
A great hotel in a great location = high price! Breakfast alone will set you back $45/day, but if you're smart about the package you book it's a little bit of luxury in walking distance to Auckland City centre.
5 out of 5
by A verified traveler

Posted Sep 11, 2016
Fantastic Stay. We went for my husbands birthday and the staff just made his day ! breakfast was amazing and staff so kind and pleasant. Service was excellent and hotel just wonderful ! My little son was so excited and happy with his little cuddly toy given to him Thank you Rose (reception manager) overall 5/5 excellence !!!
2 out of 5
by A verified traveler

Great hotel, nice location, Internet from 1999.

Posted Sep 8, 2016
They really need to fix their internet. It's a spectacularly frustrating system, It arbitrarily sends you warning that you've exhausted your data requirement (even though you've just logged on) it drops you over and over again. The front desk is not helpful. Fix your internet.
5 out of 5
by A verified traveler

Luxury hotel in the Viaduct area

Posted Sep 4, 2016
Pros: Staff, quality of the rooms and facilities
Location: Near the Viaduct and North Wharf area.
Luxury hotel in the Viaduct area, with very nice fit out and helpful, attentive staff
5 out of 5
by A verified traveler from Honolulu, Hawaii

Convenient Location next to the Marina.

Posted Sep 4, 2016
Pros: Nicely decorated, clean, and well-maintained. All hotel service personnel were very attentive and hospitable.
Cons: More dresser draws in the bedroom and shelves in the bathroom.
Nice large rooms and bathroom. Downstairs Cafe on the Marina for light morning breakfast or lunch. Also, downstairs next to the marina is an intimate bar for afternoon and evening cocktails.
5 out of 5
by A verified traveler

Posted Sep 1, 2016 on Lastminute
A great experience. Hotel Staff were extremely helpful and friendly. The best Sofitel I have stayed in to date.
4 out of 5
by A verified traveler

Posted Aug 31, 2016 on Wotif
Great location for the fashion week, hotel room is clean
5 out of 5
by A verified traveler

Great location.

Posted Aug 28, 2016 on Wotif
Wife's birthday celebration. Checkin staff clearly listening. Surprise cake on returning from dinner. It's always those small things that make the difference. Well done and thanks
5 out of 5
by A verified traveler

Great Hotel Close to the Viaduct

Posted Aug 28, 2016 on Wotif
Pros: Location, Great Services
Cons: Nothing - excellent hotel
Location: Close to Viaduct - walking along waterfront, 10 minutes walk to Queen St - short walk to Fashion Week
Perfect Hotel to stay at when attending Fashion Week