Ratings based on 620 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Couples
by A verified traveler from Hamilton NZ

Room number 524 was a nice room

Posted Aug 26, 2015
Pros: Nice room & good service - pity about the used panty hose found in the bed at 10pm!!
Cons: Better room servicing would ensure no used panty hose in the bed!!
Location: The hotel location is good. Walking distance to most city activities and perfect access to Viaduct/Waterfront area & restaurants etc. Near Britomart .
Found some used panty hose in the bed!! Not ours.... Good access to city facilities, Britomart, Viaduct, Harbour, Ferries, shops & restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveler from Auckland

Great location

Posted Aug 24, 2015
Great location to the bars and restaurants. Great place to stay in Auckland CBD
5 out of 5
Recommended
for Couples
by A verified traveler

Great location

Posted Aug 15, 2015
Friendly staff, great amenities available, good location and nice modern rooms.
3 out of 5
Recommended
for Couples
by A verified traveler from Auckland

room with a marina view

Posted Aug 9, 2015
Pros: location to restaurants and down town Auckland
Cons: the rubbish situation outside the windows.
Location: I had a massage i one of the other spas near by, great choice of cafe and restaurants. Shopping in down town Auckland great as well.
Staff were friendly, room ok - TV needs upgrading as the picture wasn't sharp. The view was a bit disappointing. the balcony was so small you couldn't get a chair on it. when looking out from the window to the marina view ok however Sebel needs to vacuum up all the dead cigarette stubs and rubbish that previous hotel visitors have thrown out of their windows and onto the floor below. Not what I would expect when paying over $300 per room. We are locals so not looking for the touristy thing just a treat night out with time to ourselves away from the kids. So it was great to do, see and taste the sights of downtown Auckland without having to rush about.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

The hotel was close to the city which was good .

Posted Jul 11, 2015
Pros: Staff were nice, service was great,
Cons: Nothing.
Location: I was near the viaduct, plenty of things to do, plus near the main street in the city. Lots of restruants nightclubs, casino.
Had a lovely time in Auckland, public transport was excellent, food was great, people very friendly.
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Jun 25, 2015
Cons: Water pressure in suite needs to be looked at long hard enough.
Overall rating great, hotel staff were great, hotel facilities and condition was good, pressure on shower could have been better thou, not very strong at all. Room cleanliness was great. room comfort was great, but could not find any heating to put on in room? strange for the cost of room. Otherwise would recommend hotel with no problems, on waterfront. so cant go wrong with placement of area really Central CBD in Auckland. easy access to motorways etc.
5 out of 5
Recommended
for Everyone
by A verified traveler from newcastle australia

Footy weekend

Posted Jun 21, 2015
We travelled over to watch roosters vs warriors,great hotel, location and staff... The location was best of all can't recommend it highly enough
5 out of 5
Recommended
for Everyone
by A verified traveler from Newcastle

This was fantastic location in heart of Auckland.

Posted Jun 16, 2015
Pros: location and awesome rooms
Hotel was excellent in vibrant harbour location only two blocks away to train station which took us to mt smart stadium to watch roosters beat the New Zealand warriors so this was very good chioce.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Great location and really lovely room

Posted May 29, 2015
Really lovely room with great views even on a rainy day. Staff were really helpful to us. Parking was an additional $30 in underground park. Really easy.
3 out of 5
Recommended
for Couples
by Maria from Auckland

Great Location

Posted May 28, 2015 on Hotels
The location is fantastic. Great view and handy to the viaduct, without being noisy. Pleasant and helpful staff at check in. Disappointed there was no valet parking. Rooms was fine - perhaps a little tired.