Ratings based on 191 Verified Reviews

4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Auckland

Well appointed spacious rooms with sweeping views

Posted Feb 4, 2017
Friendly and helpful staff round out a hotel with many great benifits. With its unique location away from built up cental locations, the vr offers a quiet retreat with great views across the harbour to the bridge and central city. Close to Devonport and Takapuna on the North Shore. And still only 10 minutes drive to downtown Auckland central.
Comment from Hotel Management
Feb 15, 2017 by Hotel Duty Manager, Hotel Management
Dear Jones, Thank you sharing such lovely reveiw. My Teram and I were thrilled to read that, you have a fantastic stay with us. We hope to welcome you again in near future. Kind Regards, Hotel Duty Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Posted Jan 25, 2017
Clean and accessible hotel with excellent service and well placed for travel. Ferry nearby and busses etc, Stunning views over bay to CBD ! Very quiet area, good parking and secure. All in all a great spot! We would definitely recommend and return.
Comment from Hotel Management
Feb 15, 2017 by Hotel Duty Manager, Hotel Management
Dear David, Thank your for your fantastic review. We are glad you had enjoyed your stay with us. We hope to welcome you gain in near future. Kind Regards, Hotel Duty Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane Qld Australia

Very comfortable and modern resort.

Posted Jan 17, 2017
Impressed with this resort. Great facilities including a gym. Handy to the ferry to Auckland. Room extremely comfortable with full kitchen facilities.
Comment from Hotel Management
Jan 22, 2017 by Hotel Duty Manager, Hotel Management
Dear Jude, Thank you for your feedback. It is great to read that, you had a first class stay with us. We hope to welcome you again in near future. Warm Regards, Hotel Duty Manager
3 out of 5
Recommended
for Families
by A verified traveler

Roomy room

Posted Jan 17, 2017
Pros: Our room
Cons: Better replenishing of bathroom products, needed dishwashing liquid to be provided alongside the dishwasher.
Location: Good location for ferry across to Auckland. A very long way from anything else but a bus ride to takapuna is very easy.
A great family sized room with 2 bedrooms and a good kitchen. Perfect for our family of 4.
1 out of 5
by A verified traveler from Sydney

Close to the water, but far away from everything.

Posted Jan 4, 2017
Pros: Bad
Inconvenience location, lack of facilities, poor maintenance, high price to this kind of motel type apartment, very low ceiling.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, CA

Nice hotel with great views and great staff

Posted Jan 3, 2017
Pros: The room, the views, and the staff. The room was very tastefully decorated, airy and light. The beds were very comfortable.
Cons: 1) The hallway carpets look a little old and worn. 2) The restaurant could do with a couple dinner entrees under $30 NZD.
We got a beautiful apartment with a great view of the Harbor Bridge and downtown Auckland. The restaurant on the top floor had a very nice terrace with even better views. The food was very good too. Very tasty. The location is great since the Ferry is about an easy 10 minute walk. And the ferry is about 10 minutes to downtown Auckland. So getting to the city was no problem at all. The staff were very, very helpful especially with trips to the city. And making the stay very pleasant.
Comment from Hotel Management
Jan 8, 2017 by Hotel Duty Manager, Hotel Management
Dear Sanjoy, Thank you so much for your wonderful feedback on your recent stay at Auckland Takapuna Oaks Hotel. Our property is certainly unique, that is what we are most proud of. We take immense pleasure in being able to serve our guests every day and enjoy what we do. Your feedback will be shared with the team. and we are confident that they will further inspire them and the team to even higher levels of performance. We look forward to welcoming you back in the near future. Warm Regards, Hotel Duty Manager
4 out of 5
Recommended
for Families
by A verified traveler

Very good and helpful staff

Posted Dec 18, 2016
Location: Very convenient location , close to ferry . It takes 15 min to get City
Many thanks to the reception girl who helped us to move from room 102 to City View room. We really enjoined our stay there.
Comment from Hotel Management
Dec 27, 2016 by Hotel Duty Manager, Hotel Management
Dear Guest, Thank you so much for your praise of our reception staff. All our team actively read guest Feedback and it is much appreciated that you have taken the time to write good things about out team. Feedback really is a great driver in ensuring we as a property can keep striving to the high standards we have. We hope to see you back in the near future, thank you for your support. Warm Regards, Hotel Duty Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from sydney

Room was not as advertised

Posted Nov 20, 2016
Booked room with view - got enclosed patio with no view. Room not serviced & had to chase up. Sofa bed very uncomfortable
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 25, 2016
Great location. Great service. Apartment very spacious.
Comment from Hotel Management
Sep 27, 2016 by Hotel Duty Manager, Hotel Management
Dear Guest, It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! Warm regards, Hotel Duty Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 18, 2016
Cons: No dishwashing liquid or dish clothes handy.
Location: Ferries, beaches.
Lovely stay. Friendly staff, close to the local ferries. Comfortable beds, very clean linen, .
Comment from Hotel Management
Sep 20, 2016 by Hotel Duty Manager, Hotel Management
Dear Guest, Thank you so much for your feedback. Any feedback we receive helps to make us better. We are so glad to see that you embraced what we offer here at our property. Great rooms, Great price, Great location – there are no properties in Auckland that can match what we offer with complimentary parking, ferry tickets and Wi-Fi. Take care and I hope to welcome you back in the near future. Warm regards, Hotel Duty Manager