Ratings based on 6,548 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
88% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from NZ

Posted Aug 29, 2016
Premium location, nice modern and sophisticated hotel. Amazing amenities and a warm overall feeling
5 out of 5
by A verified traveler

Posted Aug 28, 2016
It is a great hotel in the perfect location couldn't ask for anything more
5 out of 5
by A verified traveler from Wanganui, New Zealand

Top Class Hotel

Posted Aug 21, 2016
Doesn't get much better than this! Fantastic Hotel and staff and located in the city with easy walking to main shopping areas and the Viaduct area.
4 out of 5
by A verified traveler from auckland

シティ中心

Posted Aug 17, 2016
アジア人のお客さんがとても多かった。フロントスタッフは日本人も含め全員アジア人だった。 キレイで高級感あるけれど、パーキングとWi-Fiはものすごく高い。
5 out of 5
by A verified traveler

Posted Aug 14, 2016
Wonderful hotel. Excellent restaurants!! Very central to the city and easy to get around. A shame the spa was out of action. Would definitely stay here again if given the chance. Wonderful hotel. Excellent restaurants!! Very central to the city and easy to get around. A shame the spa was out of action. Would definitely stay here again if given the chance.
5 out of 5
by A verified traveler

Great hotel, friendly staff and close to everythin

Posted Aug 1, 2016
Thank you for welcoming me again back to your hotel, really enjoyed my staff again
5 out of 5
by A verified traveler from Sydney

Great Room, Great Location

Posted Jul 29, 2016
Loved the room. The bed was a king but there was a hard bit in the middle that leads me to believe it was 2 singles placed together. Nevertheless it was still nice and comfortable. Very warm too. The bath was fabulous and wide which I had a long soak in. Location was fantastic. Just a short walk to the viaduct, 2 minutes to the closest supermarket and main street of the city. Ten minutes to the ferry terminal. I will definitely be returning here
5 out of 5
by A verified traveler from MV

Todo muy bien personal muy amable

Posted Jul 29, 2016
Muy buena ubicación el personal exelente muy recomendable
5 out of 5
by A verified traveler from Tahiti

Very nice hotel close of Queen street

Posted Jul 28, 2016
The only problem is the access dimue to lots of road works around
5 out of 5
by A verified traveler from Auckland, NZ

Lovely hotel close handy to everything

Posted Jul 28, 2016
Cons: Check-in process
Location: Great location to transport and restaurants and shopping
We had a great overnight stay and found the hotel to be of great standard. Our room was clean and comfortable and had everything we needed. Unfortunately, the check-in process was very slow, for no apparent reason. Apart from this all was great!