Ratings based on 249 Verified Reviews

4.2 out of 5
79% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Okay hotel

Posted Jul 11, 2017
Water pressures in room sucked, no pressure or no water when someone else using water. Air conditioner in room did not keep room cool past 74°. Overall room really nice , staff great.
Comment from Hotel Management
Jul 11, 2017 by Kim, Hotel Management
Thanks for staying with us, we're glad you liked your guest room.We did have water pressure issues, we apologize. We will check on the air conditioner unit, thanks for that information. We hope you will give our hotel another try during your next visit to our area.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 6, 2017
The room was was ok, not the best. Thehe staff was very friendly.
Comment from Hotel Management
Jul 6, 2017 by Kim, Hotel Management
We're sorry to learn you were disappointed with your accommodations. We hope you will give us another try in the future. Thanks for staying with us.
2 out of 5
by A verified traveler

Easy access to interstate

Posted May 24, 2017
Pros: Staff was very accommodating when we had problem with the first room
Cons: Spray more often for bugs
Had a problem with the first room which we found a bug crawling on the bed. Switched rooms and did not have any problem in the second room.
Comment from Hotel Management
May 26, 2017 by Kim, Hotel Management
We apologize for the bug, we will have the pest control company revisit promptly. Thanks for staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from London, UK

Just what I needed....

Posted Apr 28, 2017
Pros: Staff
I was staying in Augusta for 10 days and needed somewhere as a Base whilst visiting friends. Everyday, the staff were friendly and welcoming. I had a suite room with a hot tub which unfortunately didn't get used as much as it should of but it was great. The rooms were spacious and the bed was very comfortable. The only issue I had was that the pillows were a little hard and high so sometimes had to sleep without them but it certainly did not stop me sleeping well. Baymont was located in a great area for what I needed. If I am lucky to go back to Augusta I will certainly stay here again.
Comment from Hotel Management
May 1, 2017 by Kim, Hotel Management
Thank you for your review, we appreciate your kind comments. We're glad you enjoyed our 'hometown hospitality,' and we look forward to your future visit.Thanks for staying with us.
2 out of 5
by A verified traveler from Atlanta, GA

Not a good place to stay

Posted Apr 21, 2017
Pros: checking out
Cons: Just about everything
I wouldn't recommend this to anyone unless you were living in prison or an empoverished third world country
Comment from Hotel Management
Apr 24, 2017 by Kim, Hotel Management
Thanks for sharing. If you would like to offer specifics on your stay which will give us the opportunity to improve our service, please feel free to call and speak with the assistant manager Karen.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for a one night airport layover

Posted Apr 4, 2017
Hotel was fine. Airport shuttle driver took us to domestic terminal when we told him we needed to go to international. Had to walk through the six concourses and over a mile to get to the right spot.
Comment from Hotel Management
Apr 7, 2017 by Kim, Hotel Management
You certainly got your exercise at the airport! Sorry for your travails, however our hotel does not offer a shuttle service so you must have stayed at another hotel in the area. Perhaps next time you visit Augusta you will choose to stay at our Baymont Inn & Suites/Augusta Riverwatch--local taxis offer service for our hotel guests. Safe travels!
4 out of 5
by Jeffrey

Posted Mar 27, 2017 on Hotels
Comment from Hotel Management
Mar 30, 2017 by Kanta, Hotel Management
Thank you!
5 out of 5
by Kevin

Posted Mar 27, 2017 on Hotels
My Stay at the Baymont was amazing. I would definitely stay here again. The Service, Cleanliness, Comfort, and full breakfast was excellent.
Comment from Hotel Management
Mar 29, 2017 by Kanta, Hotel Management
Thank you, we're glad you enjoyed your stay with us. We hope to see you in the future.
4 out of 5
by Calvin

Friendly

Posted Mar 26, 2017 on Hotels
We actually didn't get a chance to stay at this hotel it. Was completely booked when we got there but the young man at the front desk was very helpful he found another Baymont near by on frontage Rd. He contacted them and put a hold on a room for us he was nice and friendly
Comment from Hotel Management
Mar 28, 2017 by Kanta, Hotel Management
We hope that when you next visit our area that you will stay with us.
5 out of 5
by Crystal

Posted Mar 17, 2017 on Hotels
The staff was extremely friendly and ready to help. The room was very clean. I really liked the small kitchen area of the room.
Comment from Hotel Management
Mar 24, 2017 by Kanta, Hotel Management
Thanks, we're glad you enjoyed your stay with us.