Ratings based on 304 Verified Reviews

3.7 out of 5
79% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

comforting

Posted Jan 21, 2017
My experience was great. I canceled and then called them back a day later to turn my reservation back on and they were great with helping me do that. The team were great at assisting. Breakfast was fantastic.
Comment from Hotel Management
Feb 13, 2017 by Management, Hotel Management
Dear Guest, We would like to thank you for staying with us as well as your feedback. We are delighted that you are happy with our services and we hope to see you again soon. Thank, Management
5 out of 5
Recommended
for Everyone
by A verified traveler

nice place to stay

Posted Jan 15, 2017
Pros: room
Cons: house keeping
everything was great house keeping could do a lil better but evrything is was good
Comment from Hotel Management
Feb 13, 2017 by Management, Hotel Management
Dear Guest, Thank you for staying at our hotel, as well as taking the time to provide us with feedback on your stay with us. We will use your feedback to come up with ways to improve and we apologize for any inconveniences this may have caused you. Please come see us again soon. Thanks Management
3 out of 5
by A verified traveler from New York

Good for 1-2 short stay days.

Posted Jan 2, 2017
The overall stay was a below average despite my 3 rating. The breakfast was very good and fresh, and check-in was a breeze although the room key didn't work on two nights and i had to have it reprogrammed. However, the most disturbing experience was that the sheets did not appear clean, looked very worn, smelled musty, and were only changed once during my 7 night stay (as evidenced by several stains that never went away). On three evenings the bed wasn't even made, and twice i could smell that the carpet was cleaned or at least some type of disinfectant was used--I guess there was some effort.
Comment from Hotel Management
Jan 5, 2017 by Management, Hotel Management
Dear Guest, We thank you for your recent stay at our hotel as well as your feedback. We apologize for the issues you experienced during your stay with us. We will share your comments with our staff and correct these issues. Thank You , Management
3 out of 5
Recommended
for Everyone
by A verified traveler from Jönköping, Sweden

Posted Dec 15, 2016
Good location by the Interstate highway. Restaurant not at its finest hour but could have been just a bad day. Very friendly staff
Comment from Hotel Management
Dec 20, 2016 by Manager, Hotel Management
Dear Guest, Thank you for the feedback on your stay. I am sorry to hear that you did not enjoy our restaurant. Hopefully you will give us another try and I am sure you will have a better experience. Thanks Management
3 out of 5
by A verified traveler

Good for price and area

Posted Nov 19, 2016 on Hotels
Nice tv and bed. No places to eat nearby and the food at the hotel was not good.
Comment from Hotel Management
Nov 21, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for the feedback on your stay with us. I am sorry to hear that you did not enjoy the meal. Hopefully you will give us another try in the future. Thanks Management
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Good Value Business Stay

Posted Nov 16, 2016
Pros: Pleasantly surprised by the size of the room. There was a separate living room with a good size desk and sofa. The Internet was snappy.
Cons: Some of the furniture was starting to look a bit fatigued. The beds and pillows were what you'd expect from Marriott so not hard to live with.
Location: I worked during my stay and it rained but the beach isn't far away and there's plenty of food options.
No problems with check in. Was easy to find on a dark rainy night.
Comment from Hotel Management
Nov 18, 2016 by Manager, Hotel Management
Dear Guest Thank you for the feedback on your stay with us. We hope that you will let us accommodate you again in the near future. Thanks Management
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 15, 2016
The room was ok but the employees, the food and the bar was good
Comment from Hotel Management
Nov 15, 2016 by Manager, Hotel Management
Thank you for the review of Baymont Inn & Suites Augusta Fort Gordon. We are happy that you enjoyed our food at Magnolia's Bar and Grill. If you are in the area again I hope you will let us take care of your lodging needs.
4 out of 5
by A verified traveler

Check out the pool/courtyard/ hotel deck area

Posted Nov 4, 2016 on Hotels
Loved the pool/ courtyard area. By all means request a poolside room. Clean, comfortable, nice staff. Even though I didn't use it , having a bar /grill available is always a plus.
Comment from Hotel Management
Nov 15, 2016 by General Manager, Hotel Management
Dear Guest, Thank you the great review at Baymont Inn & Suites Augusta Fort Gordon. We are glad to hear you enjoyed the amenities that we have including Magnolia's Bar and Grill. We hope to see you again whenever you are in our area.
4 out of 5
by A verified traveler

Posted Nov 2, 2016 on Hotels
good clean room quite
Comment from Hotel Management
Nov 15, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for the feedback at Baymont Inn & Suites Augusta Fort Gordon. I am glad that you enjoyed the comfort of our rooms.
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice and close to shopping and fort Gordon.

Posted Oct 31, 2016
Staff very friendly and helpful staff. Grounds are checked on throughout the night.... Very re assuring. Wish there was a snack vending machine. Nice pool.
Comment from Hotel Management
Nov 16, 2016 by Manager, Hotel Management
Dear Guest, Thank you for the review, we are glad to hear that our staff made your stay a pleasant one. We hope that you keep us in mind for your future lodging needs. Thanks Management